Level 1 Ict Support Engineer

vor 1 Monat


Melbourne, Österreich Cox Architecture Vollzeit

COX is a design-focused contemporary architectural practice with studios located in every major Australian city and Auckland, and a history spanning 60 years.We are a values-led practice. Our values simultaneously reflect who we currently are and provide a pathway to how we can further realise COX's unifying idea of 'By the Many, For the Many'. Our people are expected to represent and model the foundational values of Embody Diversity, Lead with Empathy, Do More with Less, and Create to Last.About the role:We are currently searching for an ICT Support Engineer to join our Melbourne studio, working with the national team. The ICT Support Engineer will be responsible for providing Level 1 Desktop support for COX users and assist other engineers within the team when required. You will be comfortable working independently as well as part of a team.Responsibilities:HelpdeskFirst point of contact for all IT related issues for the Melbourne studioMonitor the Helpdesk (HD) for new or updated requests for the Melbourne studio. HD requests should be picked up instantly and assigned, working through issues with users in a collaborative, timely fashionAssist other studios by monitoring their service requests and act when appropriateSoftware Asset ManagementEnsure compliance of deployed and licensed software and remediating where requiredAssist in developing and implementing strategies to ensure effective, cost-efficient procurement and usage within the COX Architecture networkMaintain accurate records and documentation throughout the procurement and operational lifecycle.Service Provider & Contract ManagementMaintain contractual records and documentation such as receipts, contract correspondence, and customer contact information sheetsMonitor transaction compliance (milestones, deliverables, invoicing etc.)Oversee vendor Service Level Agreement compliance with suppliers and service providersMonitor contract close-out, extension, or renewal of each agreementCreate, build and maintain open partnerships and relationships with major suppliers and service providers to ensure maximum value to COX ArchitectureMaintain and support a suite of mobile devicesExperience:Experience working with computersGood troubleshooting and problem-solving skillsExcellent communication skills, both written and verbalAbility to build effective relationshipsStrong focus on customer serviceDemonstrated ability to work autonomously and collaborate as part of a teamExcellent time management with ability to meet deadlines and manage conflicting prioritiesStrong attention to detailMotivated, punctual, and prompt to act on support requestsQualifications:Tertiary qualification preferredTo apply please forward a covering letter indicating your interest in the position, together with your CV and portfolio to ******.
#J-18808-Ljbffr



  • Melbourne, Österreich Tideri Jobbörse Vollzeit

    COX is a design-focused contemporary architectural practice with studios located in every major Australian city and Auckland, and a history spanning 60 years.We are a values-led practice.Our values simultaneously reflect who we currently are and provide a pathway to how we can further realise COX's unifying idea of 'By the Many, For the Many'.Our people are...


  • Melbourne, Österreich Cox Architecture Vollzeit

    COX is a design-focused contemporary architectural practice with studios located in every major Australian city and Auckland, and a history spanning 60 years.We are a values-led practice.Our values simultaneously reflect who we currently are and provide a pathway to how we can further realise COX's unifying idea of 'By the Many, For the Many'.Our people are...

  • Lead Support Engineer

    vor 4 Wochen


    Melbourne, Österreich Australian Bureau Of Meteorology Vollzeit

    The Bureau of Meteorology is seeking a qualified Senior End User Computing (EUC) Support Engineer Lead to provide Level 1 & Level 2 Information and Communications Technology (ICT) technical support in all its offices – Nationwide (including Bureau remote offices) as part of a team spread across multiple offices.The successful applicant will be a key member...


  • Melbourne, Österreich Tideri Jobbörse Vollzeit

    The Role We are seeking highly skilled Data and Analytics Engineers to join our team.In these roles, you will use your expertise in data and analytics platforms, Artificial Intelligence (AI), Large Language Models (LLMs), Machine Learning (ML), and Robotic Process Automation (RPA).We have three core priorities: building best-in-class people to support...


  • Melbourne, Österreich Australian Department Of Defence Vollzeit

    The Role We are seeking highly skilled Data and Analytics Engineers to join our team.In these roles, you will use your expertise in data and analytics platforms, Artificial Intelligence (AI), Large Language Models (LLMs), Machine Learning (ML), and Robotic Process Automation (RPA).We have three core priorities: building best-in-class people to support...

  • Audio Visual

    vor 1 Woche


    Melbourne, Österreich Miller Leith Vollzeit

    Audio Visual & ICT Support Officer The Role Miller Leith are exclusively working with a well known training provider in the market and are looking for an Audio Visual troubleshooting expert to support their growing team.This role entails troubleshooting AV equipment, as well as some ICT and desktop support.Key Responsibilities: Install, configure, and test...

  • Ict Systems Engineer

    vor 3 Wochen


    Melbourne, Österreich Time'S Group Vollzeit

    Full time Daifuku Oceania is a global leader in automation.We have an opportunity for a Senior ICT Systems Engineer to become part of our experienced team in Kuala Lumpur. About the role As a Senior ICT Systems Engineer, you will provide IT technical support for Daifuku customer sites and other as needed by the Daifuku Customer Care team.This role primarily...

  • Audio Visual

    Vor 4 Tagen


    Melbourne, Österreich Miller Leith Vollzeit

    The Role Miller Leith are exclusively working with a well known training provider in the market and are looking for an Audio Visual troubleshooting expert to support their growing team.This role entails troubleshooting AV equipment, as well as some ICT and desktop support.Key Responsibilities: Install, configure, and test AV equipment for presentations,...

