Compliance Officer
vor 4 Wochen
Trilogy Care is Australia's fastest-growing provider of the Federal Government's Home Care Package (HCP) program.
Our self-management model, rooted in the principles of choice, excellence, and integrity, aims to deliver more value and independence to our care recipients.
We are passionate about empowering older Australians to remain in their own homes by offering flexible, personalised care that aligns with their lifestyle choices.
As a team member, you will be part of a workplace that fosters innovation, ownership, and professional development.
We strive to create a collaborative environment where our employees are valued, respected, and equipped to deliver exceptional care.
About the Role As a Compliance Officer at Trilogy Care, you'll play an essential role in maintaining high service standards by managing compliance documentation for our partner organisations.
This role is primarily administrative and involves regular communication with service providers, ensuring all required documents are up-to-date and meet compliance standards.
You'll be responsible for data entry, checking insurance and police documentation, performing compliance checks, and following a structured checklist to verify each requirement.
This position is ideal for someone who is organised, detail-oriented, and enjoys a structured workflow.
Your contributions will help ensure our compliance with Aged Care Quality and Safety Commission Standards and maintain a smooth, effective compliance process.
Key Responsibilities Conduct thorough documentation checks, verifying insurance, police clearances, and other compliance requirements.Perform data entry and maintain accurate records within our CRM system, updating details as necessary.Communicate with service providers via phone and email to request documentation, and provide support for compliance requirements.Follow a detailed checklist to complete compliance checks and document reviews.Support a smooth payment process by ensuring all service provider documents are valid and up-to-date.Skills and Qualifications Experience in an administrative or customer service role involving document management and data entry.Familiarity with compliance or checklist-driven roles is an advantage.Strong organisational skills and proficiency with Microsoft 365 (Word, Excel, Teams) and CRM systems (Zoho experience is a plus).Knowledge of Home Care Packages, aged care, or NDIS is beneficial but not essential.Mandatory Requirements Current federal police clearance (issued within the last 12 months).Valid Australian work rights (e.g., passport, birth certificate).Unlock Your Potential with Trilogy Care
Join a purpose-driven team and contribute to a Trilogy Care legacy that values Choice, Excellence, Integrity, Ownership, Innovation, and Wellbeing.
This is a fantastic opportunity for a dedicated individual to make a real impact in a fast-growing organisation while continuing to develop and refine their professional skills.
Apply now to grow with us as we shape the future of care
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