Senior Quality Assurance Specialist

Introduction:Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply.Overview:Gallagher Bassett is Australia's largest Third Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.Drawing on our global network and extensive local resources, Gallagher Bassett provides customised claim and risk mitigation solutions that improve our clients' outcomes. As pioneers in this fast growing sector, we continue to set the benchmark for quality, customer service and TPA systems across all insurance sectors.Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1,600 staff.How you'll make an impact:You will be part of the International Applications Team responsible for the Luminos Claims platform. The team consists of Business Analysts, Developers, Functional & Automation testers and a Support team.As a Senior Quality Assurance Specialist you will be responsible for application testing, with the opportunity to influence practices immediately as we modernize our testing framework. You will work with the rest of the Testing team to ensure adherence to the new processes in BAU.On a day to day basis you will:Review project requirements, user stories, and acceptance criteria to understand the scope of testing and identify potential gaps or ambiguitiesDevelop comprehensive test plans outlining the testing approach, strategies, timelines, resource requirements, and risk mitigation strategies.Create detailed test cases covering functional, non-functional, and edge cases, ensuring thorough coverage of system behaviour and requirementsExecute test cases manually or using automated testing tools, following defined test procedures and methodologiesDocument and report defects found during testing, providing clear descriptions, steps to reproduce, and supporting evidence to aid developers in resolutionDevelop and maintain automated test scripts using appropriate tools and frameworksConduct appropriate regression testing to ensure that new code changes do not adversely affect existing functionalityPerform security testing to identify vulnerabilities, assess risks, and ensure compliance with security standards and best practicesCollaborate with developers, business analysts, and other stakeholders to understand requirements, discuss test results, and prioritize testing effortsMaintain detailed documentation of test plans, test cases, test results, and other testing artifacts for future reference and audit purposesAbout you:We are interested in hearing from people who have:Tertiary qualifications or certification in software development or allied disciplineA current Australian Baseline Security Clearance, or the ability to hold oneDemonstrated experience in manual or automated functional testingSound understanding of the role of Quality Assurance in the SDLCExperience with modern software development tools including JIRA, Confluence, Continuous IntegrationExperience with Agile & Lean methodologies within a QA practiceExperience in software & project delivery teams, including estimation, sprint planning and test strategiesWorking with us:GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance GB recognises that our benefits program holds a different value or meaning to each employee. At GB, there are a number of benefits available to our team to ensure we capture a wide range of products and services that we believe will positively impact our diverse workforce.Just a few of our benefits include:Discounted InsuranceDress for your dayNovated LeasingFlexible & hybrid workingTo apply:If this role sounds like your new career– we want to connect Click on Apply for this Job. To be considered for this opportunity you must have right to live and work in Australia when applying. Agency applicants will not be considered for this position.Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.Compensation and benefits:On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle LeaveNovated Leasing opportunitiesTwo paid volunteer days annuallyHealth Insurance Discounts with our Group Insurance PlanEmployee Stock Purchase ProgramPaid parental leaveOther benefits include:Flexible and hybrid work arrangementsMental Health and Wellbeing Support for yourself and immediate family membersEmployee Recognition Awards and Service Milestone RecognitionsPeer Support ProgramAnnual flu vaccinationsAccess to Reward Gateway – discount offers at over 350 retailersAnd more...We value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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