  • Ict Desktop Engineer

    vor 3 Wochen


    Melbourne, Österreich Global Vision Migration Vollzeit

    GVRC on behalf of Silver Lining Consulting Pty LtdPosition: ICT Desktop Engineer Salary: $73,150 Plus 11.5% Superannuation Hours: 38 hoursMode: Full timeLocation: Point Cook VIC 3030Experience required: 2 years plus experience in relevant roles.Position Overview: The ICT Desktop Engineer at Silverlining Consulting plays a crucial role in maintaining the...

  • Ict Desktop Engineer

    vor 2 Wochen


    Melbourne, Österreich Global Vision Recruitment Vollzeit

    GVRC on behalf of Silver Lining Consulting Pty Ltd Position: ICT Desktop Engineer Salary: $73,150 Plus 11.5% Superannuation Hours: 38 hoursMode: Full timeLocation: Point Cook VIC 3030Experience required: 2 years plus experience in relevant roles.Position Overview: The ICT Desktop Engineer at Silverlining Consulting plays a crucial role in maintaining the...


  • Melbourne, Österreich Department Of Defence Of Australia Vollzeit

    The Role We are seeking experienced Cloud Engineers with a specialisation in both Amazon Web Services (AWS) and Azure to design, build and enhance scalable, reliable cloud-based solutions.We have three core priorities: building best-in-class people to support Defence Digital Group's efforts, underpinned by best-in-class global platforms, supported by...


  • Melbourne, Österreich Tideri Jobbörse Vollzeit

    The Role We are seeking experienced Cloud Engineers with a specialisation in both Amazon Web Services (AWS) and Azure to design, build and enhance scalable, reliable cloud-based solutions.We have three core priorities: building best-in-class people to support Defence Digital Group's efforts, underpinned by best-in-class global platforms, supported by...


  • Melbourne, Österreich Tideri Jobbörse Vollzeit

    The Role We are seeking experienced Cloud Engineers with a specialisation in both Amazon Web Services (AWS) and Azure to design, build and enhance scalable, reliable cloud-based solutions.We have three core priorities: building best-in-class people to support Defence Digital Group's efforts, underpinned by best-in-class global platforms, supported by...

  • Ict Desktop Engineer

    vor 3 Wochen


    Melbourne, Österreich Global Vision Migration Vollzeit

    GVRC on behalf of Silver Lining Consulting Pty Ltd Position: ICT Desktop Engineer Salary: $73,150 Plus 11.5% Superannuation Hours: 38 hoursMode: Full timeLocation: Point Cook VIC 3030Experience required: 2 years plus experience in relevant roles.Position Overview: The ICT Desktop Engineer at Silverlining Consulting plays a crucial role in maintaining the...


  • Melbourne, Österreich Department Of Defence Of Australia Vollzeit

    The Role We are looking for highly skilled Network Engineers with a focus on Cloud Access Security Brokers (CASB), Secure Access Service Edge (SASE), and Software-Defined Wide Area Networks (SD-WAN).These roles are critical in ensuring secure, scalable, and optimised network connectivity across hybrid environments, with an emphasis on integrating security...


  • Melbourne, Österreich Department Of Defence Of Australia Vollzeit

    The Role We are looking for highly skilled Network Engineers with a focus on Cloud Access Security Brokers (CASB), Secure Access Service Edge (SASE), and Software-Defined Wide Area Networks (SD-WAN). These roles are critical in ensuring secure, scalable, and optimised network connectivity across hybrid environments, with an emphasis on integrating security...

  • Ict Support Specialist

    vor 4 Wochen


    Melbourne, Österreich Tlchealthcare Vollzeit

    The ICT Support Specialist manages the desktop support to improve end-user experience.Healthcare | Full-Time | Melbourne | Applications close: 28th November, 2024TLC Healthcare is an Employer of Choice for the last 9 consecutive years and a Global Healthy Workplaces Award winner for large employers in 2023.Our innovative healthcare precincts provide...

  • Ict Support Specialist

    vor 2 Wochen


    Melbourne, Österreich Tideri Jobbörse Vollzeit

    The ICT Support Specialist manages the desktop support to improve end-user experience.Healthcare | Full-Time | Melbourne | Applications close: 28th November, 2024 TLC Healthcare is an Employer of Choice for the last 9 consecutive years and a Global Healthy Workplaces Award winner for large employers in 2023.Our innovative healthcare precincts provide...

  • Ict Support Specialist

    vor 3 Wochen


    Melbourne, Österreich Tlchealthcare Vollzeit

    The ICT Support Specialist manages the desktop support to improve end-user experience.Healthcare | Full-Time | Melbourne | Applications close: 28th November, 2024TLC Healthcare is an Employer of Choice for the last 9 consecutive years and a Global Healthy Workplaces Award winner for large employers in 2023.Our innovative healthcare precincts provide...

  • Ict Support Specialist

    vor 4 Wochen


    Melbourne, Österreich Aged Care Resumes Vollzeit

    Help Desk & IT Support (Information & Communication Technology)TLC Healthcare is an Employer of Choice for the last 9 consecutive years and a Global Healthy Workplaces Award winner for large employers in 2023.Our innovative healthcare precincts provide Australia's first fully integrated healthcare service with aged care at its core and dedicated to being...