Level 1 Ict Support Engineer
vor 1 Woche
COX is a design-focused contemporary architectural practice with studios located in every major Australian city and Auckland, and a history spanning 60 years.We are a values-led practice. Our values simultaneously reflect who we currently are and provide a pathway to how we can further realise COX's unifying idea of 'By the Many, For the Many'. Our people are expected to represent and model the foundational values of Embody Diversity, Lead with Empathy, Do More with Less, and Create to Last.About the role:We are currently searching for an ICT Support Engineer to join our Melbourne studio, working with the national team. The ICT Support Engineer will be responsible for providing Level 1 Desktop support for COX users and assist other engineers within the team when required. You will be comfortable working independently as well as part of a team.Responsibilities:HelpdeskFirst point of contact for all IT related issues for the Melbourne studioMonitor the Helpdesk (HD) for new or updated requests for the Melbourne studio. HD requests should be picked up instantly and assigned, working through issues with users in a collaborative, timely fashionAssist other studios by monitoring their service requests and act when appropriateSoftware Asset ManagementEnsure compliance of deployed and licensed software and remediating where requiredAssist in developing and implementing strategies to ensure effective, cost-efficient procurement and usage within the COX Architecture networkMaintain accurate records and documentation throughout the procurement and operational lifecycle.Service Provider & Contract ManagementMaintain contractual records and documentation such as receipts, contract correspondence, and customer contact information sheetsMonitor transaction compliance (milestones, deliverables, invoicing etc.)Oversee vendor Service Level Agreement compliance with suppliers and service providersMonitor contract close-out, extension, or renewal of each agreementCreate, build and maintain open partnerships and relationships with major suppliers and service providers to ensure maximum value to COX ArchitectureMaintain and support a suite of mobile devicesExperience:Experience working with computersGood troubleshooting and problem-solving skillsExcellent communication skills, both written and verbalAbility to build effective relationshipsStrong focus on customer serviceDemonstrated ability to work autonomously and collaborate as part of a teamExcellent time management with ability to meet deadlines and manage conflicting prioritiesStrong attention to detailMotivated, punctual, and prompt to act on support requestsQualifications:Tertiary qualification preferredTo apply please forward a covering letter indicating your interest in the position, together with your CV and portfolio to ******.
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Level 1 Ict Support Engineer
vor 1 Woche
Melbourne, Österreich Tideri Jobbörse VollzeitCOX is a design-focused contemporary architectural practice with studios located in every major Australian city and Auckland, and a history spanning 60 years.We are a values-led practice.Our values simultaneously reflect who we currently are and provide a pathway to how we can further realise COX's unifying idea of 'By the Many, For the Many'.Our people are...
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Level 1 Ict Support Engineer
vor 1 Woche
Melbourne, Österreich Cox Architecture VollzeitCOX is a design-focused contemporary architectural practice with studios located in every major Australian city and Auckland, and a history spanning 60 years.We are a values-led practice.Our values simultaneously reflect who we currently are and provide a pathway to how we can further realise COX's unifying idea of 'By the Many, For the Many'.Our people are...
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El 1 - Ict Engineer (Data)
vor 1 Woche
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El 1 - Ict Engineer (Data)
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vor 1 Woche
Melbourne, Österreich Australian Department Of Defence VollzeitThe Role We are seeking highly skilled Data and Analytics Engineers to join our team.In these roles, you will use your expertise in data and analytics platforms, Artificial Intelligence (AI), Large Language Models (LLMs), Machine Learning (ML), and Robotic Process Automation (RPA).We have three core priorities: building best-in-class people to support...
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El 1 - Ict Engineer (Cloud)
vor 1 Woche
Melbourne, Österreich Department Of Defence Of Australia VollzeitThe Role We are seeking experienced Cloud Engineers with a specialisation in both Amazon Web Services (AWS) and Azure to design, build and enhance scalable, reliable cloud-based solutions.We have three core priorities: building best-in-class people to support Defence Digital Group's efforts, underpinned by best-in-class global platforms, supported by...
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El 1 - Ict Engineer (Network & Bearers)
vor 1 Woche
Melbourne, Österreich Department Of Defence Of Australia VollzeitThe RoleWe are looking for highly skilled Network Engineers with a focus on Cloud Access Security Brokers (CASB), Secure Access Service Edge (SASE), and Software-Defined Wide Area Networks (SD-WAN). These roles are critical in ensuring secure, scalable, and optimised network connectivity across hybrid environments, with an emphasis on integrating security...
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El 1 - Ict Engineer (Network & Bearers)
vor 1 Woche
Melbourne, Österreich Department Of Defence Of Australia VollzeitThe Role We are looking for highly skilled Network Engineers with a focus on Cloud Access Security Brokers (CASB), Secure Access Service Edge (SASE), and Software-Defined Wide Area Networks (SD-WAN). These roles are critical in ensuring secure, scalable, and optimised network connectivity across hybrid environments, with an emphasis on integrating security...
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vor 3 Wochen
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