Guest Experience Manager
vor 1 Monat
Job Schedule: Temps CompletJob Type: CDIBrands: SOFITELLocation: Sofitel Gold Coast Broadbeach, Broadbeach, AustraliaReference: REF47764UGuest Experience ManagerRegion: Luxury & LifestyleCompany Description:Located in the heart of Broadbeach, just 200m from stunning sandy beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel. Featuring 296 beautifully appointed rooms and suites, 2 bars, 1 restaurant, 10 event spaces, a stunning multi-level pool and fitness centre.Sofitel Gold Coast Broadbeach is looking for a dedicated and service-oriented Guest Experience Manager to elevate the guest journey at our luxury hotel. In this role, you will lead by example, ensuring exceptional service delivery, creating memorable experiences, and fostering lasting relationships with our valued guests.A Career that lets your passion shine:Be the driver of our service culture, loyalty, luxury and brand excellenceWork collaboratively across all departments, communicating on VIP guest movementsChampion guest activities and the delivery of Cousu Main momentsProblem solve and analyse feedback to facilitate continuous service improvementSupport and manage the loyalty and service expectations of guests through all areas of the hotelMeet and greet guests, recognising their loyalty and promoting the brand imageReview and respond to guest reviews on various channels including Trust You and TripadvisorWhat you will bring to the role:You present with a luxury attitude and elevated EQStrong communication and interpersonal skills, with excellent relationship managementExceptional problem-solving skills, with a proactive and solution-oriented approachThe ability to remain calm under pressure with high emotional intelligenceHigh-level of hospitality knowledge, including Front Office and Food & BeverageKnowledge and ability to operate Opera Cloud Software and Guest Satisfaction Software such as Trust You.Experience working in a 5-star luxury hotel will be advantageousThrive in our Sofitel Gold Coast Broadbeach community:Employee discounts on accommodation, dining, and lifestyle with Accor hotelsDiscounted on-site parkingPaid birthday leavePersonalized reward & recognition and learning & development programsBe part of a luxury 5-star hotel offering 296 hotel rooms and suitesWork in the heart of Broadbeach, with walking distance to beaches, restaurants and shopsBelong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone's contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.If you are ready to take the next step in your career with a leading, global luxury hotel brand, apply today.Our commitment to Diversity & Inclusion:We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.Please note that full AU working rights are required for this role.
#J-18808-Ljbffr
-
Guest Experience Manager
vor 2 Monaten
Gold Coast, Österreich National Trust Of Australia Queensland VollzeitGuest Experience Manager About National Trust Queensland & Currumbin Wildlife SanctuaryVoted one of the Gold Coast's most popular tourist destinations, Currumbin Wildlife Sanctuary is the crown jewel of the National Trust of Australia (Queensland) [NTAQ] properties.As one of Queensland's earliest nature-based tourist destinations, the Sanctuary is a physical...
-
Guest Experience Manager
vor 2 Monaten
Gold Coast, Österreich National Trust Of Australia Queensland VollzeitGuest Experience Manager About National Trust Queensland & Currumbin Wildlife SanctuaryVoted one of the Gold Coast's most popular tourist destinations, Currumbin Wildlife Sanctuary is the crown jewel of the National Trust of Australia (Queensland) [NTAQ] properties. As one of Queensland's earliest nature-based tourist destinations, the Sanctuary is a...
-
Gold Coast, Österreich Tideri Jobbörse VollzeitJob Schedule: Temps Complet Job Type: CDI Brands: SOFITEL Location: Sofitel Gold Coast Broadbeach, Broadbeach, Australia Reference: REF47764U Guest Experience Manager Region: Luxury & Lifestyle Company Description: Located in the heart of Broadbeach, just 200m from stunning sandy beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel.Featuring...
-
Buscojobs | Guest Experience Manager
vor 1 Woche
Central Coast, Österreich Tideri Jobbörse VollzeitLocation: Sofitel Gold Coast Broadbeach, Broadbeach, Australia Reference: REF47764U Guest Experience Manager Region: Luxury & Lifestyle Company Description: Located in the heart of Broadbeach, just 200m from stunning sandy beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel.Featuring 296 beautifully appointed rooms and suites, 2 bars, 1...
-
Gold Coast, Österreich Tideri Jobbörse VollzeitGuest Experience Manager About National Trust Queensland & Currumbin Wildlife SanctuaryVoted one of the Gold Coast's most popular tourist destinations, Currumbin Wildlife Sanctuary is the crown jewel of the National Trust of Australia (Queensland) (NTAQ) properties.As one of Queensland's earliest nature-based tourist destinations, the Sanctuary is a physical...
