Guest Relation Supervisor
vor 1 Monat
Company Description Sofitel Al Hamra Beach Resort
Job Description To be an ambassador of the hotel, in and outside the work place.To oversee the Guest Relations operations and ensuring that the hotel standards and procedures are fully known and followed.To provide a personalized service to all the guests, fully aware and following the hotel standards and procedures.To ensure appropriate stock level for the smooth run of the Guest Relations operations and to prepare requisitions accordingly.To ensure a proper coverage and supervision of the Guest Relations sections at all times.To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service.To ensure that the privacy of the guests and the confidentiality of the information is respected.To act as a representative of the Management when dealing with guest complaints or if a member of the Lobby Hostess team is facing difficulties that she/ he cannot solve on her/ his own.To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it.To personally welcome guests and escort them to their rooms, outlets or other public areas as requested.To ensure uncompromising levels of cleanliness and maintenance through own responsibility.To use appropriate materials, equipments and supplies for the smooth run of the guest relation operations and to ask for requisitions accordingly.To use the proper telephone etiquette as per Sofitel standards.To be most of the time in the guest area and to socialize with guests, playing a Public Relations role, in order to build strong and long-term relationships.To ensure that the privacy of the guests and the confidentiality of the information is respected.To be fully aware of and to report all guest comments or complaints.To be aware of all VIPs visiting or staying in the hotel.To properly use all the equipment and PMS.To daily follow the checklists and billing procedures.To respect schedules, terms and deadlines as agreed with the Management.To daily read the logbook and to sign it and update the activity reports.To update the team with all the happenings in the hotel and with the latest administrative, organizational, operational or other changes and news.To conduct daily line up briefing with the lobby hostess team to recapitulate tasks and activity.To promote the Accor loyalty programs.To maintain an atmosphere of high morale and a happy working relationship among the team.To be entirely flexible and adapt to rotate within the different sub sections of the Front Office Department.To carry out any other reasonable duties as assigned by the Guest Relation Manager.Qualifications Knowledge of a Russian language is a must. #J-18808-Ljbffr
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Guest Relation Supervisor
vor 1 Monat
Sydney, Österreich Accor Hotels VollzeitCompany DescriptionSofitel Al Hamra Beach ResortJob DescriptionTo be an ambassador of the hotel, in and outside the work place.To oversee the Guest Relations operations and ensuring that the hotel standards and procedures are fully known and followed.To provide a personalized service to all the guests, fully aware and following the hotel standards and...
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Guest Relation Supervisor
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitCompany Description Sofitel Al Hamra Beach Resort Job Description To be an ambassador of the hotel, in and outside the work place.To oversee the Guest Relations operations and ensuring that the hotel standards and procedures are fully known and followed.To provide a personalized service to all the guests, fully aware and following the hotel standards and...
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Guest Relations Officer
vor 4 Wochen
Sydney, Österreich Marriott International VollzeitOur Guest Relations Officer takes the initiative and delivers a wide range of services to make sure that guests thoroughly enjoy their experience. Whether setting up the buffet, clearing tables, communicating with the kitchen, welcoming, interacting and serving guests, or cleaning work areas and supplies, the Guest Relations Officer makes transactions feel...
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Sydney, Österreich Cbre Group, Inc. VollzeitExcellent opportunity working with renowned, prestigious financial institution.Fast paced corporate guest services environmentSydney CBD | Land of the Gadigal peopleThe Opportunity:Manage all guest arrivals and lobby hosting for a seamless arrival experienceProvide assistance and support for Reception and Switchboard teams, including complaint handling,...
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Sydney, Österreich Cbre Group, Inc. VollzeitExcellent opportunity working with renowned, prestigious financial institution.Fast paced corporate guest services environmentSydney CBD | Land of the Gadigal people The Opportunity: Manage all guest arrivals and lobby hosting for a seamless arrival experienceProvide assistance and support for Reception and Switchboard teams, including complaint handling,...
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Sydney, Österreich Tideri Jobbörse VollzeitOur Guest Relations Officer takes the initiative and delivers a wide range of services to make sure that guests thoroughly enjoy their experience.Whether setting up the buffet, clearing tables, communicating with the kitchen, welcoming, interacting and serving guests, or cleaning work areas and supplies, the Guest Relations Officer makes transactions feel...
