Porter Valet

Porter Valet (Overnights) - The Star Gold CoastApply now Job no: 532018
Work type: Permanent Full Time
Location: Gold Coast
Categories: Guest Relations, Front Office, Concierge / Valet / Porters
As a Porter Valet, you will be naturally confident with a clear understanding of what it means to deliver a truly unique guest experience.
In this role, you will be responsible for providing outstanding service to our guests by answering all types of enquiries, handling guest arrivals and departures, including assisting with their luggage.
A few of your responsibilities: Efficient and courteous handling of all guest arrivals and departures, including transport, delivery and storage of guest luggageAssist with guest enquiries and requests, ensuring familiarity with the property, hotels, guest rooms, restaurants, bars and casinoPark and collect guest vehicles promptly as requiredProvide general information on the Gold Coast and surrounding areasWhat we are looking for: A warm and welcoming approach to delivering exceptional customer serviceExcellent communication skills and meticulous groomingA sound knowledge of the local area and Gold Coast eventsAbility and desire to work night shifts (11:00pm through to 7:00am)What we can offer you: Complimentary meal on site every dayUniform laundered and ready for you daily on propertyDiscounted parking availableCompetitive Hourly rate, plus penalty rates for weekends and public holidaysUp to 30% discounts across award winning restaurants and accommodationLifestyle discounts including gym memberships, retail discounts and dry-cleaning servicesSupportive leadership teamDiversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait Islander and LGBTQI+Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. Our culture At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.
We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
The Star was awarded WGEA Employer of Citation for Gender Equality(2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It's your time to SHINE Click on the link below to make your next career move with The Star.
Advertised: 07 Jan 2025 E. Australia Standard Time
Applications close: 14 Jan 2025 E. Australia Standard Time
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