Superannuation Specialist
vor 1 Monat
Job Category: Banking and Financial Services, Insurance & Superannuation
At CSC, we know that it takes all of us working together, united as one, to guide our customers towards their retirement dreams.
We're proud to wear the government crest, and proud to serve those who serve our country.
Every day, CSC makes a real difference by guiding our customers to make the right choices, and to feel confident about their financial wellbeing.
Through rich customer insights and world-leading investment strategies, we're always growing and improving.
That means creating an environment where each and every one of us has the opportunity to strive together for excellence.
The drive to make a difference. Job DescriptionThe Team The Financial Planning team is responsible for the provision of tailored advice solutions for our CSC members.
We collaborate closely within the team, sharing best practices and improving member experiences, enabling members to make better-informed decisions.
We help them understand complex Superannuation strategies, and our fee for service Financial Planners provide comprehensive financial strategies and personal advice.
Our aim is to provide the most appropriate service to our members to help them succeed on their financial journey.
Your new role We are seeking Superannuation Specialists who are self-motivated, team orientated and have a customer-centric way of doing business.
As a primary point of contact for customers, you will identify their needs and book appropriate appointments including guided general advice, CSC financial Advice, Education Seminars or one on one consults.
The purpose of the role is to engage and educate customers through guided general financial advice via phone or online platforms such as MS Teams.
This will enable our customers to better understand their superannuation needs, build confidence in CSC's schemes to ensure they are retirement ready.
During each session, you will communicate financial concepts in simple and easy to understand language and assist customers with using CSC's online capabilities, retirement projection tools and other calculators and explaining how they may benefit from them.
Your participation in continuous improvement initiatives will be used to enhance the way we communicate and provide key information to our customers to ensure their 'best financial interests' are able to be met.
We are open to candidates across Australia with a suitable home office.
You must be able to travel to Canberra twice per year when required and also be able to assist at seminars in your region (maximum 1 per month).
Travel expenses paid for both. Desired Skills and ExperienceWhat you'll need to excel Current and up to date RG146 (Superannuation) qualification with relevant hours1-3 years' experience in face to face customer service or contact centre in a superannuation/financial services environmentSelf-motivated and passionate about providing a great customer experienceAbility to communicate accurately and tailor a message to a broad range of individualsAchieve team and individual SLA's to deliver timely service to customersDemonstrated ability to solve problems and interpret data in different situationsExcellent interpersonal and relationship building skills with a results orientated approach to workAbility to use multiple systems and technologies at onceWhat you'll get in return Flexibility with working remotely (ideal locations are Canberra, Sydney and Melbourne)Join a supportive team culture, led by managers who genuinely care about the teamTraining delivered by various teams to ensure you will have the tools and knowledge required for successBenefit from CSC's commitment to excellence through the core competency framework which underpins all people processes to foster empowerment, continuous development, recognition, and a collaborative culture, ensuring you have the tools and support necessary to thrive and excel in your role.To apply for this opportunity please include a brief cover letter outlining your suitable skills and interest in the position and your current resume.
For questions or more information about this opportunity please reach out to Applications close: Friday 15 November, 5:00 pm Please note: Agency submissions will not be considered for this position More about CSC:
Visit our careers page to discover more about CSC, our core competencies and employee benefits: Members/About-CSC/Careers
#J-18808-Ljbffr
-
Superannuation Specialist
vor 1 Monat
Melbourne, Österreich Commonwealth Superannuation Corporation (Csc) VollzeitIntroductionAt CSC, we know that it takes all of us working together, united as one, to guide our customers towards their retirement dreams.We're proud to wear the government crest, and proud to serve those who serve our country.Every day, CSC makes a real difference by guiding our customers to make the right choices, and to feel confident about their...
-
Complaints Specialist, Superannuation
vor 1 Monat
Melbourne, Österreich The Vanguard Group VollzeitComplaints Specialist, Superannuation About Vanguard Vanguard Australia has been helping investors achieve their long-term financial goals for over 20 years.Serving institutional and individual clients, and financial advisers, we offer investment solutions that are low-cost, diversified and robust through time. With more than AUD $7 trillion in assets under...
-
Complaints Specialist, Superannuation
vor 4 Wochen
Melbourne, Österreich The Vanguard Group VollzeitAbout Vanguard Vanguard Australia has been helping investors achieve their long-term financial goals for over 20 years.Serving institutional and individual clients, and financial advisers, we offer investment solutions that are low-cost, diversified and robust through time.With more than AUD $7 trillion in assets under management Vanguard is one of the...
