Support Coordinator
vor 2 Monaten
At Sonder, we help organisations improve the health, safety and wellbeing of their people, empowering them to be at their best. Our mobile app provides immediate, 24/7 support to our members from a team of safety, medical, and mental health professionals - plus onsite help for time-sensitive scenarios. Accredited by the Australian Council on Healthcare Standards (ACHS), our platform gives our customers the insights they need to act on tomorrow's wellbeing challenges today. Founded in 2017, Sonder has rapidly expanded with operations in Australia, New Zealand, and the UK. After a highly successful Series B capital raise in August 2022, we are scaling globally to make a positive impact on our customers and their people. Our approach is both technology-driven and human centred aiming to transform workplace wellbeing with accessible, preventive care. 900,000+ eligible members across multiple countries 200 + team members, as well as an on-the-ground responder network Partnerships with major corporations, education providers, and government agencies Join Sonder's mission to deliver timely and effective global support, and contribute to empowering people to be at their best. About the role Reporting to the Wellbeing Team Lead, you will act as the first point of contact for members who need help. You'll be supporting our members with issues relating to mental health, wellbeing and physical safety. You will communicate with our members via instant message and phone using the bespoke systems our in-house engineers have built.Supported by the right training, you will confidently handle critical situations. You will use your judgment along with the support of your Supervisor to provide the right support to our Members.We provide 24/7 support, so we need you to be happy joining our rotating roster. Shifts are projected well in advance to allow personal planning, balance, and flexibility. What you'll be doing Coordinate a wide variety of emergency and non-emergency requests under the guidance of our Shift Supervisor Work with our team of Nurses and Psychologists to accurately pass on case notes for cases that require escalation You may occasionally liaise with external stakeholders to ensure the best outcome for the member Provide input into operational processes and functionality. Office-based role. Who are we looking for? The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.What you bring to the team: Experience working in a complex high-pressure environment, operations or inbound call centre Superior English communication skills - fluency in other languages such as Spanish, Hindi, Mandarin, Thai, or Vietnamese, is helpful but not required. Experience in working in culturally and linguistically diverse communities, complex or crisis environments (Desirable) Experience managing multiple tasks. Strong problem-solving skills. Care Specialists are scheduled to work a rotating 24/7 roster. Shifts are 8.5 hours, below are some examples of what a shift time could look like: Morning: 06:00 - 14:30 Day: 10:00 - 18:30 Afternoon: 14:00 - 22:30 Evening: 16:00 - 00:30 Overnight: 22:00 - 06:30 Why join Sonder? You will work with a collaborative, vibrant and passionate team of experienced professionals, inside and outside of the Member Support Team and as we continue to grow, there will be plenty of development opportunities. Modern office facilities Learning fund - annual contribution + 2 days of study leave to support your personal development Paid parental leave with an attractive return to work policy (e.g. Return to work at 80% for the first 3 months at full pay) Induction and onboarding designed to make you succeed in your new role Salary packaging and novated leasing Wellbeing support to invest in your own wellbeing Free coffee Tuesdays and catered lunch on Thursdays Team social fund to connect with your team, plus company-wide social events Dog-friendly office Volunteer leave - 2 days per year to participate in meaningful causes and contribute back to the community Check out our life page for more info. Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC. #LI-Onsite
#J-18808-Ljbffr
-
Grants Coordinator
vor 2 Monaten
Sydney, Österreich Ozharvest Food Rescue Coordinator Sa VollzeitDescriptionAbout OzHarvest:OzHarvest is a leading food rescue organisation on a mission to 'Nourish our Country' by stopping good food from going to waste and delivering it to charities that help feed people in need. Through our education programs and our advocacy work, we hope to inspire others to change their behaviour and help reach the national target of...
-
Level 2 Or Level 3 Support Coordinator
vor 19 Minuten
Sydney, Österreich Connected Support Coordination VollzeitCompany Description:Connected Support Coordination is a registered provider of quality support coordination services.We work with people on the NDIS who are living in the Northern Sydney area.Role Description:A Support Coordinator and/or Specialist Support Coordinator who has a strong background in support coordination, with a sound knowledge of the...
-
Patient Support Program Coordinator
vor 3 Wochen
Sydney, Österreich This Is An It Support Group VollzeitAre you passionate about supporting patients? Do you have experience in the pharmaceutical industry? Join us as a Patient Support Program Coordinator for a 12-month contract, and make a difference in patients' lives. Read more and apply today for a life-changing career.About the department You will be part of the Novo Nordisk Oceania (Australia and New...
-
Support Coordinator
Vor 2 Tagen
Sydney, Österreich Auscare Support VollzeitAdd expected salary to your profile for insights.Auscare Support provides Support Coordination, Plan Management, Plan Maximiser, and Support Staff services to NDIS participants across Australia!We are actively recruiting Support Coordinators in the following area:Western Sydney - NSWWhy Auscare Support? Excellent remuneration and benefits, including a...
-
Purchasing Coordinator
vor 1 Monat
Sydney, Österreich Austcorp Executive Recruitment Pty Ltd VollzeitAre you an experienced Purchasing Coordinator / Sales Support looking to join a dynamic and forward-thinking team? Our reputable company, a leader in the industry, is seeking a dedicated professional to manage and streamline their procurement processes.Key Responsibilities:Oversee and manage the purchasing process, ensuring timely and cost-effective...
-
Ndis Specialist Support Coordinator
vor 2 Wochen
Sydney, Österreich Newcastle Social Workers VollzeitAre You An NDIS Specialist Support Coordinator Who Is Feeling Burnt Out? Do you find yourself frustrated by endless KPIs, an overwhelming caseload, and rigid work hours?Are you feeling stretched too thin to give your participants the quality support they deserve? At Newcastle Social Workers, we understand the pressures that come with traditional roles—and...
