Manager Customer Insights
vor 3 Wochen
Apply nowJob no: 926495 Work type: Full-time Location: Geelong Manager, Customer InsightsFull time, fixed term role (parental leave replacement) until 1st August 2025Geelong office location, with flexible hybrid working (3 day office attendance)Offering a competitive base salary of $150,000 plus super and benefitsCare in ActionWith a career at the TAC, you'll be helping us look out for the lives of everyone who travels on Victoria's roads.
That's care in action.Right now, we're seeking a Manager, Customer Insights who will play their part in this shared purpose, while also supporting the progress of clients and colleagues so they can achieve great things.
That's truly rewarding work that will help us continue to deliver life-critical services where it matters.About the roleWe are seeking a dynamic and innovative Manager, Customer Insights to lead a team dedicated to understanding and responding to our customers' needs.
This role will involve managing a diverse research program, drawing upon both qualitative and quantitative data to generate actionable insights for key stakeholders.As the Manager, Customer Insights you will foster a culture of curiosity and drive evidence-based decision-making, ensuring that our strategies are aligned with the voice of the customer in a fast-paced, agile environment.About the TeamYou will be part of the Performance, Risk & Strategy Division, specifically within the Performance Insights & Analytics branch, located in Geelong.
This team plays a critical role in overseeing the delivery of high-quality insights through effective research, analysis and collaboration with stakeholders across the organisation.With a focus on innovation and customer engagement, we strive to transform data into impactful strategies that enhance our service delivery.What we're looking forResearch & Analytical ExpertiseYou will possess strong capabilities in both quantitative and qualitative research methodologies.
Your ability to interpret complex data sets and translate findings into clear, actionable recommendations will be essential.
You will lead initiatives such as statistical analysis, data mining, and co-design approaches to ensure that our strategies are data-driven and customer-focused.Leadership & Team DevelopmentAs a leader, you will inspire and mentor a team of talented professionals, enabling them to reach their full potential.
Your experience in coaching high-performing teams and facilitating the development of internal capabilities will help foster a collaborative and results-oriented environment.
You will demonstrate a commitment to continuous improvement, guiding your team through the agile execution of multiple research projects.Stakeholder Engagement & CommunicationExcellent communication skills are vital for this role, as you will engage with various internal and external stakeholders to align research objectives with business priorities.
Your ability to influence decision-making through compelling presentations and reports will significantly impact the organisation's strategic direction.
You will also stay informed on industry trends and best practices, ensuring that the TAC remains at the forefront of customer engagement.Why you'll love it hereThere's more to work than a competitive salary and amazing employee benefits.
As our newest Manager, Customer Insights, you'll also:Be rewarded for great workWe value our people, offering a corporate incentive, salary packaging and a reward and recognition program.Grow and go placesWe're invested in your progress.
When you work for one of Victoria's largest and leading workplaces, you'll receive extensive internal opportunities for development and access to the LinkedIn Learning Digital Hub.Be supported at every stepBe a part of an inclusive, diverse team that thrives on support and collaboration.
With flexible working arrangements to set you up for success.Ready to put care in action?
We'd like to hear from you.Click apply to submit your Cover Letter and Resume.
If successful, you'll progress to an interview.
All applicants will be advised of the outcome of their application.For more information, read the attached Position Description or contact Sophie Menner – Shared Services Specialist via for a confidential discussion.
Applications for this role will be accepted up until 11:55pm on Tuesday 29th October 2024.If we can do anything to help make applying for this role easier, please let our People, Culture & Engagement Team know at .
If over the phone is better for you, our number is 5225 7500.A safe place to workWe're committed to the health, safety and wellbeing of employees.
This extends to inclusion, diversity and accessibility in our employment practices, and encourage Aboriginal and Torres Strait Islander people, people with disability, men, women and gender diverse people, culturally diverse, and LGBTIQA+ people to apply for roles.Child SafetyAt the TAC we are committed to the safety of children and young people.
