Aerial Support Officer

vor 1 Monat

Brisbane, Österreich The State Of Queensland Vollzeit

Agriculture and Fisheries (Organisation site)Operations; National Fire Ant Eradication Program; Biosecurity Queensland; WacolFind purpose you feel, impact you see and a legacy you bring to life. #DAFcareersAs our Aerial Support Officer, you will:Uphold business efficiency and the positive profile of the program and DAF through effective communication with members of the public, clients, staff, suppliers & stakeholders and the provision of accurate and relevant information.Engage with the public through seeking consent to enter properties and maintaining a polite & professional manner both in person and via telephone.Undertake administrative duties for the Aerial team, including:Assisting with the delivery of the aerial treatment and aerial surveillance tasking in accordance with CASA Legislation and Orders; Qld Legislation, Qld Procurement Requirements under QGCPO609 and the Departments' Aviation Safety Policy, Aviation Risk Assessment and Management Procedures.Assisting with the development of aerial operations procedures in accordance with the governance and program requirements.Answer general questions from members of the public in ways that support the positive public profile of your team, the Program and of Biosecurity Queensland and that help people understand the importance of biosecurity.Perform approved aerial operations including assisting management with operational planning, organising, directing and evaluating aerial outcomes and priorities, and participating in projects to enable achievement of required targets, including scientific outcomes, in realistic timeframes.Process routine requests from stakeholders or members of the public as per business procedures to ensure operational arrangements are efficiently and effectively completed.Demonstrate excellence in customer service and when liaising with internal stakeholders.Monitor and identify potential issues and use judgement and problem solving to assist in managing these issues.Monitor and edit data for accuracy and flag data issues when required to ensure data integrity and quality.Execute processes and process controls to ensure that all aerial operations activities are conducted in a safe and efficient manner.Assist in all aerial application servicing as required, including refuelling procedures, aerial safety, equipment maintenance, and assist pilots as applicable.Maintain registers and demonstrate a high level of record keeping in accordance with department standards.Why join the department? (benefits)The work we do is widespread and varied, but our people are united by an innate sense of purpose, and a passion to serve their fellow Queenslanders. Our people are talented, down-to-earth and resilient, and the work they do every day fills them with gratification and pride. This is what keeps them coming back.Here are some other reasons why our people choose us:Have visible impact in your community, and directly contribute to making Queensland a better place to live.Flexible working options that encourage a healthy work-life balance.Salary sacrificing options and competitive superannuation.A variety of fantastic leave benefits, supported across the broader Queensland public sector.Access to confidential and free counselling for you and your immediate family members through our Employee Assistance Program.We are committed to preventing violence against women and are proud to be a White Ribbon accredited workplace.Join us and help preserve and protect Queensland's biosecurity.Applications to remain current for 12 monthsFurther informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.There are four temporary full-time positions available.Please ensure you download all attachments and follow the instructions on how to apply.DocumentsBefore applying for this vacancy please ensure you read the documents below.KeywordPlease use * for wildcard searches.Search exact phraseCheck to search for the exact phrase. Uncheck to return jobs that contain any of the keywords.LocationHold down the control (Ctrl) button and use your computer mouse to select multiple optionsOccupational groupHold down the control (Ctrl) button and use your computer mouse to select multiple optionsWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.
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