Customer Service Manager

vor 1 Woche


Gold Coast, Österreich Tideri Jobbörse Vollzeit

My client is seeking a detail-oriented and organised Residential Pre-Site Customer Service Manager to join their dynamic team.
The ideal candidate will be responsible for managing the workflow of all residential construction projects and handling all related contracts.

You will play a key role, preparing contracts and coordinating tender quotations with key team members, as well as overseeing the post-contract and pre-construction workflows, ensuring seamless support to the Construction Administrators, and acting as an escalation point for clients.

Additionally, this role provides executive and sales support to the QLD General Manager, contributing to the overall efficiency and success of operations.

Role Requirements: Minimum of 5 years of experience in contracts administration within the residential construction industry.
Proven experience in an executive assistant role supporting senior management.
A tertiary degree in business administration or related.
Profound knowledge of building and contract laws, regulations, and industry standards.
A solid understanding of building plans, engineering and specifications.
Proficiency in Onsite Companion CRM system is essential.
About the Role & Responsibilities: Prepare contracts and agreements with clients and referral partners, ensuring accuracy and compliance with legal and company standards.
Provide senior contract support to the Construction Administrators including reviewing draft contracts and providing guidance on contractual obligations during the build contract period.
Lead the preparation and submission of tender quotations, collaborating with key team members to gather necessary information and meet assigned time frames.
Conduct preliminary review of development approvals for projects being tendered and highlight any items requiring additional allowances/consideration with the relevant team members.
Assist the QLD State Manager with formal quotation preparation and submissions, ensuring all details are comprehensively captured.
Oversee and manage the pre-construction process for QLD projects, ensuring all tasks are completed accurately and on time.
Ensure the smooth operation of the office, including managing supplies, equipment and facilities.
- Free parking
- Extremely accessible office, directly off the M1
- Growing business, opportunity to be a part of huge growth and development
- Salary to reflect experience, full time Monday to Friday.

#J-18808-Ljbffr


  • Customer Service Manager

    vor 2 Monaten


    Gold Coast, Österreich Interstate Ac Service Vollzeit

    Communities, Housing and Digital Economy (Organisation site )South/West Region;Delivery; Housing & Homelessness Services; Gold CoastYou will be part of Service Delivery in Housing and Homelessness Services which provides a range of services, products and referrals to offer housing solutions for diverse customer groups. You will use your knowledge and skills...


  • Gold Coast, Österreich World Gym Vollzeit

    Customer Service Manager – World Gym AshmoreAbout World Gym AustraliaWorld Gym started way back in the golden era of Bodybuilding, Venice Beach – 1976. It has come a long way since then! We first came to Australia in 2008. Now we have over 40+ clubs nationally with more in construction. We offer a wide range of services to our members and are so much...


  • Gold Coast, Österreich Service.Com.Au Vollzeit

    We are looking for a dynamic Customer Service Manager to lead our customer service team. The ideal candidate will be passionate about providing exceptional customer experiences and capable of managing a diverse team to ensure our service standards are second to none. Applicants with experience in the Marketing and Advertising industry will be prioritized.Key...


  • Gold Coast, Österreich Tideri Jobbörse Vollzeit

    Customer Service Manager – World Gym Ashmore About World Gym AustraliaWorld Gym started way back in the golden era of Bodybuilding, Venice Beach – 1976.It has come a long way since then!We first came to Australia in 2008.Now we have over 40+ clubs nationally with more in construction.We offer a wide range of services to our members and are so much more...


  • Gold Coast, Österreich Interstate Ac Service Vollzeit

    CustomerRepresentativeWe are looking for a few Customer Service Representatives to join our team of incredible people. Sitel Grouppartners with the world's best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. We want people who have an excellent personality, empathy and strong work ethic.Our...


  • Gold Coast, Österreich Service Hero Consulting Llc Vollzeit

    Work for a company that is leading the way with environmental waste solutions. They supply skip bins to household and construction sites and then collect them whilst ensuring the waste is disposed of correctly to maximise the best environmental solution. Randstad is currently recruiting for a CustomerAdministrator position. We are looking for candidates who...


  • Gold Coast, Österreich Service Hero Consulting Llc Vollzeit

    Job Title: PT CustomerOfficer - Robina Job Description Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on Due to exciting growth Concentrix is...


