Patient Liaison Officer
Vor 3 Tagen
Alfred Health Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
Permanent Full Time (1.0 EFT / 80 Hours)Managers and Administrative Worker Grade 25 Weeks Annual Leave, Monthly ADO & Salary PackagingLocated at The AlfredAbout the team This position is Finance Patient Liaison Officer to support both the Finance Department and wider Alfred Health departments and is responsible for increasing the capture of private and compensable patient revenue and growing the private practice profile across Alfred Health. This is achieved through maximising the identification, capture and collection of documentation and collect upfront fees in a timely, accurate and transparent way across Alfred Health.
About the role Project Revenue Services is a customer focused department and the Patient Liaison Officer (PLO) is the intermediary link between Revenue Services and the patient, family or carer. It is a customer service focused role and is responsible for providing patients, relatives, carers and staff with relevant information regarding Private Health Funds, Work Cover, Transport Accident Commission (TAC), Dept of Veteran Affairs (DVA) and Medicare ineligible patients.
The Patient Liaison Officer (PLO) primary role is to increase the capture of private and compensable patient revenue and growing the private practice profile across Alfred Health. This is achieved through maximising the identification, capture and collection of documentation and collecting upfront fees in a timely, accurate and transparent way across Alfred Health. Culture is very important at Alfred Health and in the Financial Services department, this position is responsible for creating a positive workplace environment and culture within which revenue services staff can flourish, innovate, develop and contribute to the financial sustainability of Alfred Health.
PLOs hours of work are incorporated into a 7-day roster aligned with patient presentations and required workflows between the operating hours of 8.00am to 10.00pm weekdays (Monday to Friday) and 8.00am to 4.30pm weekends.
Skills & Experience Demonstrated experience in customer service or administration within a complex health service, specializing in operation and management of transactional services in a heavily regulated environment.Patient Liaison experience in a similar-sized organization or Business development experience.Experience in data manipulation and statistical analysis of large, complex datasets.Excellent organizational skills with a proven ability to meet competing deadlines.Strong analytical and problem-solving skills in data interpretation.Knowledge of Medicare, private health insurance, and other funder requirements and processes.Ability to deliver responsive and efficient service adaptable to the needs of key stakeholders.Demonstrated ability to work accurately and effectively in a team environment.High-level interpersonal and communication skills, including building and maintaining effective relationships with diverse internal and external groups.Proficiency in computer skills and familiarity with health and office software packages (iPM, Cerner, Pathnet, GERIS, ARIA, Firstnet, MS Word, MS Excel, Outlook email).Capacity to assist the team in achieving performance indicators and taking responsibility for individual work tasks.Demonstrated ability to establish and maintain productive working relationships within and beyond organizational boundaries.Commitment to delivering high levels of customer service.Benefits Salary Packaging & Novated Leasing through Maxxia.Flexible Heath Insurance coverage through HCF Health Insurance.On-site car & bike parking opportunities, Deducted Pre-TaxFantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness.Child Care Services at The Alfred managed by KU Children's Services.If applicable, specify specific requirements that you require in the cover letter or CV.
Any queries please contact Joanne Drossos, Patient Liaison Officer Manager, ****** Applications Close: 11pm AEST, Friday 29th November 2024 Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.
In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
Website:www.alfredhealth.org.au
#J-18808-Ljbffr
-
Patient Liaison Officer
vor 3 Wochen
Melbourne, Österreich Alfred VollzeitAlfred Health Alfred Health is a leader in health care delivery, improvement, research and education.We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.Permanent Full Time (1.0 EFT / 80 Hours) Managers and Administrative Worker Grade 2 5...
-
Patient Liaison Officer
vor 3 Wochen
Melbourne, Österreich Alfred VollzeitAlfred Health Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.Permanent Full Time (1.0 EFT / 80 Hours)Managers and Administrative Worker Grade 25...
-
Patient Liaison Officer
vor 3 Wochen
Melbourne, Österreich Alfred VollzeitAlfred HealthAlfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.Permanent Full Time (1.0 EFT / 80 Hours)Managers and Administrative Worker Grade 25...
-
Patient Liaison Officer
vor 3 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitAlfred Health Alfred Health is a leader in health care delivery, improvement, research and education.We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.Permanent Full Time (1.0 EFT / 80 Hours) Managers and Administrative Worker Grade 2 5...
-
Gp Liaison Officer
Vor 3 Tagen
Melbourne, Österreich Healthscope VollzeitGP Liaison Officer – Part time 20 hours per week Seeking an experienced and motivated GP Liaison Officer to develop new and strengthen existing partnerships between our hospitals, visiting medical specialists and the General Practitioner community in the bay side area of Melbourne.Part of the Healthscope network, you will be an integral member of the...
-
Regional Gp Liaison Officer
Vor 2 Tagen
Melbourne, Österreich Healthscope VollzeitPart time 20 hours a week – 10am – 2pm (negotiable)Seeking an experienced and motivated GP Liaison Officer to develop new and strengthen existing partnerships between our hospitals, visiting medical specialists and the General Practitioner community in the Inner Northern Region of Melbourne.Part of the Healthscope network, you will be an integral member...
-
Aboriginal Health Liaison Officer
vor 1 Monat
Melbourne, Österreich Austin Health VollzeitAre you a current Austin Health employee?If yes, please log in to the Austin Health careers website via 'Employee Login' using your network log in details to search, view and apply for all career opportunities available.In accordance with the Equal Opportunity Act (2010) this position is open to applicants of Aboriginal and/or Torres Strait Islander...
