General Manager, Residential Care
vor 4 Wochen
The Organisation
RSL LifeCare provides care and services to veterans and seniors who live in their communities or are receiving support at home.
Their vision of creating proud communities living their best lives is at the heart of everything they do as they continue to build upon their legacy of supporting veterans and their families for over 110 years.
RSL LifeCare is a values-driven business, committed to doing the right thing, always aiming higher, caring from the heart and working as one team to create proud communities, living their best lives.
This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives.
The Opportunity
The General Manager Residential Care is a critical leadership role with a transformative agenda to deliver growth to market leadership positioning.
An integral member of the RSLLC Senior Leadership Team, this position will lead the development and delivery of a strategic plan that delivers uplift across all aspects of its operations.
The GM will lead a large team committed to delivering an exceptional customer experience and governance that exceeds industry compliance and statutory requirements.
Reporting to the Chief Operations Officer and leading a team managing 29 facilities, the General Manager Residential Care will:
Lead the strategic direction and supervision of the residential care portfolio with a genuine focus on customer-focused care.
Apply a growth mindset to the portfolio with a vision to support more veterans and older Australians.
Promote a culture of continuous improvement, customer service, and contribute to effective management decision making based on understanding of risk in the delivery of care services to residents and their families.
Drive innovative models and approaches to resident care across all relevant provision areas.
An individual appointed to this position will be considered Key Personnel within RSL LifeCare for the purposes of the Aged Care Quality and Safety Commission Act 2018 (ACQSC) and the National Disability and Insurance Scheme Act 2013.
About You
If you're a forward-thinking leader with an eye on the future, we would love to hear from you and we're looking out for:
A growth mindset and someone who is entrepreneurial in spirit with a demonstrated capacity to grow a meaningful business.
Post-graduate qualifications and experience leading in the provision of Nursing, Resident and Community Care Services within a Healthcare, Aged Care or related organisation.
Demonstrated ability to lead change and sustain a high-performing team within a multi-site organisation.
Strong financial acumen with experience performing effectively against operational budgets across multiple locations.
Experience effectively managing compliance within a complex regulatory environment and knowledge of regulatory and compliance requirements applicable to the Aged Care sector.
Demonstrated ability to make decisions which balance customer experience, commercial outcomes and risk mitigation.
What's on Offer
In addition to the opportunity to lead a meaningful portfolio supporting veterans and older Australians, a competitive remuneration package is on offer for the right candidate along with non-profit salary packaging benefits.
How to Apply
For further information, please contact Adam Dent, Partner or Alex McDonald, Managing Director of The Orchard Talent Group by email To apply please submit your current CV via the link.
Please note applicants must have a legal right to work in Australia.
Applications close 3 November 2024.
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