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Guest Relations Concierge
vor 2 Monaten
Sydney, Österreich Colliers International VollzeitEmployment Category: Fixed Term Full TimeCompany DescriptionAt Colliers Workplace Management Services (Colliers WMS), we strive to create vibrant and thriving workplace environments where every individual can be at their best. Our commitment to service excellence is unwavering as we provide our clients with a Workplace of Choice. Our collaborative culture...
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Guest Relations Concierge
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitEmployment Category: Fixed Term Full Time Company Description At Colliers Workplace Management Services (Colliers WMS), we strive to create vibrant and thriving workplace environments where every individual can be at their best.Our commitment to service excellence is unwavering as we provide our clients with a Workplace of Choice.Our collaborative culture...
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Sydney, Österreich Tideri Jobbörse VollzeitExcellent opportunity working with renowned, prestigious financial institution.Fast paced corporate guest services environment Sydney CBD | Land of the Gadigal people The Opportunity: Manage all guest arrivals and lobby hosting for a seamless arrival experience Provide assistance and support for Reception and Switchboard teams, including complaint handling,...
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Guest Relation Executive
vor 1 Monat
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Bar Supervisor
vor 2 Monaten
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Bar Supervisor
vor 2 Monaten
Sydney, Österreich Hilton Worldwide, Inc. VollzeitJob Description - Bar Supervisor (HOT0B46X)Job Number:HOT0B46XWork Locations:Hilton Sydney, 488 George Street, Sydney 2000A Bar Supervisor oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.What will I be...
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Guest Services Agent
vor 10 Stunden
Sydney, Österreich The Grace Hotel VollzeitAbout The Grace Hotel Sydney Situated in the heart of Sydney's CBD, The Grace Hotel is housed in the elegantly restored 1930 Neo Gothic Grace Building.Heritage-listed, the iconic exterior is complemented by the charming Art Deco interiors.The Role We are seeking an individual to illustrate exemplary communication skills and display a total customer service...
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Guest Service Agent
vor 1 Monat
Sydney, Österreich Accor Hotels VollzeitCompany DescriptionThe Hoxton, Downtown LA is in a neighborhood that has seen a major revival over the last few years, with some of the city's best restaurants, shops and bars opening up there and many more in the pipeline. The Hoxton, Downtown LA offers 174 rooms designed by Ennismore Design Studio, a ground floor restaurant with exciting culinary partners,...
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Guest Services Agent
Vor 2 Tagen
Sydney, Österreich The Grace Hotel VollzeitAbout The Grace Hotel SydneySituated in the heart of Sydney's CBD, The Grace Hotel is housed in the elegantly restored 1930 Neo Gothic Grace Building.Heritage-listed, the iconic exterior is complemented by the charming Art Deco interiors.The RoleWe are seeking an individual to illustrate exemplary communication skills and display a total customer service...
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Guest Service Officer
vor 2 Monaten
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Guest Experience Agent
vor 2 Wochen
Sydney, Österreich Workforce Australia For Individuals VollzeitThe Star Entertainment Group (TSEG) is a publicly listed company on the ASX.Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders.We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible,...
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Guest Service Officer
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Sydney, Österreich Tideri Jobbörse VollzeitJob Description To provide a personal service to all Club Millesime guests, fully aware and following the hotel standards and procedures.To provide uncompromising levels of cleanliness and abide by all health and safety regulations of Dubai municipality and other hotel requirements.To use appropriate materials, equipment, and supplies for the smooth run of...
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Full-Time Front Office Supervisor
vor 1 Monat
Sydney, Österreich Rydges Hotels Limited VollzeitFront Office & Guest Services (Hospitality & Tourism)Rydges World Square is currently seeking a Full-Time Front Office Supervisor to join our team. We are seeking an up and coming leader to assist the hotel's Duty Managers in running the day to day operation of the Front Desk operations. We are looking for a candidate ready to step up into a Duty Manager...
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Full-Time Front Office Supervisor
vor 1 Monat
Sydney, Österreich Rydges Hotels Limited VollzeitFront Office & Guest Services (Hospitality & Tourism)Rydges World Square is currently seeking a Full-Time Front Office Supervisor to join our team.We are seeking an up and coming leader to assist the hotel's Duty Managers in running the day to day operation of the Front Desk operations.We are looking for a candidate ready to step up into a Duty Manager role,...
