Reservations & Group Sales Agent
Vor 2 Tagen
Company Description Embark on a journey of Luxury and excellence with Sydney's iconic first International 5-star hotel.
Sofitel Sydney Wenworth offers an unforgettable luxury escape, where guests discover the perfect blend of the French Zest and Sofitel Luxury.
We are currently undergoing a complete transformation and enhancing all the hotel facilities to continue delivering an outstanding luxury service to our guests.
Scheduled to complete the changes in Spring 2024, the hotel will provide an all-encompassing and unparalleled hospitality that converges seamlessly, transcending traditional hotel boundaries.
We're setting new standards in the Australian hospitality scene and we are seeking talented Ambassadors to help craft a unique experience where luxury reaches new heights.
Apply now and be part of the "Rebirth of a Sydney Icon" with us
Job Description Responsible for assistance with managing group bookings of 10 rooms or more that do not require catering (with the exception of breakfast and group dinner booking).Preparation of group information sheets (group movements) and briefing of Hotel stakeholders prior to the arrival of the group.Manage group payments, cancellations, rooming lists, terms, and conditions.Maintain control of guest history and report to the Group Reservations Executive and Reservations Manager.Ensure a clear line of communication with other departments for special requests or other reservation-related matters.Assist the FIT Reservations team to ensure all Reservations checklists are accurately actioned within the same working day.Assist the FIT Reservations team to answer all calls promptly using specific greetings for hotels.Assist the FIT Reservations team to process and input FIT and corporate reservations following hotel policy. Qualifications Previous experience in hotel reservations, preferably in a luxury hospitality environment.Strong organizational and multitasking abilities, with a keen eye for detail.Ability to thrive in a fast-paced, team-oriented environment while maintaining a positive attitude.Proficiency in Hotel PMS systems, such as Opera and Opera Cloud is favorable. Additional Information In addition to joining a fun, collaborative, and fast-paced environment, we offer industry-leading rewards such as:
Collaborative and supportive environment.Industry benefits from Day 1 including exclusive discounts on accommodation, dining, bars, and more in over 100 countries with Accor Hotels and our partners.Progressive leave policies including 10 weeks parental leave.Complimentary dry cleaning & discounted city parking.We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.
We offer reasonable adjustments to support you.
If you require an adjustment to be made during the recruitment process, you are welcome to let us know.Most importantly - learn from industry experts with opportunities for development.
We genuinely care about your success and want to help you growIf this sounds like the right opportunity for you, we invite you to apply and we will be in touch to explore where a career with Sofitel Sydney Wentworth could take you.
Please note, you will require full working rights in Australia.
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