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Housing Quality And Compliance Lead
vor 2 Monaten
At Vinnies, we are what we do.
We believe in making a difference.
We are one of Queensland's most-loved charitable organisations and are committed to leading with our values and mission at heart.
We work together to build a legacy that we can be proud of, supporting those in need within our communities.
Our companions are why our journey started, striving to shape a more just and compassionate society.
Our employees, members and volunteers are the reason our journey continues, and why we will succeed.
What we can offer you Work with a purpose – not your average organisation and not your average roleCompetitive hourly rate and excellent employment benefits under our Employee AgreementSalary packaging arrangements – helping you save on taxAccess to our Employee Assistance Program – our employees are our most valuable assetA welcoming and inclusive environment where you'll always feel part of a teamJob DescriptionThe Role
As the Housing Quality & Compliance Lead, you will play a pivotal role in ensuring organisational policies and procedures align with best practices, legislative requirements, and funding body program specifications.
Your responsibilities will encompass maintaining compliance with relevant acts, overseeing regulatory adherence, and actively contributing to program portfolio enhancement.
Additionally, you will lead and support a team of housing professionals, driving positive change and fostering a culture of operational excellence.
Key Responsibilities: Quality Assurance and Compliance:
Maintain expert knowledge of relevant legislation, including the Residential Tenancies and Rooming Accommodation Act (2008) and Housing Act 2003.
Oversee organizational compliance under the National Regulatory System for Community Housing.Service:
Support operational alignment with St Vincent de Paul Society Queensland Housing's strategy.
Provide guidance to Housing staff for proactive identification and response to changing tenant needs.
Maintain strong relationships with internal and external stakeholders.Leadership:
Create a dynamic culture of success, teamwork, and positive relationships.
Lead and communicate change effectively within the organization.
Supervise and support administration & operations employees, ensuring fulfilment of position requirements.Recording and Reporting:
Undertake reporting to meet organizational and funding body requirements within specified timeframes.
Monitor and report on key performance requirements, such as tenant rent arrears, property inspections, and budget adherence.
Notify the line manager of critical incidents or matters that may affect the organization's reputation.This is a [Housing Quality and Compliance Lead – Permanent - Full Time] position (38 hours per week) role based in South Brisbane.
Desired Skills and ExperienceTo be successful in the role, you will meet the following criteria:
• Relevant qualification and/or minimum 5 years demonstrated experience in the delivery of community housing programs, human services, property and tenancy management services, or a related discipline or similar position.
• Comprehensive understanding of housing services, including tenancy management, regulatory and compliance requirements, and program delivery, is necessary.
Familiarity with relevant legislation, funding requirements, and best practices in the social services sector is critical.
• Demonstrated experience in the design and application of practice frameworks and guidelines to support positive outcomes for a diverse range of people including people who are highly vulnerable, have comorbidities, complex behaviours and/or barriers to sustaining housing.
• Strong leadership and management skills to create a positive and productive work culture, lead change initiatives, and foster collaboration among team members.
• Excellent communication, critical thinking, emotional intelligence, with strong analytical and problem-solving skills to assess complex situations, identify opportunities for operational improvement, and develop innovative solutions.
• Project management skills to plan, execute, and evaluate initiatives within established timelines and budget constraints.
• Understanding of and commitment to the philosophy of the St Vincent de Paul Society Queensland and an ability to work in accordance with policies and procedures to promote the values and mission of the Society.
Ready to apply?
We can't wait to hear from you.
You can submit your application via SEEK or directly on our careers page
Having the right people in our team is important to us.
Before joining our team, we'll undertake pre-employment checks including references, a police check, and proof of qualifications/licences.
We are committed to meaningful equity and diversity in our workforce.
Applications from Aboriginal and Torres Strait Islander peoples is strongly encouraged.
To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand.
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