Salesforce Functional Consultant

Vor 4 Tagen

Central Coast, Österreich Osf Global Services Vollzeit

Role Summary:As a Salesforce Functional Consultant, you will be a key member of the Salesforce Practice, utilising your unique set of skills and experience to deliver Salesforce.com projects as well as delivering quality outcomes for our clients and successful work for OSF Digital.As a respected consultant and Salesforce.com evangelist, you will be required to roll up your sleeves and provide high end consultancy services (from analysis through to design as well as hands on configuration) and engage in the delivery of solutions working closely with OSF Digital's Delivery Managers and liaising between technical and functional teams both within OSF Digital and its clients.Building strong customer and partner relationships will also be integral to the role, providing advice and guidance to OSF Digital's business development team through presales activities.Continued development of your Salesforce functional and configuration consulting skills is essential through formal and self-learning to ensure that you continue to provide quality solutions.
As part of this you will be expected to gain and maintain one or more Salesforce certifications.Key Responsibilities:Delivery of quality Salesforce solutions through hands on configuration of the Salesforce Platform either as part of a team or as an individual consultant as required.Build strong client and partner relationshipsParticipate in project team meetings and communicate effectively with team members and clientsPre-sales activities working closely with OSF Digital's business and development team and directorsExecute on other responsibilities in line with business objectives as requiredHelp to develop key new solutions offerings to enhance OSF Digital's existing solutions suiteResolution and escalation of issues and manage expectations to achieve client satisfactionIdentify cross-sell and up-sell opportunities across the current client base and communicate these with the appropriate relationship managerKeep abreast of trends and products, thus helping to ensure that OSF Digital's Salesforce offering continues to grow and stays at the market forefrontContribute to a great environment for others to work withinProject estimates and scoping based on client requirements.Requirements Competencies:High initiative and a strong focus on continuous improvement and innovationExceptional consulting, client engagement and communication skillsPrioritisation and ability to engage across multiple projectsAbility to build strong relationships with internal and external stakeholdersSelf-managing and driven to achieve personal and company goalsPositive, self-starter attitude and desire to exceed expectations at every opportunityStrong attention to detail, highly organised and focused on work quality planningSkill Set:3+ years project delivery experience in line with core capabilitiesStrong functional background and understanding of CRM and in particular Salesforce.comExperience in presales, proposals and estimationStrong presentation and/or public speaking skills, outstanding written communication skillsEducation:All Salesforce consultants are expected to hold and maintain current Salesforce Administration certification in addition to any other certifications relevant to their roleBenefits - Why join OSF?As a Salesforce Platinum Partner, we offer cutting-edge projects with a global impact.
Gain expertise in diverse cloud platforms, including AI, and make a significant difference to clients.OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work.
Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world.
At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business.#J-18808-Ljbffr

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