Senior Support Analyst | Sydney, Au

vor 1 Monat


Sydney, Österreich Westpac Vollzeit

Senior Support Analyst Westpac Banking Corporation Sydney, Australia
Senior Support Analyst Westpac Banking Corporation Sydney, Australia
Job Description

Permanent role
Sydney based position
Career growth and development

How will I help?

As a Senior Support Analyst (Data Platforms), you will serve as an SME and a Consultant to support the Data analytics platform and various user cases built using the platform.

You will be using your communication skills to influence decisions, performing start of day Smoke checks, investigating issues and liaising with L1 team and source system to resolve issues. Providing Incident, Problem and Change Management while deploying releases and engaging in projects.

Key Responsibilities Include:
Provide 2nd Level application/systems support for the Data analytics platform
Ensure systems up time meets set SLA's
Ensure our data, reporting and analytics platform are efficiently managed, including upgrades, patching, backup, and disaster recovery
Maintain the integrity, completeness, and accuracy of data on a timely basis. Monitoring data pipelines ensuring it operate within acceptable limits, and continuously improving the efficiency, quality, and transparency
Continually reviewing and updating processes to increase functionality and efficiency

What's in it for me?

You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

What do I need?

To be successful in this role, you need to have the following skills, education & personal attributes:
Experienced in Data Analytics, with SQL, Python and Spark.
Excellent communications skills with an understanding of financial market systems and enjoy working in a collaborative team.
A positive go-getter attitude, initiating preventive measures and procedural changes.
Ability to work cross-functionally reaching across business lines or operating units.
Presenting knowledge and perform research, making logical analysis, evaluating risks/benefits
Recommending alternatives for courses of action and implements creative solutions to complex problems.
Understanding of code and how to read code
Understanding of the pre trade life cycle
Any exposure to R, Risk or Compliance within a market industry and pre trade FX, Commodities / Rates trading activities would be advantageous.

What's it like to work there?

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

How do I apply?

Start here. Just click on the APPLY or APPLY NOW button.

At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone-our customers, employees, and the wider community. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.

We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email ******.

Do you need reasonable adjustments during the recruitment process?

We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email ******
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