Field Service Operations Manager
vor 1 Woche
We are seeking a dynamic and customer-focused individual to join our Equipment team as a Field Service Operations Manager in this newly created role.
In this position, you will oversee the consistent and high-quality service delivery across Toro Australia's equipment service business, while also supporting our dealer network in their pursuit of service excellence.
You will be responsible for ensuring adherence to company policies and guidelines, maintaining a strong emphasis on performance targets and divisional objectives, and driving customer satisfaction for Toro Equipment Owners.
Success in this role will require collaboration across departments, a commitment to high standards of customer service, and a dedication to continuous improvement.
What will you do? Consistent delivery of service across all company owned service facilities in conjunction with the regional manager. Evaluation and support of Toro Australia's dealer network service delivery standards. Management and development of Service operating systems, as well as development and implementation of safety procedures in conjunction with Toro Australia WH&S representative. Maintenance of Product Service maintenance documentation in conjunction with Technical Service teams and Service Managers. Roll out of correct warranty process in line with direction from warranty teams and company policy and guidelines. Ensuring all documentation is maintained current (i.e.
Job cards & invoicing, product history files, TSOS when implemented, OH&S documentation, site information manual, PDI forms, etc.
). Coordination of national supplier agreements for service related consumable items and maintenance requirements. Benchmarked service standards for all levels of service response.
Field Service teams, workshop repairs, advisors and managers. Establishing and maintaining relevant processes to distribute and maintain service related information, in keeping with the various product models in the state the service center is situated (e.g.
Service bulletins, Parts & Operators manuals, Service manuals, Fit-up charts, S.R.T.
manuals, Product history files, etc). Oversight of service related financial planning and cost management in conjunction with the service manager. What do you need? Proven experience in maintaining and repairing a range of turf equipment, recycling machinery, or construction equipment, including tractors, lawn mowers, garden tractors, line trimmers, and golf course machinery. Background in the turf industry, turf technician roles, or a similar field. Experience in developing and implementing Standard Operating Procedures (SOPs). Strong interpersonal and communication skills, with a demonstrated ability to build and maintain effective business relationships with both internal and external stakeholders. Exceptional organizational and time management skills. Proficiency in computer operations and keyboarding. Solid understanding of service standards and Key Performance Indicators (KPIs). Valid Australian driver's license. Willingness to travel interstate. Potential for international travel with a valid passport or the ability to obtain one as required. Located at Braeside, VIC.
Who are we? Toro is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, underground utility construction, rental and specialty construction, and irrigation solutions.
You'll enjoy a workplace founded on ideals.
Where people and performance are valued equally.
Where ethics are a way of life.
Where relationships thrive on trust and respect.
To apply Please note that we commence shortlisting candidates as soon as possible and as such early submission of your application is encouraged to ensure you don't miss out on this great opportunity.
Should you wish to join a market leading company with strong People Values and believe you have the necessary skills to succeed please apply to the Human Resources department via our careers page toro.com.au / jobs-at-toro.
Only shortlisted candidates will be contacted.
#J-18808-Ljbffr
-
Field Operations Manager
vor 1 Monat
Melbourne, Österreich Creative Activation VollzeitCGL – Retail Services is the retail marketing division of the Clemenger Group.With our two market-leading brands, Creative Activation and Clemenger Field Marketing, we offer unparalleled sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping, and auditing.Clemenger Group is an endorsed Work180...
-
Field Operations Manager
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitCGL – Retail Servicesis the retail marketing division of theClemenger Group .With our two market-leading brands,Creative ActivationandClemenger Field Marketing , we offer unparalleled sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping, and auditing.Clemenger Groupis an endorsedWork180employer of...
-
Field Service Operations Manager
vor 2 Monaten
Melbourne, Österreich Toro VollzeitWe are seeking a dynamic and customer-focused individual to join our Equipment team as a Field Service Operations Manager in this newly created role.In this position, you will oversee the consistent and high-quality service delivery across Toro Australia's equipment service business, while also supporting our dealer network in their pursuit of service...
-
Field Service Operations Manager
Vor 7 Tagen
Melbourne, Österreich Boss Plow VollzeitWe are seeking a dynamic and customer-focused individual to join our Equipment team as a Field Service Operations Manager in this newly created role.In this position, you will oversee the consistent and high-quality service delivery across Toro Australia's equipment service business, while also supporting our dealer network in their pursuit of service...
-
Field Service Manager
vor 1 Monat
Melbourne, Österreich Club Assist Pty VollzeitWe're looking for a Field Service Manager to create value for Club Assist by leading the Roadside Responder network in our Roadside Operations team in Sydney.Bring energy, care and excellence to our Roadside Operations As our Field Services Manager, you'll play a critical role in leading, coaching, developing, and training the Team Coaches and Roadside...
-
Field Parts Operations Manager
vor 2 Monaten
Melbourne, Österreich Brandt Tractor VollzeitARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER? As a business we are in an exciting growth phase, thus we are looking for a Field Parts Operations Manager to join our team to support our Eastern Victorian branches from Sunshine to Maffra.If you have prior experience as a Parts Manager or Parts & Service Customer Support Manager and want to take that next...
