Team Leader Customer Service
vor 1 Monat
This job offer is not available in your country.
Are you ready to lead a dynamic team and enhance customer experiences for the Whyalla community?Do you have a passion for delivering high-quality customer service?
We want to hear from youPermanent role with an RDO per month and a great working environment on offer.Find out why you should unearth your next step in Whyalla while exploring the wild side of the Eyre Peninsula.
About the role : The Team Leader Customer Service is responsible for ensuring the delivery of optimum customer service to the Whyalla community, internal customers, and visitors.
The Team Leader supervises, trains, mentors, and assists members of the customer service team in providing high-standard customer service.
About you : We are looking for an individual who has the following : Previous supervisory experience in a customer service environmentExcellent verbal and written communication and problem-solving skillsSelf-motivated with the ability to work independently with limited supervisionExperience in delivering a high standard of customer service within a team environmentDemonstrated office administration experienceProficient in using the Microsoft Office SuiteAbout the Whyalla City Council : As a multifunctional regional Council, in addition to the usual Council services, we manage Childcare services, Airport, Cemetery, Crematorium, and recreational facilities including Visitor Information Services.
We are a progressive Council, committed to the pursuit of excellence and are always looking for opportunities to improve the quality of life for our community, now and into the future.
We stand by and embrace our core values when delivering each and every one of our services : We Care, We Work Together, We are Committed, and We Own It.
About the benefits : Competitive salary + 11.5% Superannuation with the ability to salary sacrificeCompany laptop suppliedA 38 hour a week role with flexible working hours so that you can shape your work-life balanceRostered day off per monthOpportunities for career growth and professional developmentEmployee Assistance Program and wellbeing supportGrace days and wellbeing leave provisionsFurther information : For more information in relation to position responsibilities refer to the following : Customer Service Team Leader Position Description.
Enquiries can be directed to Joanne Peden, Customer Experience Coordinator on 8640 3444.
The remuneration for this role is in accordance with the South Australian Municipal Salaried Officers' Award and Council's current Enterprise Agreement, commencing at Level 3 - $81,851.
So be sure to unearth your next step right here in Whyalla we're waiting for you
Apply : Your application will include a cover letter expanding on your suitability for this role, addressing the position criteria outlined in the Position Description in no more than three pages.Applications must also include your current resume and be submitted via the recruitment portal on Council's website.
Applications submitted on any other platform will not be accepted.Please note that the application process will need to be completed in one session.
Applications close at 9.00 am Monday 25 November 2024.
Late applications will not be accepted.
All applications will be acknowledged, and all applicants will be notified of their progress in the recruitment process.
The Whyalla City Council is committed to creating a diverse environment and is proud to be an equal opportunity employer, with a smoke, drug, and alcohol-free work environment.
All qualified applicants will receive equal consideration for employment.
We encourage people of Aboriginal and Torres Strait Islander backgrounds and people with disabilities to apply.
#J-18808-Ljbffr
-
Customer Service Team Leader
vor 1 Monat
Melbourne, Österreich Charterhouse Recruitment (Australia) Vollzeit2-month Customer Service Team Leader opportunity to work for a large council in the north-west suburbs.Previous Team Leader experience within a Contact Centre essential.Represent a Local Government authority providing excellent service to members of the community.2-month temporary opportunity | Full time hours.The Customer Service Team Leader will play a key...
-
Team Leader
Vor 2 Tagen
Melbourne, Österreich Buscojobs VollzeitThis is an exciting opportunity for an experienced team leader to take on a role in Legal Aid Queensland's Information and Advice Services (IAS).As a Team Leader in a high volume, inbound contact centre, you will be responsible for overseeing the performance of Client Information Officers (CIOs) in your team who work both in the contact centre and Brisbane...
-
Customer Service Team Leader
vor 1 Monat
Melbourne, Österreich Buscojobs VollzeitThis job offer is not available in your country.Full time The Metcash story began from the humble origins of our first family-owned corner store in 1927.For almost 100 years since then, we've been backing independents and strengthening the communities we operate in.Today, Metcash (ASX : MTS) is Australia and New Zealand's leading independent retail partner...
-
Customer Service Team Coordinator
vor 1 Monat
Melbourne, Österreich Charterhouse Recruitment (Australia) Vollzeit2-month Customer Service Team Leader opportunity to work for a large council in the northern west suburbs.Previous Team Leader experience within a Contact Centre essentialRepresent a Local Government authority providing excellent service to members of the community2-month temporary opportunity | Full time hoursThe Customer Service Team Leader will play a key...
-
Team Lead
vor 1 Monat
Melbourne, Österreich Wex VollzeitAbout the Role We're seeking a dynamic Team Leader to lead a multilingual team (Cantonese, Mandarin, and English) to deliver exceptional support to our customers and merchants across Guam, Saipan, Singapore, and Hong Kong.Based in Melbourne, you will oversee daily operations, ensuring service excellence putting the customer at the center of everything we do....
-
Customer Solutions Team Leader
Vor 2 Tagen
Melbourne, Österreich Buscojobs VollzeitCompany : Ampol People leadership role making an impactful difference and powering excellent customer serviceWork with a passionate, collaborative and diverse teamAbout Ampol : Ampol has been proudly fuelling Australia since 1900, from humble beginnings, through 120 years of growth and change.We are the operational heart of the business, responsible for the...
