Senior Technical Business Analyst
vor 2 Wochen
How will I help?
The Group Customer Master (GCM) Team is an Enterprise Application Team, supporting the Westpac Group's Customer Information Systems, such as OCH / UCM (Oracle Customer Hub / Universal Customer Master), CIS, GCIS, and Customer Domain APIs.
We service every Brand in the Bank, and every Line of Business.
The Technical BA sits within the GCM Team.
It is a hybrid Technical Business Analyst and Data Analyst function, that will primarily support the GCM Simplification Program.
You may also be working across multiple smaller projects across the GCM LOB (Lines-Of-Business) Teams.
These are: GCM Consumer Banking, GCM Business Banking and GCM WIB.
Your project assignment will be based on business needs and will be determined by your Line Manager, so it is important you are highly flexible, adaptable and versatile.
What's in it for me?
You'll play a significant part of the future of a business that has been around for over 200 years.
Our purpose is to create better futures together.
So, we'll back you in the development of your career, internal career prospects, and flexible working.
You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure.
Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers.
This includes leave to organise adoptions, surrogacy, and foster care arrangements.
And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?
At least 5 years of experience (combined) across the following fields: Business Analysis, Technical Analysis, and Data Analysis.
Tertiary qualifications in Business / Information Technology or equivalent experience.
Knowledge and practical experience in Project Management, Business Analysis and Data Analysis disciplines, processes, best practices, tools, and techniques.
Process and data analysis, mapping, and re-engineering experience.
Have solid proven and practical experience in Data Analysis (e.g.
data lineage analysis, A-C mapping, data profiling, data querying), Data Migration, Data Profiling projects and work.
Passionate and comfortable with data.
Systems Integration and Migration Experience with exposure to various integration technologies.
API experience is highly regarded.
SQL skillset would be very beneficial for this role and some basic SQL experience is required.
Agile principles and best practices and how to write robust and complete user stories and acceptance criteria.
Senior-level experience in Functional, Data, Technology Service Specification Writing.
Practical experience in delivering end-to-end Agile and Waterfall Projects, including exposure to all related delivery processes, principles, best practices, tools, and techniques.
A strong understanding of, and experience in, Technology and Business Systems strategically and operationally.
Financial Services Experience.
Excellent Communication, Requirements Analysis, Technical Analysis, Data Analysis and Technical / Functional Documentation Skills.
Exceptional Attention to Detail and Problem-Solving Skills.
The ability to deliver to tight timelines in a team-based, complex environment, with a high level of resilience.
A high level of flexibility and adaptability and be able to respond to a very dynamic project environment.
What's it like to work there?
We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other.
At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.
We'll empower you to shape your career path.
Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
Hear from some of our people and their experiences working with us.
#LI-Hybrid.
How do I apply?
Start here.
Just click on the APPLY or APPLY NOW button.
At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community.
If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.
If you have questions about the recruitment process, please email ******.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity.
If you require an adjustment to be made during the recruitment process at any stage, please email ******
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