H&M Sales Advisor

vor 2 Monaten

Sydney, Österreich Tideri Jobbörse Vollzeit

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance.
You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience.
You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities:
Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service.
Willingness to engage and have conversations with customers to provide excellent service.
Guide customers through our fashion trends, stories & products in all areas of the store.
Ability to effectively promote and sell our products to customers.
Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives.
Representing yourself and the H&M brand positively during all customer interactions.
Support with commercial or operational actions to reach sales targets with store management team.
General Information
Fashion & Trend Awareness
Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
Use your product & fashion knowledge to share relevant information with customers.
Team & Development
Retain and share your service, fashion and store operations knowledge and skills with colleagues.
Follow all procedures, routines, and legal requirements in all areas of the store.
Give & receive feedback with your colleagues to learn, develop & support each other.
Participate in relevant available onboarding, introduction processes & trainings and courses relevant for your role & future development.
Retail Operations/ Visual & Commercial Execution
Complete full garment cycle from unpacking and refill to steaming and ensure good garment care.
Operate fitting room and checkout areas according to best practice & processes.
Contribute to a clean and tidy sales floor and back of house (including stockrooms).
Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines.
Ensure good stock levels with replenishment routines on sales floor.
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc).
Support with opening and closing of the store.
Following all H&S guidelines and legal requirements applicable to role and responsibilities.
Qualifications Who You Are
As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
Motivated by giving customers a great experience.
You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
You should also enjoy working in a collaborative and dynamic environment.
You have sales experience working in a dynamic and collaborative environment that you can apply to your role.
Experience working with customer service in fashion, retail or other service-related industries.
Why You'll Love Working at H&M
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues.
We are an inclusive company where you're encouraged to be yourself at work.
You will have access to a large global talent community, where career growth and aspirations have no limits.
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community.
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS. Additional Information This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive.
There may be additional duties, and responsibilities assigned for this job at the company's discretion.

We are committed to providing reasonable accommodations for applicants with disabilities.
If you require assistance or accommodation during the application or interview process, please contact us at , and use Ask a Question.

Inclusion & Diversity:
H&M is a part of H&M Group.
At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization.
Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas.
Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world.
Hence, all diversity dimensions are considered in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials.
Our business idea is fashion & quality at the best price in a sustainable way.
Learn more about H&M here.

Store Roles Assessment:
We want to inform you that we use automated decision-making for skill-based recruitment within some of our stores.
This means that your responses will be evaluated and scored by an assessment tool that applies predefined criteria set by H&M Group.
The purpose of the assessment tool is to ensure a fair and objective assessment of your skills and suitability for the role.
This is validated through strategic human oversight and has been audited according to New York legislation.
You can read more about the result here.
You'll be able to provide feedback after the assessment and you always have the opportunity to ask questions.
If you have any difficulties or concerns with the current assessment method, you can request for an alternative method of assessment.
Please contact us at as soon as possible to discuss your options.
We'll try our best to meet your needs.

#J-18808-Ljbffr

  • Full Time Sales Advisor

    Vor 6 Tagen

    Sydney, Österreich H&M Group Vollzeit

    Full Time Sales Advisor (Bondi Junction, Sydney) Full-time COS offers a wardrobe of ready-to-wear and accessories for a life well dressed.Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior colour palette that transcends time.The creative soul of the brand is...

  • Full Time Sales Advisor

    Vor 6 Tagen

    Sydney, Österreich H&M Group Vollzeit

    Full Time Sales Advisor (Bondi Junction, Sydney)Full-timeCOS offers a wardrobe of ready-to-wear and accessories for a life well dressed.Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior colour palette that transcends time.The creative soul of the brand is...

  • Full Time Sales Advisor

    Vor 4 Tagen

    Sydney, Österreich H&M Group Vollzeit

    Full Time Sales Advisor (Bondi Junction, Sydney)Full-timeCOS offers a wardrobe of ready-to-wear and accessories for a life well dressed.Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior colour palette that transcends time.The creative soul of the brand is...

  • Full Time Sales Advisor

    vor 2 Monaten

    Sydney, Österreich H&M Group Vollzeit

    Full Time Sales Advisor (Bondi Junction, Sydney)Position: Full-timeCOS offers a wardrobe of ready-to-wear and accessories for a life well dressed.Rooted in luxury design and compelling fashion movements, the collection pays meticulous attention to sustainable craftsmanship, quality, and a superior colour palette that transcends time.The creative soul of the...

  • Loyalty Specialist

    vor 2 Monaten

    Sydney, Österreich H&M Vollzeit

    Job DescriptionAs a Loyalty Specialist, you contribute to added customer value, a strong brand, and increased sales by ensuring a strong customer insight driven Loyalty and CRM function in the Sales market (Australia).You work towards aligned and cross-functional goals, taking part in driving omni sales performance and customer centricity in all parts of...

  • H&M Group | Full Time Sales Advisor

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Full Time Sales Advisor (Bondi Junction, Sydney) Position: Full-time COS offers a wardrobe of ready-to-wear and accessories for a life well dressed.Rooted in luxury design and compelling fashion movements, the collection pays meticulous attention to sustainable craftsmanship, quality, and a superior colour palette that transcends time.The creative soul of...

