Assistant Guest Service Manager
vor 10 Stunden
Company Description
"Why work for Accor?
We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo
#BELIMITLESS"
Job Description
Assist the Hospitality and Guest Services Manager with the smooth operation of the accommodation and guest service functions.Ensure that all guests receive a warm, friendly, and memorable welcome.Work closely with bookings & reservations, housekeeping, concierge, security, food & beverage, and golf operations regarding guest requirements to ensure that all guests' needs and expectations are met throughout their stay.Ensure that all guest enquiries and complaints, whether in person, on the telephone, or via email, are dealt with in a friendly and professional manner, ensuring guest satisfaction at all times.
Where appropriate ensure that comments and complaints are reported to management.Deal with guest bookings, check-in and check-out, and provide standard reports to other departments as required (i.e., arrivals/departure lists, special requests, etc.
).Keep up to date with availability, promotions, and pricing in order to provide advice to guests as necessary and maximize sales opportunities.Assist with the coordination of guest itineraries including liaising with external service providers and venues and provide guests with information on local amenities as required.Process settlement of guests' accounts and ensure that appropriate payment methods are adhered to.Promote Trump International Golf Links' facilities and conduct accommodation and facilities tours for potential guests.Ensure that the front of house and guest areas are well maintained at all times.As required, assist with the coordination and delivery of dining, events, and food & beverage service.Any other duties as directed by the Hospitality & Guest Services Manager or other member of the management team. Qualifications
Previous experience within the hotel, leisure, or hospitality industry (preferably within a luxury four-star property would be a distinct advantage).High standard of personal presentation.Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels.Ability to take initiative and a practical approach to problem-solving.Passion for delivering exceptional guest service.Courteous and pleasant attitude towards guests and colleagues.Ability to work as part of a team.Ability to work under pressure and juggle competing priorities in a busy, fast-paced, and challenging environment with minimum supervision. Additional Information
Your team and working environment:
In 1-2 sentences, introduce the team, property, or office environment in a way that reflects the culture.
Note: Customization may be included for any specific local or legislative requirements, such as work permits.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
#J-18808-Ljbffr
-
Assistant Guest Service Manager
Vor 7 Tagen
Brisbane, Österreich Accor Hotels VollzeitCompany Description"Why work for Accor?We are far more than a worldwide leader.We welcome you as you are and you can find a job and brand that matches your personality.We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
-
Guest Services Specialist
vor 2 Monaten
Brisbane, Österreich Verve Vacation Rentals VollzeitBrisbane, Australia | Posted on 24/10/2024Position Summary: The Guest Services Agent at Alloggio is a highly focused, energetic, and proactive professional dedicated to ensuring exceptional guest experiences from the confirmation of reservations through to post-departure.This role involves troubleshooting potential issues, anticipating guest needs, and...
-
Guest Service Agent
vor 3 Wochen
Brisbane, Österreich Song Properties Group VollzeitCLLIX Apartments & Hotels manages approximately 3,000 self-contained and contemporary strata-titled apartments. CLLIX currently has an extensive portfolio across Queensland, Victoria and Adelaide with more growth set to occur in 2024 and beyond.CLLIX Apartments & Hotels provides modern and contemporary self-contained apartments across Australia. Providing...
-
Assistant Restaurant Manager
vor 3 Monaten
Brisbane, Österreich Brisbane Airport Hotels Group VollzeitWe currently have the opportunity for a customer service orientated professional to join our friendly & service focused Food & Beverage team on a full time basis in the role of an Assistant Restaurant Manager. Our next Assistant Restaurant Manager will be someone that is born for the Hospitality Industry, who will go above and beyond to ensure our reputation...
-
Guest Service Team Leader
vor 2 Monaten
Brisbane, Österreich Pro-Invest Careers VollzeitAbout Sage Hotel James StreetLocated in the vibrant James Street precinct, Sage Hotel James Street combines a historic charm with modern, stylish interiors. Our 93-room hotel is nestled around the historic Queens Arms and is surrounded by designer shops, bars, and restaurants. Celebrating the spirit of the neighborhood, we offer guests a locally inspired...
-
Assistant Food
vor 14 Stunden
Brisbane, Österreich Amresorts VollzeitAn assistant food and beverage manager in a hotel supports the food and beverage manager in overseeing all dining and beverage operations.They help manage staff, maintain service standards, and ensure efficient operations in restaurants, bars, and catering services.Responsibilities: Assisting with menu planningInventory managementStaff trainingMaintaining...
-
Guest Service Agent
vor 1 Monat
Brisbane, Österreich Hilton Worldwide, Inc. VollzeitJob Description - Guest Service Agent (HOT0B6FC) Work LocationsHilton Brisbane 190 Elizabeth Street Brisbane 4000Why you'll love working for Hilton! Unbeatable Team Member Travel Program: Enjoy exclusive, highly discounted rates on hotel rooms for Team Members and your Friends and Family.Generous Discounts: Access savings of up to 25-50% on various products...
