Sr. Site Availability Engineer
vor 3 Wochen
Description
At CloudBolt Software (www.cloudbolt.io) we know our amazing employees are the reason for our success.
If you're looking to join an energetic, collaborative organization where you can make a difference every day, tackle the toughest cloud automation and cost optimization challenges, and have lots of fun doing work you love... join us at CloudBolt, and be part of helping companies better control hybrid cloud/multi-cloud chaos and deliver ROI across their entire cloud
As a Senior Site Reliability Engineer, you will be the front-line support for our clients, ensuring they have a seamless experience with our software and SaaS product.
You will be responsible for troubleshooting technical issues, providing expert guidance, and working closely with our development and product teams to resolve complex problems.
This role requires strong communication skills, technical expertise, and a customer-centric approach.
Based in Australia, this position involves direct interaction with clients, troubleshooting technical issues, and providing patches to maintain the reliability and availability of our software systems.
Key Responsibilities: Serve as the primary point of contact for clients, ensuring they have a seamless experience with our software and SaaS solutions by addressing and resolving issues quickly and effectively.Ensure the reliability, performance, and availability of our software systems by promptly addressing and resolving technical issues working with the support team.Maintain seamless operations while providing outstanding customer service through ticketing systems, web conferencing, and occasional onsite visits.Diagnose and resolve technical issues related to our software and SaaS products, including software configuration, integration, and performance issues.Assist customers in developing and deploying custom orchestration scripts and product plugins, leveraging expertise in Cloud infrastructure and Python/Django.Work closely with the support, engineering and product teams to escalate and resolve complex technical problems.Offer guidance and training to customers on product features, best practices, and new updates.Create and maintain detailed knowledge base articles to address common issues, solutions, and best practices for both customers and internal teams.Act as the voice of the customer within the company, ensuring their needs are prioritized in product development and support strategies.Reporting Line: The Senior Site Reliability Engineer will report to the Manager of Global Customer Support.
We Are Looking For Someone Who: Proactively addresses challenges, showing enthusiasm for rapid change and product delivery.Consistently exceeds customer expectations in every interaction.Is self-motivated and self-directed, with strong multitasking capabilities.Learns new technologies quickly through self-training and instruction.Has exceptional troubleshooting skills, capable of diagnosing issues across the entire stack (application, OS, network, and cloud providers).Enjoys working with development teams to ensure software meets business, quality, and operational needs.Is comfortable supporting both SaaS and On-Premises applications in customer environments.Builds a reputation for delivery, trust, and collaboration, with strong problem-solving skills and excellent communication.Requirements Skills and Qualifications: Experience: 3+ years of experience in a technical support role, preferably within a SaaS environment.Strong communication skills and a customer-centric approach.Ability to work collaboratively in a cross-functional team environment.Expertise in Cloud infrastructure and proficiency in one or more programming languages such as Python/Django, Bash, or Ruby on Rails.Solid understanding of Cloud Management Platforms.Strong hands-on experience troubleshooting complex technical issues in Hybrid Cloud infrastructures and providing effective solutions.Experience with Cloud Technologies (AWS, Azure, GCP).Bachelor's degree in computer science, Information Technology, or a related field, or equivalent experience.Additional Valuable Experience: Experience with Infrastructure as Code (IaC) platforms like Terraform.Familiarity with configuration management tools such as Ansible, Puppet, or Chef.Linux/Unix and Windows administration expertise.Knowledge of DNS, IPAM, Ansible, and Active Directory.About CloudBolt CloudBolt is The Cloud ROI Company.
We are singularly focused on solving the most pressing problem with cloud today: increasing return on investment (ROI).
With the introduction of our Augmented FinOps capabilities, CloudBolt is leveraging AI/ML-informed insights and applying intelligent automation and orchestration proactively and retrospectively to make complete cloud lifecycle optimization a reality.
CloudBolt enables organizations to realize the full potential of any cloud fabric by closing the "insight to action" gap.
By streamlining, clarifying, and optimizing spend and control, we help organizations place value at the center of every cloud decision.
For more information, visit www.cloudbolt.io.
CloudBolt is an equal opportunity workplace.
We celebrate and support diversity and are committed to creating an inclusive environment for all our employees.
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
If you need assistance or accommodation due to a disability, you may contact us at .
#J-18808-Ljbffr
-
Site Reliability Engineer
vor 1 Monat
Melbourne, Österreich Https:Www.Energyjobline.ComSitemap.Xml VollzeitPosition Details Position Type: Full time Type Of Hire: Experienced (relevant combo of work and education) Travel Percentage: 0% About the Role Are you curious, motivated, and forward-thinking?At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.Our talented people empower us, and...
-
Site Reliability Engineer
vor 3 Wochen
Melbourne, Österreich Fis Australia VollzeitJOB DESCRIPTION Position Type: Full time Type Of Hire: Experienced (relevant combo of work and education) Travel Percentage: 0% Are you curious, motivated, and forward-thinking?At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.Our talented people empower us, and we believe in...
-
Site Reliability Engineer
vor 1 Monat
Melbourne, Österreich Fis VollzeitPosition Type: Full-timeType Of Hire: Experienced (relevant combo of work and education)Travel Percentage: 0%Are you curious, motivated, and forward-thinking?At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a...
-
Site Reliability Engineer
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitJOB DESCRIPTION Position Type: Full time Type Of Hire: Experienced (relevant combo of work and education) Travel Percentage: 0% Are you curious, motivated, and forward-thinking?At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.Our talented people empower us, and we believe in...
