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Medical Receptionist
vor 2 Wochen
Join our passionate team at BJC Health, where we are redefining healthcare delivery.
We are accelerating towards our 2030 vision and need a dedicated, customer-focused receptionist to be part of our journey.
Our Values:
• Be good with people.
• Play like a pro with hunger and passion.
• Lead with humility
We believe in promoting mental health and wellbeing, especially in these challenging times, and encourage our team to embody these principles.
About the Role:
• Reports directly to the Clinic Manager.
• Ensure our patients always feel cared for and valued.
• Assist our practitioners in delivering unparalleled care.
• Opportunity for an immediate start with comprehensive induction & training.
• Full-time position.
Key Responsibilities:
• Engage in face-to-face client interactions.
• Manage phone calls and online communications.
• Oversee diary, client billings, transactions, and administrative needs of practitioners.
• Maintain the reception area and waiting room.
Role Essentials:
• Commitment to permanent hours.
• Availability for shift work on weekdays (7:30am to 6pm).
• Must be based at our Chatswood clinic.
• Only candidates with full working rights in Australia should apply.
Desired Attributes:
• Proven experience in creating memorable customer interactions.
• Background in professional team environments.
• Strong verbal and written communication skills.
• Attention to detail and a continuous improvement mindset.
• Proficiency in Microsoft Office and Electronic Health Records (EHR) software.
• Familiarity with Genie Solutions PMS.
• Certificate IV in practice/business/medical administration is a plus.
Professional Development & Opportunities:
• We support ongoing study and professional growth.
• Competitive salary with tiered progression opportunities in reception, leading to long-term administrative or management roles.
Remuneration:
• Offering $55k to $70k per annum plus superannuation.
Application Process: Submit a detailed cover letter addressing the points mentioned above, along with an up-to-date resume without any timeline gaps.
Applications without a corresponding cover letter will not be considered.