  • Facilities Manager

    vor 2 Monaten

    Sydney, Österreich H&M Group Vollzeit

    In collaboration with the Construction & Facility Team in the Sales Market Australia & New Zealand, you ensure the implementation of a comprehensive maintenance strategy that focuses on the complete store lifecycle, including investments, long-term costs, quality, sustainability, and compliance.You are responsible for managing and developing facility...

  • Facilities Manager

    vor 2 Monaten

    Sydney, Österreich H&M Group Vollzeit

    In collaboration with the Construction & Facility Team in the Sales Market Australia & New Zealand, you ensure the implementation of a comprehensive maintenance strategy that focuses on the complete store lifecycle, including investments, long-term costs, quality, sustainability, and compliance. You are responsible for managing and developing facility...

  • Buscojobs | H&M Group | Full Time Sales Advisor

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Full Time Sales Advisor (Bondi Junction, Sydney) Position : Full-time COS offers a wardrobe of ready-to-wear and accessories for a life well dressed.Rooted in luxury design and compelling fashion movements, the collection pays meticulous attention to sustainable craftsmanship, quality, and a superior colour palette that transcends time.The creative soul of...

  • Visual Merchandiser

    vor 1 Monat

    Sydney, Österreich H&M Group Vollzeit

    Visual Merchandiser - Martin Place (1 year contract)ContractCOS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior colour palette that transcends time. The creative soul of the brand...

  • Visual Merchandiser

    vor 1 Monat

    Sydney, Österreich H&M Group Vollzeit

    Visual Merchandiser - Martin Place (1 year contract)Contract COS offers a wardrobe of ready-to-wear and accessories for a life well dressed.Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior colour palette that transcends time.The creative soul of the brand...

  • Store Manager

    vor 2 Monaten

    Sydney, Österreich H & M Hennes & Mauritz Gruppe Vollzeit

    As a Store Manager, you are responsible for achieving the Sales and Profit goals in your Store by creating a plan to deliver a Great Customer Experience in line with the Area.You ensure you have a Great Team and support its development.You work with succession planning, talent and leadership development, and structured performance management, based on...

  • Facilities Manager

    vor 2 Monaten

    Sydney, Österreich H & M Hennes & Mauritz Gruppe Vollzeit

    In collaboration with the Construction & Facility Team in the Sales Market Australia & New Zealand, you ensure the implementation of a comprehensive maintenance strategy that focuses on the complete store lifecycle, including investments, long-term costs, quality, sustainability, and compliance. You are responsible for managing and developing facility...

  • Facilities Manager

    vor 2 Monaten

    Sydney, Österreich H & M Hennes & Mauritz Gruppe Vollzeit

    In collaboration with the Construction & Facility Team in the Sales Market Australia & New Zealand, you ensure the implementation of a comprehensive maintenance strategy that focuses on the complete store lifecycle, including investments, long-term costs, quality, sustainability, and compliance.You are responsible for managing and developing facility...

  • Visual Merchandiser

    vor 1 Monat

    Sydney, Österreich H&M Group Vollzeit

    COS offers a wardrobe of ready-to-wear and accessories for a life well dressed.Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior colour palette that transcends time.The creative soul of the brand is visualised through original storytelling, seasonal runway...

  • Visual Merchandiser Manager

    vor 1 Monat

    Sydney, Österreich H & M Hennes & Mauritz Gruppe Vollzeit

    As a Visual Merchandiser Manager, you work at the heart of fast-paced fashion business, in your store you create an environment that inspires customers to explore their personal style.You lead, guide, and support the store team to deliver the most inspiring and exciting customer experience in line with the H&M brand and values.You actively drive sales in...

  • Department Manager

    vor 2 Monaten

    Sydney, Österreich H&M Group Vollzeit

    As a Department Manager, you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store.You ensure you have a Great Team and support their development, working with succession planning, talent development, and structured performance management for your team...

  • Visual Merchandiser Manager

    vor 2 Monaten

    Sydney, Österreich H & M Hennes & Mauritz Gruppe Vollzeit

    As a Visual Merchandiser Manager, you work at the heart of fast-paced fashion business, in your store you create an environment that inspires customers to explore their personal style.You lead, guide, and support the store team to deliver the most inspiring and exciting customer experience in line with the H&M brand and values.You actively drive sales in...

  • H&M Group | Facilities Manager | Sydney

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    In collaboration with the Construction & Facility Team in the Sales Market Australia & New Zealand, you ensure the implementation of a comprehensive maintenance strategy that focuses on the complete store lifecycle, including investments, long-term costs, quality, sustainability, and compliance.You are responsible for managing and developing facility...

  • H & M Hennes & Mauritz Gruppe | Facilities Manager | Sydney

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    In collaboration with the Construction & Facility Team in the Sales Market Australia & New Zealand, you ensure the implementation of a comprehensive maintenance strategy that focuses on the complete store lifecycle, including investments, long-term costs, quality, sustainability, and compliance.You are responsible for managing and developing facility...