-
Customer Service Lead
vor 1 Tag
Melbourne, Österreich Bhumi Pty Ltd VollzeitAbout The CompanyHi, we're Bhumi!And together we're here to revolutionise the textile industry by filling homes with beautiful, sustainable and affordable Bedding, Bath, Basics and Sleepwear.With our laser focus on sustainable fabrics, marketing and customer-centricity, we want you to jump on board as we accelerate towards becoming Australia's leading...
-
Payroll Team Leader
vor 1 Woche
Melbourne, Österreich Team Global Express VollzeitLocation: Head Office - Melbourne, VICTerm: 18-Months Fixed-Term ContractThe Payroll Team Leader is accountable for assisting the National Payroll Manager in all aspects of the national payroll function, leading a team of up to nine to deliver a high-quality payroll service that ensures accuracy, compliance, and timeliness for over 8,000 employees. This...
-
Payroll Team Leader
Vor 7 Tagen
Melbourne, Österreich Team Global Express VollzeitLocation: Head Office - Melbourne, VICTerm: 18-Months Fixed-Term ContractThe Payroll Team Leader is accountable for assisting the National Payroll Manager in all aspects of the national payroll function, leading a team of up to nine to deliver a high-quality payroll service that ensures accuracy, compliance, and timeliness for over 8,000 employees.This...
-
Customer Service Lead
vor 4 Wochen
Melbourne, Österreich Matrix Education VollzeitMatrix Education, NSW's leader in tuition for year 3 to 12 students, is coming to Melbourne in January 2025 !Our first stop is Box Hill, and we are now hiring our founding administrative team, starting with a full time Customer Service Lead .As a Customer Service Lead, you will start as the first point of contact for all Melbourne Matrix parents and...
-
Customer Support Team Lead
vor 2 Wochen
Melbourne, Österreich Solera VollzeitTechnical Support Lead (P3 or P4), Melbourne, AustraliaWho We AreSolera is a global leader in risk and asset management data and software solutions, empowering companies across the automotive and insurance ecosystem with trusted solutions that adhere to the highest standards of data privacy, security, and integrity to support connectivity across the vehicle...
-
Customer Support Team Lead
vor 2 Wochen
Melbourne, Österreich Solera VollzeitTechnical Support Lead (P3 or P4), Melbourne, Australia Who We Are Solera is a global leader in risk and asset management data and software solutions, empowering companies across the automotive and insurance ecosystem with trusted solutions that adhere to the highest standards of data privacy, security, and integrity to support connectivity across the...
-
Customer Support Team Lead
Vor 3 Tagen
Melbourne, Österreich Buscojobs VollzeitJoin our dynamic team and play a crucial role in showcasing and supporting our cutting-edge technology.Be part of a high-performing team at the forefront of technological innovation.How you'll contribute Emesent is seeking an experienced Customer Support Team Lead to oversee our customer support operations guiding a high performing team dedicated to...
-
Customer Service Lead
vor 3 Monaten
Melbourne, Österreich Matrix Education VollzeitMatrix Education, NSW's leader in tuition for year 3 to 12 students, is coming to Melbourne in January 2025!Our first stop is Box Hill, and we are now hiring our founding administrative team, starting with a full time Customer Service Lead (Mandarin speaker).As a Customer Service Lead, you will start as the first point of contact for all Melbourne Matrix...
-
Scis Customer Service And Sales Team Leader
vor 2 Wochen
Melbourne, Österreich Education Services Australia Limited VollzeitSCIS Customer Service and Sales Team LeaderSupervisors/Team Leaders (Call Centre & Customer Service)Education Services Australia (ESA) is a ministerial not-for-profit company committed to making a positive difference in the lives and learning of Australian students.ESA delivers products and services for clients including the Australian government, State and...
-
Customer Success Team Lead
Vor 3 Tagen
Melbourne, Österreich Buscojobs VollzeitDescriptionYour New Chapter Are you passionate about delivering exceptional customer experiences?Do you want to lead a team that shapes the future of pet care?Best for Pet, Australia's leading pet health and wellness membership program and a proud part of VetPartners, is experiencing rapid growth.We're excited to offer an opportunity for a Customer Success...
-
Melbourne, Österreich Buscojobs VollzeitAbout Our Client Our client is a prominent player in the business services sector, boasting a substantial workforce.Operating at a global scale, this company has a strong presence in Heidelberg and is recognised for its commitment to excellence and its innovative approach to delivering solutions.Job Description Lead and manage a customer service team of 8 to...
-
Customer Support Team Lead
vor 1 Monat
Melbourne, Österreich Xplor VollzeitJob Description About the opportunity Join our Global Operations Team as a Customer Support Team Lead in Melbourne to make a real impact every day.We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers' experiences.Reporting to the Senior...
-
Customer Support Team Lead
vor 1 Monat
Melbourne, Österreich Xplor VollzeitCompany Description At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love.With Xplor...
-
Customer Support Team Lead
vor 1 Monat
Melbourne, Österreich Xplor VollzeitCompany DescriptionAt Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor...
