Senior Research Analyst
vor 1 Monat
This is an exciting role within the product team, focused on serving clients to whom we deliver business focused insights.
You will be instrumental in the production and delivery of insights to these clients, liaising with clients on their needs, overseeing question drafting and analysis and delivering client presentations.
You will work closely with more junior members of the team helping them to improve their analytical capability and the actionability of their work.
Key Responsibilities Advancing the depth and actionability of insights provided to clients, ensuring on time delivery that exceeds expectations
Maintaining deep understanding of the client's strategic priorities and how these can be addressed via our research
Overseeing and providing feedback on output produced by more junior members of the team inclusive of drafted survey questions, analysis and client presentations
Identifying and implementing innovative research approaches and methodologies
Conducting training on Q, analysis techniques
Ensure the smooth running of business focused programs in Australia and New Zealand ensuring fieldwork is completed without delay and final data received is of expected quality
Being a key point of contact for clients where they have questions on what we have delivered or could deliver
Contributing to the identification of opportunities to improve the way clients are serviced and to enhance client value
Virtual/in-person delivery of selected client presentations
Supporting Client Success in attending client calls to take client briefs / writing analysis plans
Producing marketing / sales collateral
Minimum Requirements Minimum of 3-5 years experience in a research agency environment or research role
Experience working with banks / financial services providers
Experience in delivering presentations to clients or a desire to do so
Experience of using data/research software such as SPSS and Q
Experience of using data and research to deliver customer insights
Experience managing primary research from the design stage through delivery
Experience working with external panel suppliers
An ability to focus on client service above all else
A desire to work on your own in a fast-moving environment, with an entrepreneurial focus
The ability to work and communicate effectively
Excellent organisational skills
The ability to challenge the status quo and think outside the box.
Benefits Salary: Competitive
Great opportunity to work with a global team
25 days annual leave + public holidays + birthday leave
Flexible working arrangements
Regular employee awards
Monthly social events
Defined training pathways for career progression
A non-hierarchical open team environment with ready access to senior staff
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