-
Support Coordinator
vor 3 Monaten
Sydney, Österreich 1300Helpers VollzeitSydney, Australia | Posted on 01/09/2024 We specialise in providing professional in-home care services for participants under the National Disability Insurance Scheme (NDIS) and My Aged Care. Through level 2 and 3 support coordination, we assist individuals in achieving their identified plan goals and help them gain access to the needed programs and...
-
Supporter Relations Coordinator
Vor 2 Tagen
Sydney, Österreich Heart Foundation Group VollzeitFull-time, permanent opportunity, with hybrid working arrangements Integral role within a friendly and supportive team, with a focus on data and donation processingGenerous Salary Packaging, increasing your take home payWe're pumped to receive your application! About us For over 60 years, the Heart Foundation has been the trusted peak body working to...
-
Operations Support Coordinator
vor 3 Wochen
Sydney, Österreich Epay, A Euronet Worldwide Company VollzeitOffice based, the Retail Operations Support Coordinator is responsible for all epay retail assets and POS/integrated solution management, as well as the software deployment and monitoring of all associated systems at a local level.In addition, this role is primarily responsible for the oversight of all retail transactional outcomes and monitoring and...
-
Ndis Support Coordinator
Vor 2 Tagen
Sydney, Österreich Uniting VollzeitAbout the Opportunity This is a part-time permanent Support coordinator role working 15.20 hours per week (Tuesday and Thursday 9am to 5pm).Flexibility to work from home (WFH) once a week Work from our Oatlands office and as required from our Leichhardt and Campbelltown sites to the client's place (travel reimbursed) SCHADS 4.1 $43.08 per hour plus salary...
-
Ndis Support Coordinator
vor 3 Wochen
Sydney, Österreich Value Care Limited. VollzeitValue Care Limited is a leading NDIS provider of high-quality healthcare services, dedicated to delivering exceptional care and support to our clients.Our mission is to enhance the well-being and quality of life for individuals through compassionate, personalised care.With a commitment to excellence, we strive to create a supportive and collaborative work...
-
Ndis Support Coordinator
vor 3 Wochen
Sydney, Österreich Value Care Limited. VollzeitThe NDIS Support Coordinator plays a crucial role in assisting participants of the National Disability Insurance Scheme (NDIS) to navigate their NDIS plans, access appropriate services, and achieve their goals. The role involves providing support, guidance, and advocacy to NDIS participants, ensuring they receive the necessary assistance and resources to...
-
Gse Support Coordinator
vor 3 Monaten
Sydney, Österreich Dnata Travel Group VollzeitABOUT THE ROLE We are seeking a dedicated and skilled GSE Support Coordinator to join our dynamic team. This role is crucial in ensuring that dnata effectively manages ground service equipment (GSE), acting as a key liaison between operations, maintenance providers, vendors and other stakeholders.The GSE Support Coordinator will support all functions related...
-
Gse Support Coordinator
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitABOUT THE ROLE We are seeking a dedicated and skilled GSE Support Coordinator to join our dynamic team.This role is crucial in ensuring that dnata effectively manages ground service equipment (GSE), acting as a key liaison between operations, maintenance providers, vendors and other stakeholders.The GSE Support Coordinator will support all functions related...
-
Gse Support Coordinator
vor 3 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitABOUT THE ROLE We are seeking a dedicated and skilled GSE Support Coordinator to join our dynamic team.This role is crucial in ensuring that dnata effectively manages ground service equipment (GSE), acting as a key liaison between operations, maintenance providers, vendors and other stakeholders.The GSE Support Coordinator will support all functions related...
-
Clearcompany | Support Coordinator
Vor 2 Tagen
Sydney, Österreich Tideri Jobbörse VollzeitAuscare Support provides Support Coordination, Plan Management, Plan Maximiser, and Support Staff services to NDIS participants across Australia!We are actively recruiting Support Coordinators in the following area:Western Sydney - NSW Why Auscare Support?We do the heavy lifting, we provide the scaffolding, the coaching, the systems and the NDIS...
-
Retail Operations Support Coordinator
vor 4 Wochen
Sydney, Österreich Epay VollzeitOffice based, the Retail Operations Support Coordinator is responsible for all epay retail assets and POS/integrated solution management, as well as the software deployment and monitoring of all associated systems at a local level.In addition, this role is primarily responsible for the oversight of all retail transactional outcomes and the monitoring and...
-
Learning Support Coordinator
vor 2 Monaten
Sydney, Österreich Malek Fahd Islamic School VollzeitMalek Fahd Islamic School – Beaumont Hills NSWWe have one position available at each campus (Greenacre Primary, Greenacre Secondary, Beaumont Hills and Hoxton Park) for this new role, which is in addition to the Learning Support Teacher role.The position offers a leadership allowance and will commence in 2025. About the School:Malek Fahd Islamic School Ltd...
-
Learning Support Coordinator
vor 2 Monaten
Sydney, Österreich Malek Fahd Islamic School VollzeitMalek Fahd Islamic School – Beaumont Hills NSWWe have one position available at each campus (Greenacre Primary, Greenacre Secondary, Beaumont Hills and Hoxton Park) for this new role, which is in addition to the Learning Support Teacher role.The position offers a leadership allowance and will commence in 2025.About the School:Malek Fahd Islamic School Ltd...
-
Ndis Support Coordinator
vor 3 Wochen
Sydney, Österreich Advanced Personnel Management VollzeitIf you have empathy and a passion for helping people living with disabilities, this role is perfect for you!Join our Support Coordination team to make a positive change to participants' lives and grow your career with:Ongoing training and professional development opportunitiesUnparalleled career growth opportunities at MyIntegra, our parent company APM, or...
