Capgemini | Braze Developer | Sydney

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Capgemini.
Get the future you want.

Let's talk about the teamOur Digital Experience Platform (DXP) team partners with businesses to help them adapt and respond effectively to the challenges of a constantly changing world, this is done by delivering digital and marketing transformation solutions that help our clients create personalised experiences for every single customer.
From leveraging data for insights and audiences, to content management, and delivering those experiences across every touchpoint.

Within our DXP team we are continually driving customer value, by leveraging the power of the customer experience digital platforms such as Adobe Experience Cloud Platform and Optimizely Digital Experience Platform.
Our focus areas are: Multi Cloud, Enterprise Integration and Deployment and Digital Agility.

About the Role:We're currently looking for a Braze Developer to join our rapidly expanding DXP practice.

Key dimensions of the role include:
Design, develop, and implement innovative mobile marketing campaigns using Braze Collaborate with cross-functional teams, including marketing, product, and engineering, to understand business objectives and translate them into effective Braze strategies Configure and optimize Braze campaigns to maximize user engagement and conversion rates Develop custom integrations between Braze and other systems, such as CRM, analytics, and data warehouses Troubleshoot and resolve technical issues related to Braze campaigns and integrations Analyze campaign performance metrics and provide insights to optimize future campaigns Design and deliver a program of communications including Marketing, Service and Compliance campaigns using MarTech platforms such as HCL Unica Ensure efficient and effective customer contact through campaign execution, including channel specific rules, key customer segmentation and standard inclusion and exclusion requirements Build data flows for single communications or orchestration of customer journeys Work closely with the Marketing and Execution Channel Teams to deliver end-to-end customer communications Be a key member of the Campaign Analytics team, supporting each other with peer reviews and knowledge sharing Use SQL coding to Query databases Understand the legal, regulatory and policy requirements for usage of customer data, including customer opt-outs, consents & preferences, and privacy considerations
What we're looking for in you:
Experience with Braze Experience with other marketing automation platforms (e.g., Marketo, HubSpot) Knowledge of mobile app development (iOS and Android) Experience with data visualization tools (e.g., Tableau, Power BI) Experience in executing Marketing and Compliance Campaigns Ability to effectively manage and communicate to all stakeholders (technical and non-technical) Some knowledge of tools and techniques for analysis, data manipulation and presentation (e.g.
SQL, Excel) Some understanding of Data warehousing or databases (e.g.
Teradata, Oracle) Analytical and inquisitive mindset to continuously uncover campaign optimization opportunities Strong ability to translate data insights into practical business recommendations Problem-solving capabilities.

About CapgeminiAt Capgemini, we are more than just a business, we are a diverse global collective of strategic and technological experts who are passionate about finding ways technology can help our clients, our people and our communities get the future they want.

Our people are the key to making this vision a reality, which is why we have been recognised by the Australian Workplace Equality Index as LGTBQ+ 'Employer of the Year' and 'Inclusion of Trans and Gender Diverse Employees' for the past two years.
We believe in creating a safe, flexible, and inclusive culture where everyone can bring their authentic selves to work, contributing to our inclusive culture and truly belong, and our staff-led community groups are a testament to this commitment.
We are committed to being active allies for everyone.

We believe by combining the power of the latest technology with our human energy, we can drive sustainable thinking into our operations and the work we do with clients.
Its why we are committing to becoming a carbon neutral business by 2025 and net zero by 2030.

Empower yourself with the knowledge and skills you need to succeed with our access to premier learning platforms, sought-after certifications and boundless development opportunities.
You'll be encouraged to gain at least 40 hours of training each year.

For over 50 years our values and ethics have been at heart of our identity.
From our approach to ethics to the way we interact with one another, honesty, boldness, trust, freedom, team spirit, modesty, and fun guide and inspire all we do and have led to us being recognised as one of the World's Most Ethical Companies by the Ethisphere Institute 10 years in a row.

Our Commitment to Diversity & InclusionDon't meet every single requirement for this role?
Studies have shown women and people from diverse minority backgrounds are less likely to apply to jobs unless they meet every single requirement.
At Capgemini, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly, we encourage you to apply and tell us what you can bring to the role.

We understand for some people, a standard hiring processes can come with challenges.
If you are living with a disability, are gender diverse or neurodivergent and we can provide support with access requirements or by making an adjustment to our hiring process, please contact us at
Information Security and ComplianceCapgemini Australia has developed and manages, process orientated Management Systems compliant to the requirements of ISO9001, ISO27001 and ISO14001.
We are committed to delivering secure solutions and services through state-of-the-art processes and continual improvement frameworks in line with industry best practices as well as contractual, statutory, and regulatory requirements.

We are a 2023 Circle Back Initiative Employer and commit to responding to every applicant.

Please note unsolicited resumes from employment agencies or other third parties will not be considered.

When you join Capgemini, you don't just start a new job.
You become part of something bigger.

Learn about how the recruitment process works – how to apply, where to follow your application, and next steps.

To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.

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