Senior Site Relibility Engineer
vor 4 Wochen
At Guidewire, we make software that offers Property and Casualty (P&C) Insurance companies the tools to take care of their customers when they need it the most.
We build the core applications that insurance companies use to sell and underwrite policies, settle claims, and bill their customers.
We also have a portfolio of innovative products serving the needs of P&C insurance companies in areas such as data management, digital online portals, and predictive analytics.
We're searching for people who are as passionate about working together to deliver quality products and support as we are.
Join us and enjoy a career where you can make an impact.
As a Site Reliability Engineer, you will be part of a team that is passionately automating everything possible to make Guidewire systems run more efficiently.
You will be ensuring the reliability of Guidewire's flagship cloud platform and InsuranceSuite products and building tooling to help ensure efficient operations and optimal availability of all SaaS multi-tenant and customer-focused systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES Collaborate with development and other SRE teams to enhance the reliability and efficiency of microservices applications.
Engage with product development (PD) teams by participating in design reviews and production readiness checks.
Work closely with cross-functional teams to ensure seamless integration of new features and services.
Analyze data from observability and monitoring tools to improve operational metrics of microservices as well as the entire platform.
Create system documentation and training materials to empower and educate our fellow team members.
Oversee and automate the team's growing presence in AWS.
Improve our incident management lifecycle to identify, mitigate, and learn from reliability risks and issues.
Education and Work Experience Bachelor's Degree in Computer Science or related field.
Software engineering and task automation skills with Bash, Python, and/or Go.
Deep background with Linux systems and engineering.
Prior experience with IaC tools like Terraform/Terragrunt.
Production-At-Scale support background in a heavily microservice-based world.
Experience working with Relational Databases such as Aurora Postgres and/or Oracle RDS.
Personal Qualities and Soft Skills Outstanding troubleshooting skills; ability to think critically and display an aptitude for problem solving.
Strong analytical mind with a penchant for process development and enhancement.
Great communication skills and ability to explain complex technical concepts to a varied audience.
Other Requirements Ability to read, write, and speak English.
Travel – Up to 25% of the job will require travel, approximately a week a month.
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.
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