Customer Service Administrator
vor 4 Wochen
Omikron is an Australian-owned leader in automotive and industrial cleaning solutions.
They proudly serve trucking and heavy vehicle machinery companies, wholesalers, car wash facilities, transport companies, and other detailers across Australia.
Their dedication to excellence ensures a 5-star experience with top-tier products and outstanding service.
The Opportunity: We're seeking a self-motivated individual who thrives in a phone-based environment and enjoys engaging with clients.
Based in Smeaton Grange, NSW, you'll handle inbound and outbound calls, respond to sales leads, schedule appointments, nurture client relationships, and maintain CRM records.
Key Responsibilities: * Respond to inbound sales inquiries professionally and promptly.
* Be the first poiint of interactions for customers and provide excellent customer service.
* Conduct outbound calls to new leads, potential customers, and existing clients to drive sales.
* Accurately process customer orders in the CRM system.
* Manage and update the product database.
* Prepare quotes and purchase orders.
* Handle ad hoc tasks such as document preparation, order fulfillment, and shipping logistics.
What You Need to Succeed: * Proven experience in customer service, phone-based customer support, or sales administration role.
* Strong ability to establish connections over the phone.
* Commitment to high-quality calls and meeting quantity targets.
* Focus on nurturing customer relationships for repeat business.
* Proactive approach to sales with excellent communication skills.
* Tech savvy and proficient in MS Office.
* Attention to detail and accuracy.
Why Omikron?
Step into a rewarding position that not only offers a great salary but also immerses you in a close-knit team with a supportive culture.
Join our growing business and unlock exciting opportunities for career progression and personal development.
This role is great for candidates early in their careers looking to develop their skill-set.
Apply today for immediate consideration of your application
*If you are having trouble applying online, please email your CV directly to ******
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