Customer Banking Specialist

vor 1 Woche


Sydney, Österreich Efinancialcareers Ltd. Vollzeit

Customer Banking Specialist - MoruyaCommonwealth Bank of Australia Sydney, Australia
We are a customer and community focused network of branch colleagues.Together we can create brilliant customer experiences that matter. Please note that rosters are predetermined.
Before applying, please ensure you are available to cover the following roster:

You will be joining one of our new Multi-Channel Branches As a part of the team at one of our new Multi-Channel Branches, you will utilise a customer-centric approach to interact and resolve customer enquiries/complaints in person, via telephone, or digitally (in a contact centre environment).
Part Time 36.45 hours per weekMonday - Friday: 9.00am - 5.00pmThursday: 8.30am - 5.00pm See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing, and online.
Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.

What is a Multi-Channel Branch? Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquiries & transactions.After 1pm: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment. More specifically you will: Build a personal connection with customers through meaningful conversations.Work with customers to help them use our in-branch technology and digital banking options.Ask about and respond to customers' transactional needs in the branch, ensuring they leave satisfied.Complete Financial Health Checks to assess customers' financial needs and identify any changes.Perform interviews and process applications for personal loans, credit cards, and associated products.Proactively call customers to build rapport and invite them into the branch for a Financial Health Check or an appointment with a specialist.Adhere to the Bank's processes and procedures, including accurately reconciling transactions and reviewing customers' financial positions.Engage with customers by participating in community events and fundraising activities.Look out for the safety and wellbeing of your team.Use tools to capture customer feedback, and take action to correct any service breaks and drive improvement. We're interested in hearing from people who: Have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.Can bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs.Can demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions.Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you.
Apply today If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application.
We're keen to support you with the next step in your career.
Advertising End Date: 20/12/2024
#J-18808-Ljbffr



  • Sydney, Österreich Commonwealth Bank Of Australia Vollzeit

    Customer Banking Specialist - NaroomaTogether we can create brilliant customer experiences that matterPlease note that rosters are predetermined. Before applying please ensure you are available to cover the following roster:25.25 hours per weekMonday: 9.00am - 5.00pmWednesday: 9.15am - 5.00pmThursday: 9.30am - 1.30pmFriday: 9.15am - 5.00pmDo work that...


  • Sydney, Österreich Commonwealth Bank Of Australia Vollzeit

    Customer Banking Specialist - Narooma Together we can create brilliant customer experiences that matter Please note that rosters are predetermined.Before applying please ensure you are available to cover the following roster:25.25 hours per week Monday: 9.00am - 5.00pmWednesday: 9.15am - 5.00pmThursday: 9.30am - 1.30pmFriday: 9.15am - 5.00pmDo work that...


  • Sydney, Österreich Commonwealth Bank Of Australia Vollzeit

    Customer Banking Specialist - Narooma Together we can create brilliant customer experiences that matter Please note that rosters are predetermined.Before applying please ensure you are available to cover the following roster:25.25 hours per week Monday: 9.00am - 5.00pmWednesday: 9.15am - 5.00pmThursday: 9.30am - 1.30pmFriday: 9.15am - 5.00pmDo work that...


  • Sydney, Österreich Commonwealth Bank Of Australia Vollzeit

    Customer Banking Specialist - CorowaWe are a customer and community focused network of branch colleagues.Together we can create brilliant customer experiences that matter.Please note that rosters are predetermined.Before applying please ensure you are available to cover the following roster:16.5 hours per week:Monday: 9.00am - 1.00pmTuesday: 9.00am -...


  • Sydney, Österreich Commonwealth Bank Of Australia Vollzeit

    Customer Banking Specialist - Corowa We are a customer and community focused network of branch colleagues.Together we can create brilliant customer experiences that matter. Please note that rosters are predetermined.Before applying please ensure you are available to cover the following roster: 16.5 hours per week: Monday: 9.00am - 1.00pm Tuesday: 9.00am -...


  • Sydney, Österreich Efinancialcareers Ltd. Vollzeit

    Customer Banking Specialist - YassCommonwealth Bank of Australia, Sydney, AustraliaPlease note that rosters are predetermined.Before applying please ensure you are available to cover the following roster:Part Time 20 hours per weekMonday to Friday: 9.30am - 1.30pm See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the...


  • Sydney, Österreich Efinancialcareers Ltd. Vollzeit

    Customer Banking Specialist - YassCommonwealth Bank of Australia, Sydney, AustraliaPlease note that rosters are predetermined.Before applying please ensure you are available to cover the following roster:Part Time 20 hours per weekMonday to Friday: 9.30am - 1.30pmSee yourself in our teamThe Retail Bank is the public face of CommBank - in branches, on the...


  • Sydney, Österreich Efinancialcareers Ltd. Vollzeit

    Customer Banking Specialist - Merrylands Customer Banking Specialist - Merrylands Commonwealth Bank of Australia Sydney, Australia Customer Banking Specialist - Merrylands Please note that rosters are predetermined.Before applying, please ensure you are available to cover the following rosterFull Time Roster (38 hours per week) Do work that mattersAs the...


