Member Engagement Consultant

vor 2 Wochen


Brisbane, Österreich Royal Automobile Club Of Queensland Vollzeit

Job Description - Member Engagement Consultant (240001LL)
Job Number:240001LL
Description
RACQ Indooroopilly is looking for a fun, energetic and customer service superstar to join our team. No experience necessary - just a willingness to learn We will provide a comprehensive and tailored training programme to set you up for success. As a Member Engagement Consultant, you will create exceptional customer service experiences for our members as you deliver tailored solutions across a range of assistance, insurance and banking products and services.
Rate of pay at commencement is $33.40 (+ Super + Penalty Rates)Mon - Fri 8:30 - 5pm and every second Saturday AM (Whole day off mid week following each Saturday worked)Temp contract – ending 28/11/2025About you: Customer service and a desire to help is key. We are seeking applicants who love to help others, thrive in a fast-paced environment, build meaningful relationships with colleagues, and have an excellent work ethic. You will be eager to learn, happy to deal with members face-to-face and via phone, and have a can-do attitude. Strong written, verbal, and communication skills are essential.
What we offer you: Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:
Financial benefits and discounts on a range of banking, assistance and insurance productsGive back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such as annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP).Invest in your development with in-house development programs and access to an extensive digital learning platform.Please Note: to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete video interviews, psychometric assessments and/or criminal history check as part of the application process. If you require any adjustments during the application process, please advise the RACQ Careers team.
RACQ is a 'Circle Back Initiative' employer – we commit to respond to every applicant.

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