It Service Transition Manager
vor 3 Wochen
Company Description At NCS Australia, we believe in doing technology services better.
Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart.
Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.
We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work.
Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes.
Join us and accept the challenge of creating a better tomorrow.
Job Description The IT Service Transition Manager will be responsible for developing and implementing a robust transition plan to ensure a smooth migration from legacy systems to the new CMS.
This role requires establishing and maintaining a robust CI/CD pipeline to enable continuous delivery and iteration.
Additionally, the manager will design and implement a comprehensive IT service management framework, including incident, problem, and change management.
To maintain operational excellence, the manager will ensure adherence to security standards and compliance regulations, monitor and optimize system performance, and build strong relationships with key stakeholders.
Furthermore, the role involves leading and mentoring a high-performing team, fostering a culture of innovation and excellence.
By joining our team, you'll have the opportunity to work on interesting projects, collaborate with talented professionals, and make a meaningful difference.
Your contributions will help us stay ahead of the curve, deliver exceptional value to our clients, and drive sustainable growth.
Qualifications Extensive experience in IT service transition management, particularly in cloud-based environments.
Experience in a Service Delivery Management Deep understanding of Microsoft Dynamics 365 and Azure technologies.
Strong knowledge of CI/CD principles and tools.
Proven ability to manage complex projects and deliver results on time and within budget.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving skills.
Additional Information Why join us: NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time.
Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance.
You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance.
We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform.
No matter where you are in your career, we offer meaningful work and opportunities for growth.
NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age.
Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.
At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment.
We actively support and encourage people with disability to apply.
To discuss adjustment requirements, please email ******.
Agencies: We've got this.
We request that you do not contact NCS employees outside of the Talent Acquisition team.
NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal.
Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team.
Any resumes that are submitted outside of this process will become the sole property of NCS.
If a candidate is hired outside of this process, no fee or payment will be given.
Work rights and background checks: To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks
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