Senior Administrator
vor 2 Wochen
Overview The Senior Administrator provides expert processing of administration work across a range of functions.
The Senior Administrator will resolve complex issues beyond the skills, knowledge or authority of other team members.
The Senior Administrator is also a reference point for other staff members for any escalated service issues.
A customer centric focus will be required to achieve premium customer service through accurate and timely quality review of work items.
This role is also responsible for the training and coaching of other team members for the development of their skills, and acting as a role model for team members
There will also be a requirement to provide processing assistance to the operational areas as required.
Key Accountabilities and main responsibilities Strategic Focus
Provide superior service to Funds, members and other stakeholders meeting service and quality standards Undertake authorising and quality assurance (QA) of all work completed by the team to monitor quality and identify training needs to improve quality/efficiencies to the Team Leader Act on all work-related matters with minimal escalation to your Team Leader/Manager Complete assigned administration tasks within agreed service standards and quality measures including but not limited to processing, authorising and follow ups Ensure commitment to Link Core Values Operational Management
Provide superior service to all stakeholders by ensuring service level agreements and quality standards are met. Participate and complete pre and post system testing of enhancements on an as needed basis Proactively address system issues, making recommendations and participating in projects across the team Assist the Team Leader in rostering of staff to ensure adequate coverage for daily/weekly operations Allocation of work to ensure effective operation of the team Maintenance of end to end processing and ensuring the updating of procedures to reflect changes Training of new staff members using the training and coaching tools through Link People Leadership
Provide technical and fund knowledge to the team to ensure team goals are achieved and service standard requirements met.
Keep abreast of all changes to Fund business rules and legislative changes. Be a role model for staff in respect to management style and leadership Staff development -provide proactive coaching, mentoring and performance improvement for team members Develop and maintain effective working relationship with key fund team staff and other relevant internal company contacts Maintain open and regular communication with key business stake holders Governance & Risk
Comply with legislative (e.g.
AML, SIS) and license (e.g.
AFSL, RSE) obligations, including the maintenance of up-to-date self-development of required skills and scheme/fund knowledge Action any formal complaint requests for information within 24 hours of receipt Assist the Team Leader with Fund and Link auditing requirements The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.
Experience & Personal Attributes
RG146 (Superannuation) completed, or attainment within the next 12 months Excellent investigative and problem-solving skills A flexible and adaptable approach Demonstrated experience in a fast-paced customer service environment Strong customer service attitude Be a creative thinker and have good problem-solving skills. Experience in the financial services industry Demonstrated ability to manage and implement change Self-motivated, results driven, and customer focused. Proven ability to set goals and achieve them Professional presentation Excellent personal and client relationship skills Strong planning and organisational skills MUFG Pension & Market Services is a global, digitally enabled business connecting millions of people with their assets – safely, securely and responsibly.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients.
We support clients across all superannuation fund sectors including government, industry, retail and corporate.
By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market.
The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.
MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively.
We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported.
We know that diversity drives better client outcomes, continuous improvement, and growth.
Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services.
Successful applicants will be required to complete background screening prior to commencement of employment.
#J-18808-Ljbffr
-
Senior Contract Administrator
vor 2 Wochen
Perth, Österreich CGC Recruitment VollzeitSummary CGC Recruitment are working in collaboration with a leading Builder Developer, who are currently delivering a high profile student accommodation project in Perth, valued in excess of $100m.The project is currently at early works stage, with senior management in place, plus a SM, Junior CA and PM lined up for the project, they are now seeking an...
-
Senior Contract Administrator
vor 1 Woche
Perth, Österreich CGC Recruitment VollzeitSummary CGC Recruitment are working in collaboration with a leading Builder Developer, who are currently delivering a high profile student accommodation project in Perth, valued in excess of $100m.The project is currently at early works stage, with senior management in place, plus a SM, Junior CA and PM lined up for the project.They are now seeking an...
-
Senior Contract Administrator
vor 3 Wochen
Perth, Österreich CGC Recruitment VollzeitSenior Contract Administrator Job details Posted 16 October 2024 Salary$180-200K TRP LocationPerth Job type Sectors CGC Cover Reference3841477 Job description SummaryCGC Recruitment are working in collaboration with a leading Builder Developer, who are currently delivering a high profile student accommodation project in Perth, valued in excess of $100m.The...
-
Senior Contract Administrator
vor 1 Tag
Perth, Österreich Mills Recruitment VollzeitContracts Administration (Administration & Office Support) Contract/Temp Mills Recruitment is currently seeking a skilled and professional Senior Contract Administrator to join our client's team in Perth on a six-month contract basis.This role is ideal for an adept Contract Administrator eager to manage high-stakes projects across Australia's diverse...
-
Senior Contracts Administrator
Vor 3 Tagen
Perth, Österreich Mills Recruitment VollzeitMills Recruitment is currently seeking a skilled and professional Senior Contracts Administrator to join our client's team in Perth on a six-month contract basis.This role is ideal for an adept Contracts Administrator eager to manage high-stakes projects across Australia's diverse industries.About Our Client: Our client is a leader in delivering...
-
Senior Administrator
vor 3 Wochen
Perth, Österreich Tideri Jobbörse VollzeitPPS is seeking an experienced administrator with a passion for business growth and operational success.About the Role PPS is seeking a Senior Administrator to oversee a wide range of administrative tasks.In this key role, you will play a vital part in ensuring smooth business operations and supporting the growth of the company.Your contributions will be...
