Customer Service Manager
vor 2 Monaten
ABOUT THE COMPANYRentokil Initial has a fantastic opportunity for a Customer Service Manager for various businesses to join our team based in Brisbane. Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills. Some two million customers rely on us to get the job done, quickly and effectively. Customers range from the largest multi-nationals to local restaurants and individual homeowners.ABOUT THE ROLEYou will be working in a dynamic, ever-evolving environment. As the Customer Service Manager, you will lead and empower the team to deliver a consistent "wow" experience to our clients ensuring our continued growth and success.The successful candidate will bring a strong customer-centric mindset while communicating with both internal and external stakeholders to build better relationships and deliver a more collaborative outcome. They will be expected to use the systems in place and manage the planning team effectively to deliver a more customer-focused approach in central planning.The key responsibilities for this position are to:Supervise, lead, and develop the teamsEnsure the construction and delivery of individual and team KPIsEnsure the team's Performance Management processes are in place and adhered toAnalyse customer service data to ensure exceptional customer service levels are maintainedIdentify and deliver training needs including cross-skilling for team efficiency and consistent service deliveryIdentify areas of growth and opportunity as a result of customer contact internally and externallyOversee all customer feedback ensuring appropriate and timely responsesSupport and encourage a culture of continuous improvement within the teamThe ideal candidate must possess:Previous experience managing a teamBackground in managing a customer service/planning teamProven success managing a team's customer service metricsExceptional written and verbal communication skillsAdvanced skills in accounts payable and receivableAdvanced skills in customer retention and account managementAbility to problem solve in a fast-paced, highly pressurised environmentNatural ability to build a strong rapport with team members, branch contacts, field technicians, and external customersAs part of the recruitment process, you will be required to complete the pre-employment medical, police, and reference checks.If you are looking for the opportunity to advance your career in a customer focused management role at a global company this is the role for you APPLY NOW
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Customer Service Representative Ii
vor 2 Monaten
Brisbane, Österreich Customer Labs VollzeitSelect how often (in days) to receive an alert:Title: Customer Service Representative IIRequisition Id: 9440Job Function: Field Services OperationsCareer Area: OperationsAbout Us:At Stericycle, we deliver solutions and drive innovations that protect the environment, people, and public health.This includes working to create a more sustainable, shared...
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Customer Service Manager
Vor 3 Tagen
Brisbane, Österreich Employment, Small Business And Training VollzeitCustomer Centre; Customer and Digital; Engagement; Brisbane CityAre you ready to lead a dynamic team dedicated to delivering exceptional customer service?Do you thrive on fostering a culture of continual improvement and innovation?We are seeking a passionate and motivated Customer Service Manager to join the Department of Trade, Employment and Training...
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Customer Service Manager
vor 2 Wochen
Brisbane, Österreich Briz Freight VollzeitThe Customer Service Manager will lead the customer service team to deliver exceptional support and enhance customer satisfaction. The ideal candidate will possess strong leadership and communication skills, a proven track record in customer service management, and a commitment to fostering a customer-centric culture.Duties:Collaborate with various...
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Service Manager
vor 3 Wochen
Brisbane, Österreich Sterilizing Equipment Sales & Service VollzeitWe are an industry leader in healthcare, recognized for our commitment to quality and innovation in service solutions. Our team provides exceptional service to clients nationwide, and we are seeking an experienced and dynamic National Service Manager to oversee our Brisbane-based service team, as well as technicians across Melbourne, Gold Coast, Brisbane,...
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Customer Service Manager
vor 1 Monat
Brisbane, Österreich Rentokil Initial Plc VollzeitABOUT THE COMPANY Rentokil Initial has a fantastic opportunity for a Customer Service Manager for various businesses to join our team based in Brisbane. Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and...
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Customer Service Manager
vor 2 Monaten
Brisbane, Österreich Rentokil Initial Plc VollzeitABOUT THE COMPANY Rentokil Initial has a fantastic opportunity for a Customer Service Manager for various businesses to join our team based in Brisbane.Rentokil Initial is a member of the FTSE 100 of leading companies.This is a growing and successful business - we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and...
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Customer Service Manager
vor 2 Monaten
Brisbane, Österreich Tideri Jobbörse VollzeitABOUT THE COMPANY Rentokil Initial has a fantastic opportunity for a Customer Service Manager for various businesses to join our team based in Brisbane.Rentokil Initial is a member of the FTSE 100 of leading companies.This is a growing and successful business - we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and...