  • Gold Coast, Österreich Taylex Australia Pty Vollzeit

    We are looking for an individual to join our high-performing team with exceptional customer service! Apply Today.RequirementsCertificate III in Business Administration3+ years' experience as a Customer Service Officer or similarPrevious experience in the manufacturing industry or Wastewater Management would be idealIntermediate to advanced administration...


  • Gold Coast, Österreich Recruit Shop Pty Ltd Vollzeit

    Family-Owned Business | 30+ Years Of Luxury Tiny & Modular Homes ExpertiseFull Time Role in Brendale | Friendly & Supportive TeamAbout The CompanyOur client is dedicated to making the modular and tiny home building journey memorable for their customers. As a family-owned and operated business since 1990, they pride themselves on offering fully customisable...


  • Gold Coast, Österreich Kbh Solutions Vollzeit

    Full time Salary: up to $65K plus Super plus CommissionA growing finance company is looking for a Customer Service Account Manager.You will be handling a high number of enquiries, dealing with clients over the phone, email, and via our client portal in relation to their current account.You will be required to answer general enquiries, assist with payment...


  • Gold Coast, Österreich Randstad Australia Vollzeit

    Your new role Your new role of Customer Service Administrator will see you working with a leading Australian Technical Services Company, providing exceptional customer service to clients across Australia and New Zealand.You will join a diverse and tight knit team, in a fast paced, but friendly collaborative environment.Duties and responsibilities Co-ordinate...

  • Customer Service

    vor 3 Wochen


    Gold Coast, Österreich Beaumont People Vollzeit

    Beaumont People are currently seeking experienced customer service and administration professionals for multiple temporary positions with full time hours.Phone based Customer Service and Administration Full-time hours | Immediate start Coolangatta location    Your tasks may include the following: Answering a large number of inbound calls Provide...


  • Central Coast, Österreich 3R Truck Service Vollzeit

    We're people who take the time to know people.That's the WOW-way.And that's the secret to recruitment happiness.Advance your customer service career with an excellent opportunity at a leading hearing companyIf you're passionate about making a difference in the lives of elderly individuals and want to join a company that shares this vision, this role is...


  • Gold Coast, Österreich Auscoast Builders Vollzeit

    Full timeAuscoast Builders are working towards being one of the fastest growing companies in our sector, we are rapidly expanding our team on the Gold Coast while providing ongoing development and career progression.As a company we value our team, our customers, family, growth, team culture and a winning attitude.Are you a dynamic leader with a passion for...


  • Central Coast, Österreich 3R Truck Service Vollzeit

    We're people who take the time to know people.That's the WOW-way.And that's the secret to recruitment happiness.Advance your customer service career with an excellent opportunity at a leading hearing company If you're passionate about making a difference in the lives of elderly individuals and want to join a company that shares this vision, this role is...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    Set and monitor key performance indicators (KPIs) such as customer satisfaction levels, complaint resolution times, and team performance to ensure exceptional service delivery.Ensure smooth daily operations by implementing procedures that improve efficiency and enhance the customer experience across all franchise locations.Handle complex or escalated...


  • Gold Coast, Österreich Tideri Jobbörse Vollzeit

    Full time Auscoast Builders are working towards being one of the fastest growing companies in our sector, we are rapidly expanding our team on the Gold Coast while providing ongoing development and career progression.As a company we value our team, our customers, family, growth, team culture and a winning attitude.Are you a dynamic leader with a passion for...


  • Gold Coast, Österreich Adjusta Mattress Vollzeit

    Operations Manager/Customer Resolution Manager Overview Adjusta Mattress is a dynamic, multi award winning company known for our commitment to excellence in customer service, offering a range of premium sleep products, while assisting the greater community in achieving optimal sleep health.We are seeking a highly motivated and experienced...


  • Gold Coast, Österreich Adjusta Mattress Vollzeit

    Operations Manager/Customer Resolution Manager OverviewAdjusta Mattress is a dynamic, multi award winning company known for our commitment to excellence in customer service, offering a range of premium sleep products, while assisting the greater community in achieving optimal sleep health.We are seeking a highly motivated and experienced...


  • Gold Coast, Österreich Tideri Jobbörse Vollzeit

    Please tell us how you heard about us!Please choose below to let us know how you found out about the Jobs here... Click the tile that most closely describes how you came to be here Customer Service Manager Location: Queensland - Gold Coast Attractive remuneration Dynamic growing company Potential for promotion Drakes Supermarkets is a Retail industry success...