For more information regarding our commitment to child safety, please visit our website.Advertised: 15 Oct 2024 AUS Eastern Daylight TimeApplications close: 29 Oct 2024 AUS Eastern Daylight Time#J-18808-Ljbffr
-
Manager Customer Insights
vor 4 Wochen
Geelong, Österreich Tideri Jobbörse VollzeitApply now Job no: 926495Work type: Full-timeLocation: GeelongManager, Customer Insights Full time, fixed term role (parental leave replacement) until 1st August 2025 Geelong office location, with flexible hybrid working (3 day office attendance) Offering a competitive base salary of $150,000 plus super and benefits Care in Action With a career at the TAC,...
-
Manager Customer Insights
vor 4 Wochen
Geelong, Österreich Travel Leaders Group, Llc VollzeitApply nowJob no: 926495 Work type: Full-time Location: Geelong Manager, Customer Insights Full time, fixed term role (parental leave replacement) until 1st August 2025Geelong office location, with flexible hybrid working (3 day office attendance)Offering a competitive base salary of $150,000 plus super and benefitsCare in Action With a career at the TAC,...
-
Manager Customer Insights
vor 4 Wochen
Geelong, Österreich Tideri Jobbörse VollzeitOther (Consulting & Strategy)Government - State (Government & Defence) Full time, fixed term role (parental leave replacement) until 1st August 2025 Geelong office location, with flexible hybrid working (3 day office attendance) Offering a competitive base salary of $150,000 plus super and benefits Care in Action With a career at the TAC, you'll be helping...
-
Manager, Brand
vor 4 Wochen
Geelong, Österreich City of Greater Geelong VollzeitManager, Brand & Insights Job no: 499290 Work type: SPL Contract Classification: SPL Categories: Management, Marketing & Communication About the role The Manager, Brand & Insights will lead and manage the City of Greater Geelong's brand revitalisation during a period of transformative change. This role is crucial in ensuring that the City's corporate...
-
Manager, Brand
vor 4 Wochen
Geelong, Österreich Tideri Jobbörse VollzeitManager, Brand & Insights Job no: 499290Work type: SPL ContractClassification: SPLCategories: Management, Marketing & CommunicationAbout the roleThe Manager, Brand & Insights will lead and manage the City of Greater Geelong's brand revitalisation during a period of transformative change.This role is crucial in ensuring that the City's corporate reputation is...
-
Manager, Brand
vor 4 Wochen
Geelong, Österreich City of Greater Geelong VollzeitManager, Brand & InsightsJob no: 499290 Work type: SPL Contract Classification: SPL Categories: Management, Marketing & CommunicationAbout the role The Manager, Brand & Insights will lead and manage the City of Greater Geelong's brand revitalisation during a period of transformative change. This role is crucial in ensuring that the City's corporate...
-
Manager, Brand
vor 4 Wochen
Geelong, Österreich City Of Greater Geelong VollzeitManager, Brand & InsightsJob no: 499290 Work type: SPL Contract Classification: SPL Categories: Management, Marketing & Communication About the role The Manager, Brand & Insights will lead and manage the City of Greater Geelong's brand revitalisation during a period of transformative change.This role is crucial in ensuring that the City's corporate...
-
Senior Insights Analyst
vor 2 Wochen
Geelong, Österreich Tideri Jobbörse VollzeitAnalysis & Reporting (Manufacturing, Transport & Logistics)Government - State (Government & Defence) Full time V/Line's purpose is to connect Victorians through safe, reliable, and accessible transport.We believe in giving all Victorians opportunities through travel and transport - connecting them to jobs, education, family and friends, services, tourism and...
-
Assistant Customer Strategy
Vor 4 Tagen
Geelong, Österreich Tideri Jobbörse VollzeitAbout The Role... Identify customer & shopper insights.Translate insights into business building opportunities within specific customers/channels.Build account/channel specific Customer marketing plans to deliver category/brand objectives in conjunction with Brand Marketing Plan (IBMP) and Customer Business Plan (CBP).Work with Account managers to ensure...
-
Customer Service Team Manager
vor 2 Wochen
Geelong, Österreich Tideri Jobbörse VollzeitOur overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online.Whatever our customers want, we will find the means to deliver it.With your help, Amazon associates will deliver world class service to our customers.Amazon Customer Service is looking to hire a Customer Service Team Manager who has...
