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At | Head Of Operations/ Stewarding | Sydney
vor 2 Monaten
Job Title: Chief of Operations for Stewarding
Location: QT Sydney
About EVT
When you join EVT, you are joining one of Australia and New Zealand's leading experience companies.
EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic.
At EVT, we aim to make a positive impact on our people, communities and environment, every day.
About QT Sydney
Nestled within the historic former Gowings department store and historic State Theatre, QT Sydney entwines the intrigue and excitement of the past with an edgy designer art deco hotel.
Position Overview
The Chief of Operations for Stewarding at QT Sydney will be responsible for overseeing the full scope of stewarding operations across all dining venues, ensuring efficiency, cleanliness, and compliance with the brand's high standards.
This role demands a hands-on leader with strong organisational skills and a keen eye for detail, capable of optimising workflow, managing costs, and upholding safety and sanitation standards.
Key Responsibilities
Oversee all daily operations of the stewarding department, ensuring efficient workflow, cleanliness, and organisation.
Develop and implement cleaning and sanitation schedules across all QT Sydney's dining venues, kitchens, and back-of-house areas.
Manage inventory of cleaning supplies, dishware, glassware, and equipment to ensure smooth, uninterrupted service.
Recruit, train, and develop a high-performing stewarding team, fostering a collaborative, positive work environment.
Lead by example, upholding QT Sydney's luxury brand standards, safety protocols, and work ethics.
Conduct regular performance evaluations, providing coaching and feedback to improve team performance.
Health, Safety & Compliance
Ensure strict adherence to health and safety regulations, including HACCP, WHS, and local health guidelines.
Develop and implement SOPs that promote a safe and clean work environment.
Conduct regular inspections and audits of all stewarding activities and ensure immediate corrective actions are taken when necessary.
Work closely with kitchen and front-of-house teams to support seamless service and adapt to varying business demands.
Coordinate with other departments to ensure alignment on events, special occasions, and hotel-wide requirements.
Support executive leadership by providing regular updates on stewarding operations and any areas needing improvement.
Experience
3+ years in a similar role within a luxury hotel or high-end hospitality environment, preferably in a managerial position.
Cleaning experiences preferred.
Skills
Strong leadership and team-building abilities.
Exceptional organizational and time-management skills.
Familiarity with health and safety regulations in hospitality.
Excellent interpersonal and communication skills, adaptable to dynamic work environments.
How do your skills match this job?
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a Head of Operations?
Have you worked in a role which requires a sound understanding of OH&S/WHS?
As part of the Australian-owned Event Hospitality & Entertainment group, we're a reliable, accountable employer and a loved place to work.
Our value rests on our people, and we value the contribution every individual makes.
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