-
Complaints Specialist, Superannuation
vor 1 Monat
Melbourne, Österreich Vanguard VollzeitAbout Vanguard Vanguard Australia has been helping investors achieve their long-term financial goals for over 20 years.Serving institutional and individual clients, and financial advisers, we offer investment solutions that are low-cost, diversified and robust through time. With more than AUD $7 trillion in assets under management, Vanguard is one of the...
-
Complaints Specialist, Superannuation
vor 4 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitAbout Vanguard Vanguard Australia has been helping investors achieve their long-term financial goals for over 20 years.Serving institutional and individual clients, and financial advisers, we offer investment solutions that are low-cost, diversified and robust through time.With more than AUD $7 trillion in assets under management Vanguard is one of the...
-
Melbourne, Österreich Efinancialcareers Ltd. VollzeitAbout VanguardVanguard Australia has been helping investors achieve their long-term financial goals for over 20 years. Serving institutional and individual clients, and financial advisers, we offer investment solutions that are low-cost, diversified and robust through time.With more than AUD $7 trillion in assets under management Vanguard is one of the...
-
Melbourne, Österreich Tideri Jobbörse VollzeitAbout VanguardVanguard Australia has been helping investors achieve their long-term financial goals for over 20 years.Serving institutional and individual clients, and financial advisers, we offer investment solutions that are low-cost, diversified and robust through time.With more than AUD $7 trillion in assets under management Vanguard is one of the...
-
Melbourne, Österreich Efinancialcareers Ltd. VollzeitAbout VanguardVanguard Australia has been helping investors achieve their long-term financial goals for over 20 years. Serving institutional and individual clients, and financial advisers, we offer investment solutions that are low-cost, diversified and robust through time.With more than AUD $7 trillion in assets under management Vanguard is one of the...
-
Melbourne, Österreich Efinancialcareers Ltd. VollzeitAbout VanguardVanguard Australia has been helping investors achieve their long-term financial goals for over 20 years.Serving institutional and individual clients, and financial advisers, we offer investment solutions that are low-cost, diversified and robust through time.With more than AUD $7 trillion in assets under management Vanguard is one of the...
-
Superannuation Administrator
vor 3 Wochen
Melbourne, Österreich Grow, Inc. VollzeitSuperannuation Administrator (Insurance)Full-timeWhether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge. GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably...
-
Superannuation Administrator
vor 3 Wochen
Melbourne, Österreich Grow, Inc. VollzeitSuperannuation Administrator (Insurance)Full-timeWhether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably...
-
Superannuation Administrator
vor 3 Wochen
Melbourne, Österreich Airtree Ventures Pty VollzeitCompany DescriptionWhether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge. GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about. We're solving...
-
Superannuation Administrator
vor 3 Wochen
Melbourne, Österreich Airtree Ventures Pty VollzeitCompany DescriptionWhether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge. GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about. We're solving...
-
Superannuation Administrator
vor 2 Wochen
Melbourne, Österreich Airtree Ventures Pty VollzeitCompany Description Whether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.We're solving...
-
Superannuation Administrator
vor 2 Wochen
Melbourne, Österreich Airtree Ventures Pty VollzeitCompany Description Whether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.We're solving...
-
Grow Inc. | Superannuation Administrator
vor 2 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitSuperannuation Administrator (Insurance) Full-time Whether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably...
-
Grow, Inc. | Superannuation Administrator
vor 2 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitSuperannuation Administrator (Insurance) Full-time Whether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably...
-
Data Integrity Officer
vor 1 Monat
Melbourne, Österreich Airtree Ventures Pty VollzeitCompany Description Whether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you! So, who is GROW Inc? Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.We're...
-
Airtree Ventures Pty | Superannuation Administrator
vor 2 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitCompany Description Whether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.We're solving...
-
Insurance Operations Specialist
vor 1 Monat
Melbourne, Österreich Hesta Super Fund VollzeitSuperannuation (Insurance & Superannuation) Full timeBe inspired every day - let your work make a difference #Superwithimpact More than one million Australians trust HESTA with their money.HESTA is a top-performing industry super fund working for real-world impact.We use our expertise and influence to deliver strong long-term returns while accelerating our...
