Sap Sovereign Cloud, Delivery And Operations
Vor 5 Tagen
We help the world run better At SAP, we enable you to bring out your best.
Our company culture is focused on collaboration and a shared passion to help the world run better.
We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
YOUR FUTURE ROLE
As a key pillar of Sovereign Cloud Delivery, Cloud Application Services (CAS) will offer our customers a seamless and consistent experience by simplifying end-to-end cloud application management.
We are looking for you as a S4 Finance Consultant (f/m/d) to assist with shaping and managing our journey towards a unified and competitive business in the regulated industry with a focus on cloud application management support services.
Reporting to the Head of Global Cloud Application Services, you would be responsible for providing S4 Finance functional support for the delivery organization of the global CAS sovereign cloud unit.
Your areas of focus will be application support for customer accounts, ensuring incidents, problems, and service requests are executed within SLA with fit-for-purpose solutions and aligned to best practice.
Additionally, you will support pre-sales/sales, participate in solutioning for new opportunities, provide a quality assurance function for partner lead delivery, lead & promote continuous improvement initiatives across customer accounts, assist with the transition of new customers to CAS Sovereign Cloud Support, and assist the delivery teams in ensuring releases (support packs/upgrades) are planned and executed successfully.
This role requires the flexibility to work as part of a shift rotation or out of hours to support incidents, upgrades/patching, deployments, and other support activities, as needed.
EDUCATION AND QUALIFICATIONS/ SKILLS AND COMPETENCIES A Certified S4 Finance professional with 8+ years of experience in implementing and/or supporting SAP Finance modules.
Strong functional knowledge in FI/CO and S4 Hana. Implementation, Sales, and Pre-Sales experience is desirable. OpenText, Treasury, and REFX knowledge would be advantageous. Strong knowledge of SAP Cloud portfolio and offerings with experience in global delivery execution. End-to-end delivery (transition through to operations) experience within an application support environment. Ability and readiness to work in an environment that requires high degrees of cross-organizational interaction and collaboration (both internally and externally). Demonstrated delivery experience working with 3rd party partner organizations. Experienced in working within international teams across cultures and geographies. Promotes a culture of trust, feedback, transparency, and values diversity, high integrity, and ethical behavior. Strong methodological, problem-solving, and conceptual skills paired with analytical thinking. Organizational talent and team player with the ability to extend trusted relationships with additional key stakeholders. Business knowledge of the SaaS and IaaS markets, including a deep understanding of SAP's Cloud portfolio and offerings. Fluent in English spoken and written. Result-driven, persistence, self-motivation, and willingness to work under pressure. Ability to communicate with Customer Stakeholders (with high attention to detail). Bachelor's degree in Computer Science, Engineering, or equivalent. ITIL certification or demonstrated experience working within an ITIL framework. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 413702 | Work Area: Information Technology | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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