-
Service Operations Manager
vor 2 Monaten
Melbourne, Österreich Jemena VollzeitService Operations Manager - Service DeliveryJemena is an Australian energy company that owns and operates more than $12.4 billion worth of gas and electricity transportation assets across Australia, supplying millions of households and businesses with these essential services every day. We pride ourselves on our innovative approach, technical expertise, and...
-
Field Parts Operations Manager
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER?As a business we are in an exciting growth phase, thus we are looking for aField Parts Operations Managerto join our team to support our Eastern Victorian branches from Sunshine to Maffra.If you have prior experience as a Parts Manager or Parts & Service Customer Support Manager and want to take that next...
-
Field Parts Operations Manager
vor 1 Monat
Melbourne, Österreich Brandt Tractor VollzeitARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER?As a business we are in an exciting growth phase, thus we are looking for a Field Parts Operations Manager to join our team to support our Eastern Victorian branches from Sunshine to Maffra. If you have prior experience as a Parts Manager or Parts & Service Customer Support Manager and want to take that next...
-
Field Parts Operations Manager
vor 1 Monat
Melbourne, Österreich Https:Www.Energyjobline.ComSitemap.Xml VollzeitARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER?As a business, we are in an exciting growth phase, thus we are looking for a Field Parts Operations Manager to join our team to support our Eastern Victorian branches from Sunshine to Maffra.If you have prior experience as a Parts Manager or Parts & Service Customer Support Manager and want to take that next...
-
Field Parts Operations Manager
vor 1 Monat
Melbourne, Österreich Https:Www.Energyjobline.ComSitemap.Xml VollzeitARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER?As a business, we are in an exciting growth phase, thus we are looking for aField Parts Operations Managerto join our team to support our Eastern Victorian branches from Sunshine to Maffra.If you have prior experience as a Parts Manager or Parts & Service Customer Support Manager and want to take that next...
-
Operations Manager Real Estate
Vor 5 Tagen
Melbourne, Österreich Ubertas Operations VollzeitMelbourne's Number 1 Real Estate Agent is searching for an Operations Manager.TWIG Real Estate are looking for a confident, energetic, passionate individual who thrives on working in the most dynamic of real estate environments.You will be teaming with one of Melbourne's most reputed sales agents and dedicated property management team in our fast-paced,...
-
Service Operations Manager
vor 4 Wochen
Melbourne, Österreich Kone México VollzeitService Operations Manager Location: Mascot Time Type: Full time Posted: 2 Days Ago Job Requisition ID: R0642801 Great benefits and remuneration - Base + car allowance + 12.5% superannuation Join a first-class leadership team who put their people first Global exposure with career development opportunities At KONE, you'll find innovation that goes somewhere....
-
Service Operations Manager
vor 2 Monaten
Melbourne, Österreich Jemena Group VollzeitJemena is an Australian energy company who own and operate more than $12.4 Billion worth of gas and electricity transportation assets across Australia supplying millions of households and businesses with these essential services every day. We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and...
-
External Operations
vor 4 Wochen
Melbourne, Österreich Sa Power Networks VollzeitSA Power Networks has an exciting opportunity for an External Operations & Services Manager to join the Program Delivery team on a permanent basis. Who we are SA Power Networks delivers energy solutions to empower South Australia today and in the future.We are always seeking to build a more sustainable, efficient, and innovative business that creates real...
-
Field Service Associate Manager
vor 4 Wochen
Melbourne, Österreich Stryker VollzeitWork Flexibility: Hybrid or Onsite At Stryker, we are one of the world's leading medical technology companies, driven to make healthcare better together with our customers. Our innovative products and services in Medical and Surgical, Neurotechnology, Orthopaedics, and Spine are designed to improve patient and healthcare outcomes. The Role: We're seeking an...
-
Field Service Manager Sa/Wa
vor 4 Wochen
Melbourne, Österreich Ab Electrolux VollzeitAt the Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet.We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.Come join us as you are.We believe diverse perspectives make us stronger and...
-
Technical Team Manager, Service Operations
Vor 7 Tagen
Melbourne, Österreich Tesla VollzeitTechnical Team Manager, Service OperationsWe are seeking a highly skilled and motivated individual for the position of Technical Team Manager within our vehicle service organization, specializing in repair and technical support, including collision repair and parts.In this multifaceted role, you will oversee a team of field technical specialists across our...
-
Metro Field Service Manager Clayton, Vic
vor 4 Wochen
Melbourne, Österreich William Adams VollzeitOpportunity to join a well-known and successful market leaderGenerous salary package + company vehicle + excellent rewards & benefitsTake on this exciting leadership opportunity and become our next Metro Field Service Manager.With close to 100 years as a Caterpillar Dealer, William Adams has proudly made its mark.Our Cat Rental business began in Victoria and...
-
Mortgage Occupancy Field Inspector
vor 1 Monat
Melbourne, Österreich Gis Field Services, Inc VollzeitGIS Field Services, Inc. has been in the mortgage field inspection industry for over 20 years and is based out of Dallas, TX.We are looking to hire Mortgage Occupancy Field Inspectors to perform residential property inspections on behalf of mortgage lenders.Our independent contractors enjoy a flexible schedule while earning weekly pay.Please visit our...
