Sirva Bgrs Llc | Pre-Sales Consultant Aunz | Melbourne
vor 1 Monat
Posted Tuesday, November 26, 2024 at 4:00 PM
Position Summary:
Responsible for the customer satisfaction of inbound calls and the telephone communication of web-based quote request enquiries with the view to qualification of the call, the securing of a pre-move inspection, quotation and follow up to a point of closing the sale and handing over to Operations for execution.
Functions and Responsibilities:
Prompt follow up of voice mailed messages and web based 'Request a Quote' via personalized phone call within 24 hrs.
Qualify incoming telephone sales enquiries and immediately evaluate high value opportunities for hand over to Moving Sales Consultants via AMOS appointment booking screen.
Full-service relationship management for all other valued opportunities from follow through to completion.
Prepares and send quotes as requested.
Collect and enter move inspections/quotes in AMOS.
Make 2nd Swing Call back to clients/customers with booked uplifts without insurance to value add with insurance options.
Qualifications:
Exceptional customer service focus and experience successfully servicing corporate and consumer clients.
Excellent written and verbal communication skills.
Internal and external relationship building skills.
Competent user of AMOS / IT systems.
Apply Now
If this sounds like your type of role, then please submit your application via the APPLY now option and complete all necessary information.
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