  • Sydney, Österreich Efinancialcareers Ltd. Vollzeit

    Customer Banking Specialist - MudgeeCommonwealth Bank of Australia Sydney, AustraliaCustomer Banking Specialist - MudgeeCommonwealth Bank of Australia Sydney, AustraliaWe are a customer and community focused network of branch colleaguesTogether we can create brilliant customer experiences that matterWe are a customer and community focused network of branch...


  • Sydney, Österreich Efinancialcareers Ltd. Vollzeit

    Customer Banking Specialist - Sydney MarketsCustomer Banking Specialist - Sydney MarketsCommonwealth Bank of Australia Sydney, AustraliaCustomer Banking Specialist - Sydney MarketsCustomer Banking Specialist - Sydney MarketsCommonwealth Bank of Australia Sydney, AustraliaCustomer Banking Specialist - Sydney MarketsPlease note that rosters are...


  • Sydney, Österreich Efinancialcareers Ltd. Vollzeit

    Customer Banking Specialist - Corowa Commonwealth Bank of Australia Sydney, Australia We are a customer and community focused network of branch colleaguesTogether we can create brilliant customer experiences that matter We are a customer and community focused network of branch colleaguesTogether we can create brilliant customer experiences that matterPlease...


  • Sydney, Österreich Efinancialcareers Ltd. Vollzeit

    Customer Banking Specialist - Batemans BayCommonwealth Bank of Australia Bateman, AustraliaCustomer Banking Specialist - Batemans BayCommonwealth Bank of Australia Bateman, AustraliaTogether we can create brilliant customer experiences that matterTogether we can create brilliant customer experiences that matterPlease note that rosters are...


  • Sydney, Österreich Efinancialcareers Ltd. Vollzeit

    Customer Banking Specialist - Coonamble Commonwealth Bank of Australia Sydney, Australia We are a customer and community focused network of branch colleaguesTogether we can create brilliant customer experiences that matter We are a customer and community focused network of branch colleaguesTogether we can create brilliant customer experiences that...


  • Sydney, Österreich NAB Vollzeit

    This is a Everyday Banking Specialist role with one of the leading companies in AU right now 🔥 -- NAB -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at NAB 🧐🧐As the **Everyday Banking Specialist,** you will work with and support high-value customers...


  • Sydney, Österreich Efinancialcareers Ltd. Vollzeit

    Customer Banking Specialist - CowraCommonwealth Bank of Australia Sydney, AustraliaPlease note that rosters are predetermined.Before applying, please ensure you are available to cover the following roster:Part Time Roster (20 hours per week):Monday: OFFTuesday: 10.00am - 2.00pmWednesday: 10.00am - 2.00pmThursday: 9.15am - 4.00pmFriday: 9.15am - 4.00pmDo work...


  • Sydney, Österreich Efinancialcareers Ltd. Vollzeit

    Customer Banking Specialist - PlumptonCommonwealth Bank of Australia Penrith, AustraliaPlease note that rosters are predetermined.Before applying, please ensure you are available to cover the following roster:Part Time Roster (28 hours per week):Monday: 9.30am - 4.00pmTuesday: 9.30am - 4.00pmWednesday: 12.00pm - 4.00pmThursday: 9.30am - 4.00pmFriday: 9.30am...


  • Sydney, Österreich Efinancialcareers Ltd. Vollzeit

    Customer Banking Specialist - YoungCommonwealth Bank of Australia, Sydney, AustraliaPlease note that rosters are predetermined.Before applying, please ensure you are available to cover the following roster:Part Time Roster (20 hours per week):Monday: 9.15am - 4.00pmTuesday: OFFWednesday: 10.00am - 2.00pmThursday: 10.00am - 2.00pmFriday: 9.15am - 4.00pmDo...


  • Sydney, Österreich Efinancialcareers Ltd. Vollzeit

    Customer Banking Specialist - MoruyaCommonwealth Bank of Australia Sydney, AustraliaWe are a customer and community focused network of branch colleagues.Together we can create brilliant customer experiences that matter.Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:You will be...


  • Sydney, Österreich Efinancialcareers Ltd. Vollzeit

    Customer Banking Specialist - Orange Commonwealth Bank of Australia Sydney, Australia Please note that rosters are predetermined.Before applying, please ensure you are available to cover the following rosterPart Time Roster (20) hours per week): Monday: 9.15am - 2.15pmTuesday: OFFWednesday: 9.15am - 2.15pmThursday: 9.15am - 2.15pmFriday: 9.15am - 2.15pm Do...


  • Sydney, Österreich Efinancialcareers Ltd. Vollzeit

    Customer Banking Specialist - Chinatown - 20 HoursLocation: Commonwealth Bank of Australia, Sydney, AustraliaRole Overview: Customer Banking Specialist - Chinatown - 20 HoursKey Benefits:Thorough training program to kickstart your banking careerAccess to extensive employee benefits & discountsBe part of a collaborative and high-performing...