-
Senior Administrator
Vor 3 Tagen
Perth, Österreich Oasis@Newman VollzeitJob Title: Senior AdministratorCompany: Oasis@NewmanOasis@Newman is the largest privately owned accommodation facility in the Pilbara with over 800 rooms, restaurant, bar, pool and gym.We have a large client base, the majority of which are ASX listed Tier 1 mining companies, and several long-term contracts with these companies.We are currently looking for a...
-
Contract Administrator
vor 1 Woche
Perth, Österreich Tideri Jobbörse VollzeitContract Administrator / Senior Contract Administrator Become part of the dynamic team at Deep Yellow Limited, an ASX-listed leader in resource development.We are on a mission to become the foremost reliable, long-term uranium supplier in the booming clean energy market.Join us and play a crucial role in the global drive to decarbonise and provide...
-
Senior Production And Services Administrator
vor 4 Wochen
Perth, Österreich Workforce Australia For Individuals VollzeitSenior Production and Services Administrator Location:Perth, WA, AU About Us H-E Parts is a leading independent supplier of parts, remanufactured components, and equipment to the global mining, quarrying, heavy construction, and energy sectors throughout Australia, Asia, Africa and the Middle East.Our divisions offer solutions in support of mobile surface...
-
Senior Contract Administrator
vor 2 Wochen
Perth, Österreich CGC Recruitment VollzeitSummaryCGC Recruitment are working in collaboration with a leading Builder Developer, who are currently delivering a high profile student accommodation project in Perth, valued in excess of $100m.The project is currently at early works stage, with senior management in place, plus a SM, Junior CA and PM lined up for the project. They are now seeking an...
-
Contract Administrator
vor 2 Wochen
Perth, Österreich Deep Yellow Limited VollzeitContract Administrator / Senior Contract AdministratorBecome part of the dynamic team at Deep Yellow Limited, an ASX-listed leader in resource development. We are on a mission to become the foremost reliable, long-term uranium supplier in the booming clean energy market. Join us and play a crucial role in the global drive to decarbonise and provide...
-
Senior Contracts Administrator
vor 2 Wochen
Perth, Österreich Monadelphous VollzeitDue to Monadelphous' continued growth, our Engineering Construction division is extremely busy with current and upcoming projects arising across a diverse range of sectors including Iron-Ore, Lithium, Rare Earth, and Gold. We are seeking a highly skilled Senior Contracts Administrator to join our team and contribute to the success of these exciting resources...
-
Senior Contracts Administrator
vor 3 Wochen
Perth, Österreich Ausenco VollzeitJob Description - Senior Contracts Administrator (AUS0009L6)Senior Contracts Administrator - (AUS0009L6)Ausenco is a dynamic and rapidly expanding company renowned for its innovative approach to complex projects in challenging environments.We are committed to redefining possibilities through our comprehensive suite consulting, project delivery, asset...
-
Senior Contracts Administrator
vor 3 Wochen
Perth, Österreich Ausenco VollzeitJob Description - Senior Contracts Administrator (AUS0009L6)Senior Contracts Administrator - (AUS0009L6)Ausenco is a dynamic and rapidly expanding company renowned for its innovative approach to complex projects in challenging environments. We are committed to redefining possibilities through our comprehensive suite consulting, project delivery, asset...
-
Contract Administrator
vor 3 Wochen
Perth, Österreich Stellar Recruitment VollzeitContracts Administration (Administration & Office Support)Full timeCIRCA $170K Total Package (Base + Super)About the CompanyThis diversified national construction company delivers a wide range of infrastructure projects across industry sectors including transport, industrial, telecommunications, and defence.They are financially stable with a high-quality...
-
Contract Administrator
vor 2 Wochen
Perth, Österreich Deep Yellow Limited VollzeitContract Administrator / Senior Contract AdministratorBecome part of the dynamic team at Deep Yellow Limited, an ASX-listed leader in resource development.We are on a mission to become the foremost reliable, long-term uranium supplier in the booming clean energy market.Join us and play a crucial role in the global drive to decarbonise and provide sustainable...
-
Senior Contracts Administrator
vor 3 Wochen
Perth, Österreich Monadelphous VollzeitDue to Monadelphous' continued growth, our Engineering Construction division is extremely busy with current and upcoming projects arising across a diverse range of sectors including Iron-Ore, Lithium, Rare Earth, and Gold.We are seeking a highly skilled Senior Contracts Administrator to join our team and contribute to the success of these exciting resources...
-
Senior Administrator
vor 4 Wochen
Perth, Österreich Geoscience Ireland VollzeitGreat vacancy Senior Administrator - Perth hiring nowJob Details: Senior Administrator - PerthFull details of the job.Job Title: Senior Administrator - PerthVacancy No: VN3358Employment Type: PermanentContract Type: Full-TimeAbout the business and the roleSLR Consulting Australia Pty Ltd (SLR) is an employee-controlled international environmental consultancy...
-
Senior Contracts Administrator
vor 3 Wochen
Perth, Österreich Ausenco VollzeitJob Description - Senior Contracts Administrator (AUS0009L6)Senior Contracts Administrator - (AUS0009L6)Ausenco is a dynamic and rapidly expanding company renowned for its innovative approach to complex projects in challenging environments.We are committed to redefining possibilities through our comprehensive suite consulting, project delivery, asset...
-
Senior Contracts Administrator
vor 3 Wochen
Perth, Österreich Tideri Jobbörse VollzeitJob Description - Senior Contracts Administrator (AUS0009 L6) Senior Contracts Administrator - (AUS0009 L6) Ausenco is a dynamic and rapidly expanding company renowned for its innovative approach to complex projects in challenging environments.We are committed to redefining possibilities through our comprehensive suite consulting, project delivery, asset...
