State Government Of Victoria, Australia | Complex Needs Coordinator
Vor 3 Tagen
Job type: Full time / Fixed term until: 30-JUN-2025
Organisation: Department of Families, Fairness and Housing
Occupation: Community Services
Reference: VG/DFFH/COPL/670485
The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.
Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth.
The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.
We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.
We are committed to developing and supporting a workforce that is well equipped and highly motivated.
All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.
If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad.
THE ROLE
The Complex Needs Coordinator provides consultation and coordination services for clients with complex support needs and is a single point of contact for service providers, clinicians or people seeking general information about complex needs service responses/interventions.
Complex needs service responses/interventions include Multiple and Complex Needs Initiative (MACNI), the Support for High Risk Tenancies (SfHRT) program and broader complex needs responses.
The position will:
Provide consultation and coordination services and facilitate service planning for clients with complex support needs, including MACNI and SfHRT clients.
Facilitate relationships between departmental program areas and external services, as well as provide capacity building regarding support provision for clients with complex needs.
Partner with service providers to develop integrated responses and promote practice excellence.
Identify systems gaps, risk factors and training opportunities that will improve service systems for clients with complex needs.
Support the Area Client Support and Housing unit and represent the program in various environments.
ACCOUNTABILITIES INCLUDE
Provide or contribute to authoritative and expert advice and recommendations with a specific program or area-based focus, consistent with organisational goals and values.
In collaboration with the relevant Manager, manage the allocation of resources within and the outputs required of the work area to achieve service delivery goals and expectations.
Interpret and apply business plans and policies in own area of responsibility and provide advice to others on design and implementation issues.
COVID-19 VACCINATION
The department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current ATAGI (Australian Technical Advisory Group on Immunisation) advice , given their individual circumstances.
As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.
HOW TO APPLY
All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange portal.
Applicants are encouraged to apply online.
Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
Please apply to submit your interest in this position.
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