Receptionist

Vor 2 Tagen

Brisbane, Österreich Sime Darby Motors Vollzeit

Part of the Sime Darby Motors Group, Volvo Car Brisbane North is more than just a showroom - it encompasses all that is Volvo under one roof. As a Receptionist for Volvo Car Brisbane North, you will be responsible for but not limited to: Ensuring all customers walk in and remote are attended to with an efficient, professional and courteous greeting on their contact with the DealershipTo assist and provide support in ensuring customer requests for Service and Sales are attended to efficientlyEnsure the Switchboard is covered at all times and incoming calls are answered promptly within 3 ringsEnsure administration duties are attended to in a timely and accurate fashion across a variety of systemsAssist customers where appropriate or pass the call on to the appropriate person who can assist them.Maintain professional relationships with both internal and external stakeholdersEnsure customers are comfortable and offered refreshments where appropriate, answer basic enquiries and refer them to the appropriate personnel who can assist them.Prepare correspondence, reports and other documentation for the Dealership as requiredAssist with planning and event coordination (including weekends if required)Provide Administrative cover to other Departments as neededIdentify and allocate infringement notices and tolls to correct personnel adhering to important processing deadlinesMonitor stock levels and ensure they are kept at a reasonable levelSchedule dealership RDO's, leave and absences into Outlook/IPFX systemTo be successful in this position, you will have the following skills and experience: Experience working in a fast paced environment as a ReceptionistAbility to work well in a team environment whilst showing a superior customer focus and outgoing attitudeSound knowledge of telecommunication systems and administrative proceduresHigh level of computer skills with proficiency to navigate through Microsoft Office & Company SystemsExemplary communication and conflict resolution skills (verbal and written)Ability to multi-task, prioritise and manage time effectivelyIn return, you will enjoy a competitive remuneration package, a close knit team environment, and an opportunity to enhance your excellent customer service skills. To apply, please send your CV and Covering Letter ,by following the Apply Link featured below.

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