-
Melbourne, Österreich Amazon VollzeitAs an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance.You will be the 'go to' engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:Perform design and equipment...
-
Mechanical Field Engineer, Mechanical Field Engineer
vor 2 Monaten
Melbourne, Österreich Amazon VollzeitAs an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance.You will be the 'go to' engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to: Perform design and equipment...
-
Site Engineer
vor 1 Woche
Melbourne, Österreich Workforce Australia For Individuals VollzeitSeeking two (2) Adelaide based hands-on civil site engineers who are interested in FIFO on a 10:4 roster in Olympic Dam.Commencing mid to late November for a 12-month duration, the project will include building crossings, roadwork and intersections, pad concrete and drilling work.Flights, camp, and meals will be provided.About The RoleYou will be responsible...
-
Site Engineer
Vor 3 Tagen
Melbourne, Österreich Buscojobs VollzeitFull time Meriton has designed, developed and built more than 78,000 award-winning apartments and some of the tallest residential towers across the east coast of Australia. Meriton offers sales, leasing and property management services, as well as the luxury hotel accommodation brand Meriton Suites with 23 locations nationwide. Meriton has a strong pipeline...
-
Sr. Software Engineer
Vor 4 Tagen
Melbourne, Österreich Buscojobs VollzeitAbout the job Sr. Software Engineer - MobilityJOB TITLE : Senior Software Developer in SydneyMAIN DUTIES / RESPONSIBILITIES : The role revolves around the development and maintenance of an in-house built application used for managing Properties and Facilities.The application serves over 5,000 users across Australia and New Zealand and manages the work for...
-
Mechanical Field Engineer, Mechanical Field Engineer
vor 3 Wochen
Melbourne, Österreich Amazon VollzeitMechanical Field EngineerJob ID: 2817727 | Amazon Corporate Services Pty LtdAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that...
-
Site Engineer
vor 2 Monaten
Melbourne, Österreich Cip Constructions VollzeitFounded in 2006, CIP Constructions has established itself as a market leader in the construction of commercial and industrial facilities across capital and regional areas throughout Australia.At CIP Constructions, we love what we do – we have a passion and pride for our work, and the clients we assist and the people we work with.Our mission is to ensure...
-
Mechanical Field Engineer, Mechanical Field Engineer
vor 3 Wochen
Melbourne, Österreich Amazon VollzeitDESCRIPTIONAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.In other words, we're the people who keep the cloud running.We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they...
-
Site Engineer
vor 3 Wochen
Melbourne, Österreich The Glascott Group VollzeitEagle Farm, Queensland 4009, • Full-timeDescriptionGlascott Landscape and Civil is a landscape construction company with over 35 years' experience.We specialise in large scale landscape and civil construction projects for builders, government bodies, developers, architects and contractors across NSW, the ACT, VIC and QLD.Summary: We are seeking a highly...
-
Site Project Engineer
Vor 3 Tagen
Melbourne, Österreich Buscojobs VollzeitThis job offer is not available in your country.Job title : Site Project EngineerLocation : Toowoomba, Queensland, Australia (On-site) As a Site Project Engineer, you will play a crucial role in overseeing and managing the on-site execution of a renewable wind farm project in the region.You will be responsible for coordinating with various stakeholders,...
-
Project Engineer
vor 1 Monat
Melbourne, Österreich Six Degrees Executive VollzeitAbout the Company This is a well-known global FMCG manufacturer in the inner-Western suburbs of Melbourne, operating a state of the art, highly automated production facility.They're concluding a large construction project and have a number of general site capital projects to execute for the remainder of the year, so are seeking a Project Engineer or Site...
-
Site Engineer
vor 1 Woche
Melbourne, Österreich Tmkeng VollzeitTMK Consulting Engineers is a multi-discipline consultancy that has been established for 40 years with offices in Adelaide, Melbourne, and the Riverland.We have an open management structure that embodies a diverse and inclusive environment for all our employees.We are proud to be at the forefront of the Engineering and Construction industry.When you join...
-
Sr Software Quality Engineer
vor 1 Monat
Melbourne, Österreich Aspen Technology VollzeitThe driving force behind our success has always been the people of AspenTech.What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way.You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career...
-
Project Engineer
vor 4 Wochen
Melbourne, Österreich Six Degrees Executive VollzeitAbout the Company: This is a well-known global FMCG manufacturer in the inner-Western suburbs of Melbourne, operating a state of the art, highly automated production facility. They're concluding a large construction project and have a number of general site capital projects to execute for the remainder of the year, so are seeking a Project Engineer or Site...
-
Project Engineer
vor 1 Monat
Melbourne, Österreich Six Degrees Executive VollzeitAbout the Company This is a well-known global FMCG manufacturer in the inner-Western suburbs of Melbourne, operating a state of the art, highly automated production facility. They're concluding a large construction project and have a number of general site capital projects to execute for the remainder of the year, so are seeking a Project Engineer or Site...
-
Site Project Engineer
vor 17 Stunden
Melbourne, Österreich Vinova VollzeitPower Generation & Distribution (Mining, Resources & Energy)About Us: (This role can be based in Sydney or Melbourne)Vinova is working with a leading global renewable energy developer, seeking a Senior Project Engineer for a 200MW Solar Farm in Victoria.This is a site-based role and you will be expected to be on the project site for 70% of your time with...