-
Guest Experience Agent
vor 2 Wochen
Central Coast, Österreich Buscojobs VollzeitThe Star Entertainment Group (TSEG) is a publicly listed company on the ASX.Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist, and our shareholders.We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible,...
-
Head Of Guest Experience
vor 2 Monaten
Central Coast, Österreich Crown Resorts Limited VollzeitBETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.We value passion, creativity, and an appetite for change - for the better.Here, you'll be part of the team, empowered to explore more, experience more and supported...
-
Guest Experience Host
vor 1 Monat
Gold Coast, Österreich EurWay Tours VollzeitWe Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and...
-
Guest Experience Host
Vor 4 Tagen
Gold Coast, Österreich EurWay Tours VollzeitWe Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and...
-
Guest Experience Host
Vor 6 Tagen
Gold Coast, Österreich EurWay Tours VollzeitWe Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and...
-
Guest Experience Officer
vor 2 Wochen
Central Coast, Österreich Buscojobs VollzeitNambucca Heads NSW 2448, Australia Req #11603Monday, 16 December 2024You might not have heard about Ingenia before, and we tend to fly under the radar.Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.We are a leading Australian...
-
Guest Experience Officer
vor 1 Monat
Central Coast, Österreich Ingenia Communities Group VollzeitYou might not have heard about Ingenia before, and we tend to fly under the radar.Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.We are a leading Australian property group that own, operate and develop a fast-growing portfolio of...
-
Guest Service Agent
Vor 6 Tagen
Gold Coast, Österreich Quest Apartment Hotels VollzeitLooking to dive head first into one of the busiest Pet-Friendly Hotels on the Coast, where creating positive guest experiences is our number one goal?Quest Robina is located in the stadium precinct of Robina and features 104 apartment hotel rooms with a range of dedicated pet-friendly apartments and services.Be part of a diverse & high-energy hotel team that...
-
Guest Service Agent
Vor 6 Tagen
Gold Coast, Österreich Quest Apartment Hotels VollzeitLooking to dive head first into one of the busiest Pet-Friendly Hotels on the Coast, where creating positive guest experiences is our number one goal? Quest Robina is located in the stadium precinct of Robina and features 104 apartment hotel rooms with a range of dedicated pet-friendly apartments and services.Be part of a diverse & high-energy hotel team...
-
Buscojobs | Guest Experience Officer
vor 2 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitNambucca Heads NSW 2448, Australia Req #11603 Monday, 16 December 2024 You might not have heard about Ingenia before, and we tend to fly under the radar.Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.We are a leading Australian...
-
Buscojobs | Guest Experience Duty Manager
vor 2 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitAs a worldwide leader, we welcome you as you are and you can find a job and brand that matches your personality.We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.We are an inclusive company and our ambition is to...
-
Customer Experience Specialist
vor 1 Monat
Gold Coast, Österreich Hometime VollzeitGold Coast, Queensland 9726, Australia • Full-timeDescriptionAre you a dynamic and customer-focused individual?As the Customer Experience Specialist at Hometime, you will be the primary point of contact for our guests and property owners, ensuring a seamless and delightful experience from booking to checkout.Your ability to communicate effectively, solve...
-
Guest Service Agent
vor 2 Monaten
Gold Coast, Österreich Village Roadshow Ltd VollzeitApply now Job no: 501923 Work type: Casual / Temp Location: Gold Coast Categories: Sea World Resort - Front Office, Concierge & Kids Club Guest Service AgentCasual $32.25/hr Mon-Fri, $38.70/hr Sat, $45.15/hr SunSea World Resort, Main Beach Gold CoastExplore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme...
-
Guest Service Agent
Vor 2 Tagen
Gold Coast, Österreich Accor Apartments & Realty VollzeitWednesday, 8 January 2025Mantra Hervey Bay located along the beautiful marina with spectacular ocean views of Southern Queensland's coastline comprises of one, two, and three-bedroom apartments and a heated lagoon-style outdoor pool complete with decked bridge and waterfall.In your downtime, explore around K'gari by 4WD, swimming in crystal clear shorelines...
-
Guest Service Agent
vor 2 Wochen
Gold Coast, Österreich Village Roadshow Ltd VollzeitApply now Job no: 501923 Work type: Casual / Temp Location: Gold Coast Categories: Sea World Resort - Front Office, Concierge & Kids Club Guest Service AgentCasual $32.25/hr Mon-Fri, $38.70/hr Sat, $45.15/hr SunSea World Resort, Main Beach Gold Coast Explore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme...
