Customer Admissions Manager
Vor 7 Tagen
Reporting to our National Sales & Relationship Manager who is based at our Gold Coast Corporate office, the Customer Admissions Manager (CAM) is responsible for driving sales and occupancy, plus maintaining strong relationships with residents and partners within our organisation.
Our vision at Infinite Care is: Aged Care Provider - Redefining a New Generation of Residential Care.
This exciting full-time permanent role in our Melbourne footprint breaks the traditional views on acquiring new consumers.
It will challenge and reward you professionally - and for a true sales professional who thrives on achieving outstanding sales results and delivering service excellence, the role provides unlimited scope to be rewarded for both.
Based in Melbourne, you will support both green (Knox) and brownfield residential aged care facilities, whilst working as part of a small group, supported by a cohesive marketing and sales support team.
You will grow occupancy and admissions by working with existing channel partners and fostering new partnerships within the healthcare sector.
It will be a requirement for our new CAM to drive between both our Ashmore and Tweed Heads facilities regularly, so a current driver's licence and car is a must.
You will also work closely with our new resident families to guide them through what can be an emotional, stressful, and often very confusing process to understand the aged care system.
You will offer:Proven experience in sales, business development, or relationship management, preferably in the aged care or healthcare industry.Ability to manage a referral/channel partner network that generates qualified leads.Capability to build strong relationships, close deals, and achieve targets.Empathy, compassion, and a genuine interest in supporting the needs of elderly individuals.Proficiency in using CRM software, Microsoft Office, and other relevant tools.Knowledge of aged care regulations, policies, and industry best practices will be highly regarded.What's in it for you?Laptop, phone, and other allowances to help you perform at your best and be on the moveVast array of employee discounts across Food, Clothing, Electrical, and other services via our external partner called Flare.
Fitness Passport with additional discounts to fitness, wellness, and wellbeing sessions.Industry leading digital solutions that enable work-life balance, accessibility to your colleagues to set you up for success.Free and confidential Employee wellbeing, financial counselling, mental health, and life coaching via our Employee Assistance Program.Employee referral program whereby attracting talent to Infinite is a key financial reward and recognition outcome for our people.Free professional development leadership training via micro-learning platforms.Opportunity to broaden your skills and achieve your potential whilst creating a home away from home for our residents and their loved ones.Infinite Aged Care is a leader in residential aged care.
We have facilities in Queensland, NSW, and South Australia, and we take pride in our ability to provide an environment that encourages and enables residents to remain independent.
If you would like to know more about us or this position before applying, then please reach out to our recruitment specialist managing this assignment - Teri Vallely via email on ******.
Infinite Care are an Australian residential aged care provider with over 30 years' experience in delivering quality aged care to the elderly.
As part of our vision to become a best of breed aged care provider and employer of choice in the aged care sector, we are searching for staff who have a passion for making a difference in our residents' lives.
With facilities across South Australia, Queensland, and New South Wales, we continue to grow and would love you to join us on our journey
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