Customer Manager, Idr Complaints

Customer Manager, Internal Disputes Resolution – 51573 Full time Permanent Based in Kogarah NSW, or Bedford Park, SA Hybrid working arrangement – 3 days in office/2 days WFH How will I help?The Customer Manager is an important role within Customer Solutions and is critical to achieving our goal to deliver a world class complaints experience.You will be...

The primary responsibility of this role is to manage complaints and disputes within the Claims Team.The Complaints Officer will provide case management of escalated claims through our dedicated escalation channels, ensuring escalations are handled timely within the set service level agreements, according to the defined Terms & Conditions and existing...

The primary responsibility of this role is to manage complaints and disputes within the Claims Team.The Complaints Officer will provide case management of escalated claims through our dedicated escalation channels, ensuring escalations are handled timely within the set service level agreements, according to the defined Terms & Conditions and existing...

Senior Customer Resolutions Specialist Locations: Sydney, AU-AIA Australia; Melbourne, AU-AIA Australia Time Type: Full time Posted On: Posted Yesterday Time Left to Apply: End Date: October 19, 2024 (5 days left to apply) Job Requisition ID: JR-52421 BE THE DIFFERENCEAt AIA we don't simply believe in being 'the best'.We believe in better – because there's...

Senior Customer Resolutions Specialist Locations: Sydney, AU-AIA Australia; Melbourne, AU-AIA Australia Time Type: Full time Posted On: Posted Yesterday Time Left to Apply: End Date: October 19, 2024 (5 days left to apply) Job Requisition ID: JR-52421 BE THE DIFFERENCE At AIA we don't simply believe in being 'the best'.We believe in better – because...

Bay Area, CA, US The Role We are seeking a results-focused individual with a naturally positive mindset, who has a strong background in customer service delivery responsibilities in resolving customer service complaints/dispute resolution.As an Escalations Team Member of our Internal Dispute Resolution (IDR) process, you will help solve our customer's most...

Whether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.We're solving big problems in the...

Whether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.We're solving big problems in the...

Company Description Whether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.We're solving...

Whether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.We're solving big problems in the...

Complaints Specialist, SuperannuationAbout VanguardVanguard Australia has been helping investors achieve their long-term financial goals for over 20 years.Serving institutional and individual clients, and financial advisers, we offer investment solutions that are low-cost, diversified and robust through time.With more than AUD $7 trillion in assets under...

Set and monitor key performance indicators (KPIs) such as customer satisfaction levels, complaint resolution times, and team performance to ensure exceptional service delivery.Ensure smooth daily operations by implementing procedures that improve efficiency and enhance the customer experience across all franchise locations.Handle complex or escalated...

Whether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.We're solving big problems in the...

Analysis & Reporting (Banking & Financial Services) About the RoleWe're seeking a Senior Incidents & Complaints Analyst to join our top tier client's Superannuation team, to take a lead role in managing incidents and complaints within superannuation administration.In this senior position, you'll play a crucial part in upholding compliance, enhancing client...

Incidents and Complaints Investigation Officer Discover a career where care goes both ways!• Based in Macquarie Park, short walk from Metro Station• 7 Additional leave days per year + Salary Packaging + WFH options• Collaborative, inclusive, and professional team culture Exciting things are happening at Catholic Healthcare!We've grown to 5500+...

Take the next step.Be part of something bigger at Suncorp.Location: Flexible across various locations including Canberra, Sydney, Brisbane, Melbourne, Perth, and more.About the roleThe Shannons Customer Care Manager is responsible for driving exceptional customer and claims outcomes for customer experience and assessing coordination across our Shannons motor...

The Claims Complaints and Feedback team sits within the Claims Management Group, and is responsible for enhancing the experience of Comcare's claims clients including employees, employers and other stakeholders.The team develops methods to determine claims' stakeholder experiences and identify projects to improve (including through user-centred design),...

Western Sydney Location Career Progression About Our Client Why You'll Love Working With Us: Competitive Salary & Benefits: Enjoy a generous package and comprehensive benefits.Career Growth: Advance your career with ongoing training and development opportunities.Supportive Environment: Be part of a collaborative team that values your input and...

Want to work in an environment you can smile and delight to make a difference to someone's day?Want to nurture and mold a team to be sparkly superstars day in and day out?Want to be part of a team who supports each other and values customer service and teamwork?If these things excite you, we have the job for you!Join our team as our Customer Service Manager...

About UsAt Splend, we're on a mission to fundamentally change the way people own and operate a vehicle.With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership.But we aren't just about vehicle ownership; we are also fast-tracking the transition to green mobility, and we are leading the way...