Process Management Specialist
vor 1 Monat
Process Management Specialist - Investments Job Description
At AustralianSuper, we truly care about our colleagues.
We know work and life are intertwined.
That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible.
We ensure diversity is celebrated for the opportunity it provides us all to learn and grow, and deliver better outcomes for members.
Your New Role
This is a contract role until 30 June 2025.
The purpose of this role is to:
Support the implementation of Business Process Management (BPM) across the Investments Program, using Nintex and MS Visio for documentation; Facilitate Process Discovery and Review workshops, analyse gathered information, and ensure processes align with Business Capabilities as defined by Business Architecture - IBM team; Document processes, generate reports (like RACI and System matrices), and collaborate with Business SMEs to meet quality standards; Coach Process Analysts and Nintex Ninjas in BPM and best practices.
Key Duties will include:
Facilitating and leading process scoping, design, discovery, and review workshops to capture key process information and ensure alignment with governance standards; Documenting processes and generating reports such as RACI and System matrices using Nintex Process Manager and MS Visio; Collaborating with Business SMEs through process design workshops and process scoping activities to ensure process meets quality assurance standards, including the capture of correct level of detail; given the hierarchy level, objective, triggers, inputs, outputs, teams, service provider, systems, data and operating controls; Providing regular reporting on targets, milestones, and implemented improvements for management; Coaching and mentoring Process Analysts and Nintex Ninjas in BPM and best practices; Supporting the implementation of BPM across the Investments Program, including front-office, operations, data, and technology support; Maintaining alignment of Business Processes with Business Capabilities as defined by the Business Architecture - IBM team; Running educational sessions and workshops on BPM topics to upskill stakeholders.
What You'll Need
Previous experience in a similar, hands-on experience role (E.g.
Process Analyst, Senior Process Analyst, Senior Business Analyst, Business Improvement Analyst); Strongly preferred is to have experience with process mapping using Nintex process manager; An ability to work autonomously and pro-actively without supervision and to set own work plan to meet deadlines; Proven experience in documenting business processes in a simple format and flexibility in adjusting own mindset about process modelling and notations; Working knowledge of business architecture frameworks and an ability to link operating model components into process documentation; Working knowledge of business architecture frameworks and an ability to link business processes to business capabilities; Working knowledge of risk management frameworks and an ability to link controls into process documentation; Proven experience in the delivery of process discovery and redesign workshops; Excellent interpersonal and communication skills which foster cooperation and teamwork in a close team environment; Critical thinker with strong analytical and problem-solving skills; Proven facilitation skills and capability to manage group dynamics that lead to the negotiation of successful outcomes; Domain knowledge in Superannuation or Investments can be helpful but not necessary.
Life at AustralianSuper
AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation.
We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we're happy to discuss what this looks like for you.
We cultivate a workplace that champions safety, respect, inclusiveness and diversity.
We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms.
If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.
What's Next
Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results.
Australian or New Zealand citizenship or Australian permanent residency status is required.
Progress powered by purpose.
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