-
Guest Service Agent
vor 1 Monat
Brisbane, Österreich Hilton Worldwide, Inc. VollzeitJob Description - Guest Service Agent (HOT0B6FC) Job Number:HOT0B6FCWork LocationsHilton Brisbane 190 Elizabeth Street Brisbane 4000Why you'll love working for Hilton! Unbeatable Team Member Travel Program: Enjoy exclusive, highly discounted rates on hotel rooms for Team Members and your Friends and Family.Generous Discounts: Access savings of up to 25-50%...
-
Guest Service Agent
vor 1 Monat
Brisbane, Österreich Hilton Worldwide, Inc. VollzeitJob Description - Guest Service Agent (HOT0B6FC)Job Number:HOT0B6FCWork LocationsHilton Brisbane 190 Elizabeth Street Brisbane 4000Why you'll love working for Hilton!Unbeatable Team Member Travel Program: Enjoy exclusive, highly discounted rates on hotel rooms for Team Members and your Friends and Family.Generous Discounts: Access savings of up to 25-50% on...
-
Guest Service Agent
vor 2 Monaten
Brisbane, Österreich Accor Apartments & Realty VollzeitThe Sebel Brisbane, 96 Charlotte Street, Brisbane, Queensland, Australia Req #2518Tuesday, 27 August 2024The Sebel Brisbane is centrally located in the heart of the city, within close proximity to Queen Street Mall and local transport options. Boasting spacious studios, one and two-bedroom self-contained apartments, The Croft House Town Kitchen and Bar for...
-
Guest Service Agent
vor 1 Woche
Brisbane, Österreich Accor Apartments & Realty VollzeitMantra on Mary, 70 Mary Street, Brisbane, Queensland, Australia Req #3604Friday, 6 December 2024Mantra on Mary, is situated in the heart of Brisbane's arts and culture precinct.This hotel comprises of one bedroom apartments, an outdoor heated pool with a sun deck, BBQ area, gym, and sauna with a relaxing day spa on site.In your downtime take a short stroll...
-
Guest Service Agent
vor 1 Monat
Brisbane, Österreich Accor Apartments & Realty VollzeitMantra on Mary, 70 Mary Street, Brisbane, Queensland, Australia Req #3604Friday, 6 December 2024Mantra on Mary, is situated in the heart of Brisbane's arts and culture precinct. This hotel comprises of one bedroom apartments, an outdoor heated pool with a sun deck, BBQ area, gym, and sauna with a relaxing day spa on site. In your downtime take a short stroll...
-
Guest Service Agent
vor 2 Monaten
Brisbane, Österreich Tideri Jobbörse VollzeitFront Office & Guest Services (Hospitality & Tourism) CLLIX Apartments & Hotels manages approximately 3,000 self-contained and contemporary strata-titled apartments.CLLIX currently has an extensive portfolio across Queensland, Victoria, and Adelaide with more growth set to occur in 2024 and beyond.CLLIX Apartments & Hotels provides modern and contemporary...
-
Guest Service Agent
vor 1 Monat
Brisbane, Österreich Oaks Hotels & Resorts Limited VollzeitCompany DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Guest Service Agent
vor 2 Monaten
Brisbane, Österreich Oaks Hotels & Resorts Limited VollzeitCompany DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Assistant Manager
vor 2 Monaten
Brisbane, Österreich Endeavour Group VollzeitAssistant Manager - Atherton Hotel $74,000+ base salary + Super + Half yearly bonusMidnight closing venue, no more late night shifts.Exclusive discounts and benefits - check out our benefits at the bottom of this adJoin the team at Atherton Hotel QLD, a historic gem originally known as "The Stump"!With a rich heritage and a welcoming atmosphere, you'll be...
-
Guest Services Agent
vor 2 Monaten
Brisbane, Österreich Tideri Jobbörse VollzeitFront Office & Guest Services (Hospitality & Tourism) When you join EVT, you are joining one of Australia and New Zealand's leading experience companies.EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic.At EVT, we're the shakers and...
-
Guest Service Agent
vor 2 Monaten
Brisbane, Österreich Tideri Jobbörse VollzeitCLLIX Apartments & Hotels manages approximately 3,000 self-contained and contemporary strata-titled apartments.CLLIX currently has an extensive portfolio across Queensland, Victoria, and Adelaide with more growth set to occur in 2024 and beyond.CLLIX Apartments & Hotels provides modern and contemporary self-contained apartments across Australia.Providing...
-
Song Properties Group | Guest Service Agent
Vor 4 Tagen
Brisbane, Österreich Tideri Jobbörse VollzeitCLLIX Apartments & Hotels manages approximately 3,000 self-contained and contemporary strata-titled apartments.CLLIX currently has an extensive portfolio across Queensland, Victoria and Adelaide with more growth set to occur in 2024 and beyond.CLLIX Apartments & Hotels provides modern and contemporary self-contained apartments across Australia.Providing...
-
Guest Services Agent
vor 2 Monaten
Brisbane, Österreich Cllix Apartments And Hotels VollzeitThe opportunityWe have an exciting opportunity for a versatile and talented Guest Services Agent to join the Arise Hotels & Apartments Teams. We are looking for an experienced and professional hotelier who has had previous experience working in Hotels & Resorts.Who We AreArise Hotels & Apartments manages approximately 3,000 self-contained and contemporary...