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Manager, Customer Services
vor 1 Monat
Brisbane, Österreich Australian Bureau Of Meteorology VollzeitDescription Key Accountabilities Client Relationship Management: Serve as the main point of contact by developing and maintaining strong relationships with the customer and key stakeholders and provide guidance on contractual matters and dispute resolution. Contract Management: Approve, execute, and manage the entire contract lifecycle. Ensure contractual...
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Manager, Customer Services
vor 1 Monat
Brisbane, Österreich Tideri Jobbörse VollzeitDescriptionKey Accountabilities Client Relationship Management : Serve as the main point of contact by developing and maintaining strong relationships with the customer and key stakeholders and provide guidance on contractual matters and dispute resolution.Contract Management : Approve, execute, and manage the entire contract lifecycle.Ensure contractual...
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Customer Service
vor 2 Wochen
Brisbane, Österreich Temperzone Limited VollzeitWelcome to Temperzone!As the recipient of the 2022 ARBS Product Excellence Award, we stand as Australasia's longest-serving air conditioning manufacturer.Our dedication to quality and eco-conscious initiatives reflects in our internationally acclaimed product line.Joining Temperzone means more than just employment; it's joining a tight-knit family where our...
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Manager, Customer Services
vor 1 Monat
Brisbane, Österreich Standardaero VollzeitKey AccountabilitiesClient Relationship Management: Serve as the main point of contact by developing and maintaining strong relationships with the customer and key stakeholders and provide guidance on contractual matters and dispute resolution.Contract Management: Approve, execute, and manage the entire contract lifecycle. Ensure contractual accountability,...
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Manager, Customer Services
vor 1 Monat
Brisbane, Österreich Tideri Jobbörse VollzeitKey Accountabilities Client Relationship Management : Serve as the main point of contact by developing and maintaining strong relationships with the customer and key stakeholders and provide guidance on contractual matters and dispute resolution.Contract Management : Approve, execute, and manage the entire contract lifecycle.Ensure contractual...
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Manager, Customer Services
vor 2 Monaten
Brisbane, Österreich Standardaero VollzeitKey Accountabilities Client Relationship Management: Serve as the main point of contact by developing and maintaining strong relationships with the customer and key stakeholders and provide guidance on contractual matters and dispute resolution.Contract Management: Approve, execute, and manage the entire contract lifecycle.Ensure contractual accountability,...
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Manager, Customer Services
vor 1 Monat
Brisbane, Österreich Australian Bureau Of Meteorology VollzeitKey AccountabilitiesClient Relationship Management: Serve as the main point of contact by developing and maintaining strong relationships with the customer and key stakeholders and provide guidance on contractual matters and dispute resolution.Contract Management: Approve, execute, and manage the entire contract lifecycle.Ensure contractual accountability,...
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Customer Service Manager
vor 4 Wochen
Brisbane, Österreich Ranchero VollzeitFrom small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day. Whether you're in a store, distribution centre, manufacturing site, or on the road, you're an important part of an Aussie icon at the heart of the nation. About the role Reporting to the Store...
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Customer Service Manager
vor 4 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitFrom small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day.Whether you're in a store, distribution centre, manufacturing site, or on the road, you're an important part of an Aussie icon at the heart of the nation.About the roleReporting to the Store...
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Customer Service Manager
vor 4 Wochen
Brisbane, Österreich Coles Supermarkets VollzeitFrom small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day.Whether you're in a store, distribution centre, manufacturing site, or on the road, you're an important part of an Aussie icon at the heart of the nation.About the roleReporting to the Store...
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Customer Services And Research Manager
vor 1 Monat
Brisbane, Österreich Supreme Court Of Queensland Library VollzeitLibrary Services & Information Management (Education & Training) Do you have a high-level knowledge of legal research principles and practice, together with a sound knowledge of the Queensland legal system?Are you passionate about providing a positive customer experience to library users across Queensland?Do you want to manage a small, collaborative team of...
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Customer Services And Research Manager
vor 1 Monat
Brisbane, Österreich Supreme Court Of Queensland Library VollzeitLibrary Services & Information Management (Education & Training)Do you have a high-level knowledge of legal research principles and practice, together with a sound knowledge of the Queensland legal system? Are you passionate about providing a positive customer experience to library users across Queensland? Do you want to manage a small, collaborative team of...
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Customer Service Manager
vor 2 Wochen
Brisbane, Österreich Ozk Cleaning Services VollzeitOZK Cleaning Services is a commercial cleaning company that offers a supportive and vibrant work environment.We are proud to deliver high quality services to our customers and we are currently expanding our business.We are looking to appoint an experienced and reliable Customer Service Manager / Sales Representative to deal with our existing and potential...
