Concierge Host

vor 2 Monaten


Brisbane, Österreich First Contact Vollzeit

Be the face and heart of Brisbane's most premium assets.
At First Contact, we are Australia's premier Corporate Concierge and Workplace Services provider, renowned for our exceptional five-star customer service. Our prestigious clientele includes top-tier banking, finance, telecommunications, and building owners, who rely on us to deliver an unparalleled customer experience. As a service professional, you possess the innate ability to brighten someone's day. With a warm smile and a genuine desire to assist, you effortlessly connect with tenants and engage with individuals from all walks of life.

The Opportunity: As the Concierge Host, you will have the power to delight customers, build meaningful connections, and provide exceptional concierge services and recommendations. Your ability to create magical moments, foster engagement, and anticipate unspoken needs will make you an expert in crafting a vibrant sense of community.

Here's a glimpse of what you'll focus on: Develop and nurture relationships with our building's customer partners, ensuring that all concierge services, branding, marketing, and property presentations meet premium-grade standards.Identify and establish partnerships that benefit our customers while promoting their products and services.Embrace and drive change within yourself and the team, consistently delivering extraordinary results.Support and deliver a series of engaging customer events throughout the year, fostering a sense of community within the asset.Oversee the day-to-day operation and maintenance of customer service standards, including concierge services in the building lobby and end-of-trip facilities.Collaborate closely with the property team and asset owners to understand and communicate the customer's requirements. What you'll bring to the role: Previous experience in a customer-facing position within an office, hotel, or hospitality environment.A natural talent for connecting with people from diverse backgrounds, building genuine rapport, and fostering meaningful relationships.Motivation driven by establishing authentic connections and nurturing relationships.Meticulous attention to detail, adept at following processes, and dedicated to closing the loop. Why you should choose First Contact: Work-life balance: Enjoy a Monday to Friday schedule with shifts between 7 a.m. and 7 p.m., giving you evenings and weekends off. Plus, you'll have paid time off on public holidays.Competitive compensation: We recognize your skills and dedication by offering a salary that exceeds industry standards.Recognition and rewards: Our outstanding reward and recognition program lets you earn vouchers from various retailers, acknowledging your exceptional contributions.Hassle-free wardrobe: Say goodbye to ironing work shirts We provide a supplied corporate wardrobe and convenient dry-cleaning services.Career advancement opportunities: Show your commitment to First Contact, and we'll provide you with a platform to advance your career.Thriving work environment: Our contracts place us in the city's most prestigious and cutting-edge buildings, offering an extraordinary workplace experience. This position requests periods of walking, standing, sitting, and/or manual handling. We are excited to receive your application and learn more about how your passion for customer service and community-building will enhance our team
Apply for JobAre you a current employee of First Contact? Yes No

#J-18808-Ljbffr


  • Concierge Host

    vor 2 Monaten


    Brisbane, Österreich Tideri Jobbörse Vollzeit

    Be the face and heart of Brisbane's most premium assets.At First Contact, we are Australia's premier Corporate Concierge and Workplace Services provider, renowned for our exceptional five-star customer service.Our prestigious clientele includes top-tier banking, finance, telecommunications, and building owners, who rely on us to deliver an unparalleled...

  • Residence Concierge

    vor 1 Monat


    Brisbane, Österreich Accor Hotels Vollzeit

    Company DescriptionAt Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging...

  • Residence Concierge

    vor 3 Wochen


    Brisbane, Österreich Tideri Jobbörse Vollzeit

    Company Description At Fairmont, our passion is to connect our guests to the very best of our destinations.From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features.Add engaging...


  • Brisbane, Österreich Manpower Australia Vollzeit

    Job Summary The purpose of the Workplace Ambassador position is to provide a welcoming, professional, and efficient arrival experience for visitors and employees to Tabcorp offices. The Workplace Ambassador plays a traditional concierge role during peak periods ensuring that visitors and employees feel warmly welcomed into the space, well supported, safe,...


  • Brisbane, Österreich Tideri Jobbörse Vollzeit

    (aboutus) At Hotel X, we look for people who are ready to show up and change the world, one interaction at a time.You will love to have fun and look for ways to say yes.Problem solving will be your forte and you will know how to bring that competitive edge by delivering exceptional experiences for our guests, every time!You will enjoy being surrounded by...

  • Franchise Hotel

    vor 3 Wochen


    Brisbane, Österreich Everi Pty Vollzeit

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees. By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with...

  • Franchise Hotel

    vor 1 Monat


    Brisbane, Österreich Tideri Jobbörse Vollzeit

    (aboutus) At Hotel X , we look for people who are ready to show up and change the world, one interaction at a time.You will love to have fun and look for ways to say yes.Problem solving will be your forte and you will know how to bring that competitive edge by delivering exceptional experiences for our guests, every time!You will enjoy being surrounded by...