Broker Support Officer – Australian Mortgage

vor 1 Monat

Central Coast, Österreich Gbss (Galilee Business Support Services) Vollzeit

SUMMARYThe purpose of the role is to support Australian mortgage brokers in document preparation, packaging, and submission of loan applications to a variety of lenders.
The role will include conducting data entry into client-specific CRM's up to lender online lodgment system via Apply Online and then onto Settlement.All Interested Applicants MUST be open to working at BGC FULL TIME ONSITEDESCRIPTIONMust have in-depth knowledge and understanding of the Australian mortgage process (Initial Processing – Settlement)Timely and accurate input of customer application from various Client Fact Finds into multiple systemsIndexing and organizing supporting documents and identifying gapsPackaging (with the preparation of various documents such as a statement of advice or SOCA, NCCP documents – Preliminary Assessment, Credit Proposal disclosure, Credit Guide, and all other pertinent paper works as required) and submission of customer application to the lender.
This includes interpreting lender credit requirements to ensure the appropriate supporting documents are held and provided to the lender Supporting documents must also be scanned into broker softwareFollow up with Lenders to ensure the file progresses in a timely mannerRequest pricing discounts from lenders and order valuations, organize property reportsGood understanding of Serviceability CalculatorsUpdating tracking worksheet and/or software to ensure brokers are aware of loan status at all timesCustomer follow-up (if required) for any outstanding documentsMonitor applications daily and report on progressSend supporting documents and email pack to the lender after lodgmentKNOWLEDGE, SKILL-SET, AND RELATED EXPERIENCESolid experience of not less than 2 to 3 years with an Australian lending/mortgage companyStrong background in the use of specific AU-identified CRM i.e.
Mercury (M5 & Nexus), Infinity, Podium, Flex, MyCRM, Salestrekker and ApplyOnlineExcellent working knowledge of mortgage originations; specifically, mortgage operations.Thorough knowledge of loan processing and closing policies, procedures, documents, underwriting requirements and lending guidelines, governmental and agency requirements, terminology, and automated processing systems.Able to Organize and review loan documentationStrong written and verbal English proficiencyWilling to undergo further training where neededWell-developed ability to manage multiple tasks/projects and deadlines simultaneouslyCandidates with strong end-to-end parabroking experience will be a great advantage.Candidates with Certificate IV in Financial Services and Mortgage Broking (from an Australian Institution) is an advantageWHAT WE OFFERDayshift with Sat-Sun off – more time to spend with the familyLeave accrual upon hiringHMO for principal + 1 dependentSpecific client-initiated benefitsCompany-wide engagement activitiesA company that values its employeesCareer planning and development opportunities#J-18808-Ljbffr

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