Accor Hotels | Duty Manager
vor 17 Stunden
REF40866Y
Duty Manager MEA SPAC
Company Description
"Hospitality is a work of Heart" at Novotel Perth Murray Street.
Everything we do, we do to help our guests and our people feel welcome and valued to give them the best experience possible.
Job Description
Novotel Perth Murray Street is in the centre of Perth CBD, offering 431 hotel rooms which appeal to a cross-section of business and leisure travellers.
It has an Asian food offering in its onsite restaurant, Miss Mi, and is also a leading conference and function destination, with state-of-the-art facilities.
The Hotel Duty Manager is responsible for overseeing the hotel operation in the absence of management with particular emphasis on assisting with the operations of Front Office, enhancing the guest experience through supervision and support to all team members, and monitoring hotel security.
Our Duty Manager will have direct responsibility for:
Managing the guest experience, from arrival through to departure Undertaking check-ins and check-outs of guests Reservations, quality checks, up-selling Rooms inventory management Management of guest and travel agent accounts Concierge and hotel information assistance Training and supporting a small, energetic reception team Delivering memorable experiences and providing incredible, extraordinary customer service Assisting the team in the restaurant or elsewhere as required Qualifications
Essential requirements for this key role include:
Reception and concierge experience Opera PMS knowledge, across Microsoft programs Great communication skills, solution-focused approach Impeccable grooming and personal presentation standards A passion for hospitality, guest satisfaction, and success Duty Manager expertise is preferred Approved Manager License is essential First Aid Certificate is an advantage Additional Information
Why work for Accor?
Accor is one of the largest global hospitality businesses, with over 5400 hotels across 110+ countries, offering endless career development opportunities.
Benefits Your Way
Immediate access to global accommodation and F&B discounts.
#LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry-focused training.
Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent.
We offer reasonable adjustments to support you.
If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
YOU MUST HAVE VALID AUSTRALIAN WORKING RIGHTS AS WE CANNOT PROVIDE SPONSORSHIP.
Discover a world where life pulses with passion.
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Perth, Österreich Accor Hotels VollzeitREF40866Y Duty Manager MEA SPAC Company Description "Hospitality is a work of Heart" at Novotel Perth Murray Street. Everything we do, we do to help our guests and our people feel welcome and valued to give them the best experience possible. Job Description Novotel Perth Murray Street is in the centre of Perth CBD, offering 431 hotel rooms which appeal to a...
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Perth, Österreich Accor Hotels VollzeitREF40866Y Duty Manager MEA SPAC Company Description "Hospitality is a work of Heart" at Novotel Perth Murray Street. Everything we do, we do to help our guests and our people feel welcome and valued to give them the best experience possible. Job Description Novotel Perth Murray Street is in the centre of Perth CBD, offering 431 hotel rooms which appeal to a...
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Perth, Österreich Accor Hotels VollzeitREF40866YDuty ManagerMEA SPACCompany Description "Hospitality is a work of Heart" at Novotel Perth Murray Street. Everything we do, we do to help our guests and our people feel welcome and valued to give them the best experience possible.Job Description Novotel Perth Murray Street is in the centre of Perth CBD, offering 431 hotel rooms which appeal to a...
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Perth, Österreich Accor Hotels VollzeitREF40866YDuty ManagerMEA SPACCompany Description"Hospitality is a work of Heart" at Novotel Perth Murray Street. Everything we do, we do to help our guests and our people feel welcome and valued to give them the best experience possible.Job DescriptionNovotel Perth Murray Street is in the centre of Perth CBD, offering 431 hotel rooms which appeal to a...
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