-
Customer Marketing Lead
vor 1 Woche
Geelong, Österreich Tideri Jobbörse VollzeitLocation: Chadstone, Victoria, AU About us At Officeworks we make bigger things happen.Our customers, our team, and our community are our heart and soul.And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.Fast paced.Innovative.Inspiring.With close to 10000 team members and a national...
-
Customer Marketing Lead
vor 1 Woche
Geelong, Österreich Officeworks Ltd VollzeitLocation: Chadstone, Victoria, AUAbout usAt Officeworks we make bigger things happen.Our customers, our team, and our community are our heart and soul.And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.Fast paced.Innovative.Inspiring.With close to 10000 team members and a national...
-
Customer Service Manager
vor 4 Wochen
Geelong, Österreich Tideri Jobbörse VollzeitJob no: 942438Work type: Permanent / Full timeLocation: Melbourne CityJoin the Myer Melbourne leadership team as the Customer Service Manager, leading Service & Selling teams to success by delivering superior customer service and making profitable sales.About The Role: Manage the daily activities of your team and business to drive financial performance...
-
Roving Customer Support Manager
vor 3 Wochen
Geelong, Österreich Opal Healthcare VollzeitMonday, 19 August 2024Roving Leadership Customer Support role where you will play a pivotal role in supporting occupancy and customer satisfaction within the care communities across Victoria.At Opal HealthCare, we know that companies don't succeed, people do. Opal Healthcare is Australia's largest residential aged care provider, with 132 Care Communities and...
-
Roving Customer Support Manager
vor 3 Wochen
Geelong, Österreich Tideri Jobbörse VollzeitMonday, 19 August 2024 Roving Leadership Customer Support role where you will play a pivotal role in supporting occupancy and customer satisfaction within the care communities across Victoria.At Opal HealthCare, we know that companies don't succeed, people do.Opal Healthcare is Australia's largest residential aged care provider, with 132 Care Communities and...
-
Marketing Manager
vor 1 Monat
Geelong, Österreich Tideri Jobbörse VollzeitThe CompanyMiller Leith has partnered with Pure Dairy, a global leader in dairy trading and manufacturing, specialising in the sourcing, marketing, and distribution of premium dairy products.Serving food manufacturers and foodservice providers, with brands like The Burger Cheese, Simply Vegan, and Universal.Pure Dairy was founded in 2011 and has four...
-
Customer Service Consultant
vor 1 Monat
Geelong, Österreich Aidacare Pty VollzeitRetail Assistants (Retail & Consumer Products)Contract/TempAre you a people-oriented, problem-solving wizard who thrives on providing exceptional service to customers? Do you have a knack for communication and a passion for making people's lives better? If so, we have the perfect opportunity for you!At Aidacare, we are dedicated to delivering top-notch...
-
Customer Service Consultant
vor 1 Monat
Geelong, Österreich Aidacare VollzeitAre you a people-oriented, problem-solving wizard who thrives on providing exceptional service to customers?Do you have a knack for communication and a passion for making people's lives better?If so, we have the perfect opportunity for you!At Aidacare, we are dedicated to delivering top-notch products and services to our valued customers.As a leading player...
-
Customer Service Consultant
vor 1 Monat
Geelong, Österreich Aidacare Pty VollzeitRetail Assistants (Retail & Consumer Products) Contract/Temp Are you a people-oriented, problem-solving wizard who thrives on providing exceptional service to customers?Do you have a knack for communication and a passion for making people's lives better?If so, we have the perfect opportunity for you!At Aidacare, we are dedicated to delivering top-notch...
-
Customer Delivery Operations Manager
vor 1 Monat
Geelong, Österreich Tideri Jobbörse VollzeitAt Cars24 we don't just accept difference we celebrate it and support it for the benefit of our employees and customers!CARS24 is a global used vehicle e-commerce platform with over US$1 billion in sales.The company originates in India, where it is the largest player in used vehicles, 10 X the size of the next competitor.Cars24 have raised over US$400m in...