-
Aboriginal Health Liaison Officer
vor 1 Monat
Melbourne, Österreich Austin Health VollzeitAre you a current Austin Health employee?If yes, please log in to the Austin Healthcareerswebsite via 'Employee Login' using your network log in details to search, view and apply for all career opportunities available.In accordance with the Equal Opportunity Act (2010) this position is open to applicants of Aboriginal and/or Torres Strait Islander...
-
Dental Reception And Assistant
vor 2 Monaten
Melbourne, Österreich Officer Smiles VollzeitOfficer Smiles is seeking a friendly and organised Dental Reception to join our team on a part-time basis in Officer, VIC 3809.In this vital role, you will be responsible for providing exceptional customer service to our patients, as well as supporting our dental professionals with a range of administrative and clinical tasks.What you'll be doing Greeting...
-
Family Liaison Officer
vor 3 Wochen
Melbourne, Österreich Department Of Defence VollzeitThe RoleAs a Family Liaison Officer you will be an integral part of the Defence Members and Family Support (DMFS) Melbourne team and be at the forefront of helping Defence families connect and engage with their wider community and other Defence families.The Family Liaison Officer role includes:Engagement with Defence families, key stakeholders and the wider...
-
Family Liaison Officer
vor 3 Wochen
Melbourne, Österreich Department Of Defence VollzeitThe RoleAs a Family Liaison Officer you will be an integral part of the Defence Members and Family Support (DMFS) Melbourne team and be at the forefront of helping Defence families connect and engage with their wider community and other Defence families.The Family Liaison Officer role includes:Engagement with Defence families, key stakeholders and the wider...
-
Family Liaison Officer
vor 3 Wochen
Melbourne, Österreich Buscojobs VollzeitAustralian Department of Defence Darwin NT As a Family Liaison Officer, you will be an integral part of the Defence Member and Family Support Branch (DMFS) Darwin team and be at the forefront of helping Defence families connect and engage with their wider community.The Family Liaison Officer roles include: Engagement with Defence families, key stakeholders,...
-
Medical Liaison Officer
vor 3 Wochen
Melbourne, Österreich Icon Group VollzeitJoin a Leading Healthcare Provider - Icon GroupAre you passionate about driving business growth in healthcare?Icon Group is seeking a dynamic and results-oriented Medical Liaison Officer (MLO) to join our team.As an MLO, you will play a pivotal role in expanding our business and enhancing patient care across our network.The Opportunity:Reporting to the Lead...
-
Indigenous Hospital Liaison Officer
vor 3 Wochen
Melbourne, Österreich Buscojobs VollzeitThe West Moreton Health (WMH) Indigenous Hospital Liaison Service provides support and assistance to First Nations patients, families, and communities across all WMH facilities. Temporary Full-time opportunity for up to 6 months. The Indigenous Hospital Liaison Officer – Maternal and Children role provides direct support and assistance to both clinicians...
-
Medical Liaison Officer
vor 2 Monaten
Melbourne, Österreich Icon Group VollzeitJoin a Leading Healthcare Provider - Icon Group Are you passionate about driving business growth in healthcare? Icon Group is seeking a dynamic and results-oriented Medical Liaison Officer (MLO) to join our team. As an MLO, you will play a pivotal role in expanding our business and enhancing patient care across our network.The Opportunity: Reporting to the...
-
Medical Liaison Officer
vor 2 Monaten
Melbourne, Österreich Sml Medical Supplies Inc VollzeitAt Dorevitch Pathology, we're committed to supporting practitioners by delivering timely, accurate, and high-quality diagnostic results.We know that patients all across Victoria rely on us to collect, analyze, and report results – and it's a responsibility we take very seriously.Our vast spectrum of pathology testing services and collection centres are...
-
Medical Liaison Officer
vor 3 Wochen
Melbourne, Österreich Icon Group VollzeitJoin a Leading Healthcare Provider - Icon Group Are you passionate about driving business growth in healthcare? Icon Group is seeking a dynamic and results-oriented Medical Liaison Officer (MLO) to join our team. As an MLO, you will play a pivotal role in expanding our business and enhancing patient care across our network.The Opportunity: Reporting to the...
-
Patient Transport Officer
vor 1 Monat
Melbourne, Österreich Ambulance Victoria VollzeitThis is a Patient Transport Officer role with one of the leading companies in AU right now 🔥 -- Ambulance Victoria -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Ambulance Victoria 🧐🧐### Job Description At Ambulance Victoria (AV) we are proud to share our...
-
Aboriginal Liaison Officer Squad
vor 2 Monaten
Melbourne, Österreich Titeb Head Office VollzeitA new Aboriginal Liaison Officer Squad has been deployed across the NT in a bid to help strengthen relationships between police and Indigenous communities.In April, with the support of TITEB Employment Services, Tenisha Tipungwuti and Jerone-Nim Tipumantumirri commenced as Police Liaison Officers at Wurrumiyanga, creating a positive link between local...
-
Community Liaison Officer
vor 1 Monat
Melbourne, Österreich Recruitment VollzeitCommunity Liaison Officer Roles (Flexible FT/PT/Casual)Travel required across Loddon, Gannawarra and Buloke Shires.As Community Liaison Officer you will draw on your strong community ties to facilitate open and honest communication between AEMO and local stakeholders. You'll utilise your strong interpersonal skills to develop and implement community...
