Guest Services Advisor
Vor 4 Tagen
Provide an outstanding colleague and customer experience.Be an ambassador of the NAB brand and embody our customer obsessed values.Apply your customer service passion in a professional environment within the Banking sector.In this role, you will Deliver exceptional colleague and customer experience in every interaction across a range of on-site workplace services with a focus on anticipating needs, listening to the colleagues and visitors, and making every interaction simple, effective, and quick.Receive courier deliveries, sort and transport mail to the correct location.Assist with building, parking, and property access including event space bookings and set-up.Complete floor walks utilizing a checklist, noting, and reporting maintenance issues.Once proficient, cross-skill to be front of house and back of house capable.What you'll bring: At least 3 years professional hospitality/customer service experience at absolute minimum.
Hotel/Concierge/Professional Attendant/Executive Club and similar experience strongly preferred.Professional verbal and written communication skills.Ability to multi-task and prioritize tasks with operational awareness.Able to demonstrate a common-sense approach to problem solving.Demonstrable growth mindset, eager to learn and has the attitude that success means delivering as a team.A diverse and inclusive workplace works better for everyone We know that our people make us who we are.
That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves.
In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected, and celebrated.
We are committed to providing an environment where you can work your way.
Join NAB If you think this role is the right fit for you, we would love to hear from you.
Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.
Unsolicited CVs from agencies will not be accepted.
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