Business Analyst
Vor 2 Tagen
Business Analyst - South Bank, QLDJob no: 523300Brand: Product and TechnologyWork type: Full timeLocation: QueenslandCategories: Information & Technology
The Business Analyst role will be the subject matter expert as well as a trusted analyst.
You will get into the detail of how a solution meets business needs and will articulate the complex rules around it.
As a Business Analyst, you will work across challenging environments with intelligent, like-minded professionals.
This role will grow with the business as we define new service and technology offerings and better ways to serve the needs of our customers.
What you will be doing: Facilitate business requirements gathering / user story mappingAnalyse business requirements, management systems, process performance, and technical solutionsConduct gap analysis and provide recommendations to relevant stakeholdersDefining detailed product requirement documents and definitions that promote scalability, smart practices, and an intuitive platformDocumenting requirements by studying business functions, gathering information from users, and evaluating outputWorking with engineers, solution architects and test teams to develop, test and implement platform features and bug fixesIdentifying key business/system processes, business rules, functional & non-functional requirementsAssisting with the configuration and development of system enhancements and innovationWhat you will need: Minimum 3 years' experience in business analysisGDS, Travel industry, especially Airline, domain, ticketing and/or Flight Centre experienceBasic understanding of all aspects of the systems/software development lifecycleGood quality documentation skills, both technical and non-technicalSound business analysis skills, including solution definition, business process flows, impact analysis, problem resolution and reportingAttention to detail and effective organisation and time management skillsStrong business acumen and critical thinking skillsStrong knowledge of Atlassian Suite: Confluence, JIRAAdded Advantage Working with external vendors and suppliersEnd to end understanding of development processesTechnical experience - JSON, SQL, XMLWhat you will enjoy: Culture: You will be employed by a company that takes pride in their employees and offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty LtdDevelopment: Individualised Learning & Development pathway optionsExclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and moreTravel Discounts: Including family and friends, on flights, hotels, tours, cruises, travel insurance and moreFlexibility: Monday to Friday week, business hours with flexible options availableBrightness of future: Career opportunities in a network of brands and businesses across the globe - we promote from withinCorporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, plus internal 24/7 gym access and EOT facilitiesSocial: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Lisbon in 2024, Los Angeles in 2025)Sustainability: The protection of our environment is essential to the future of tourism, so as a leading travel group, we have made efforts to affect positive change to the environmentFlight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone.
We encourage you to come as you are, to foster inclusivity and collaboration.
We celebrate you
#LI-CM1
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies.
Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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