The University Of Melbourne | Quality Assurance Officer
Vor 2 Tagen
Job no: 0060703
Location: Parkville
Role type: Full-time; Fixed Term for 12 months
Department/School: Student and Scholarly Services
Salary: UOM5 - $83,159 - $95,518 p.a.
plus 17% super
About the Role
As a Quality Assurance Officer within the Future Students Planning and Operations team, you play a crucial role in ensuring compliance with international education regulations.
Reporting to the Manager, Quality Assurance and Compliance, your focus spans key offshore markets, supporting the University's strategic goal of diversifying the international student cohort.
Operating in a fast-paced environment, your responsibilities include improving business processes to align with external obligations like the ESOS Act and the National Code of Practice.
Your role is pivotal in upholding quality standards and contributing to the University's commitment to excellence in international student engagement.
Your responsibilities will include:
Support compliance with internal and external obligations as it relates to the Future Students directorate (including the ESOS Act and the National Code), including investigation of application documentation and timely administration of back-to-source verifications.
Providing excellent service to students and staff through accurate and timely advice in response to email and OneCRM queries regarding compliance and undergraduate advanced standing.
Maintaining the undergraduate advanced standing/credit precedent details in the University's credit database.
Supporting the assessment and granting of undergraduate advanced standing applications and applying credit to study plans.
Who We Are Looking For
We're seeking a Quality Assurance Officer who possesses remarkable administration skills, showcasing unparalleled attention to detail and accuracy, and exceptional organizational prowess.
You're a multitasker, with a proven track record of adeptly navigating and managing multiple tasks concurrently.
Communication is key in this role, and we're in search of an individual with high-quality written and verbal skills.
Beyond that, we value someone who has demonstrated their ability to communicate and build relationships effectively with individuals spanning a broad spectrum of roles.
You will also have:
A relevant tertiary qualification or an equivalent combination of relevant experience and education/training.
Demonstrated experience in supporting compliance and quality assurance in a complex organization.
Understanding of the Education Services for Overseas Students Act 2000, including the National Code of Practice for Providers of Education and Training to Overseas Students 2018.
Please note: This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check.
This is essential to guarantee a secure environment for all individuals at the University.
In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Your New Team – Student and Scholarly Services
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation.
This team also delivers wellbeing and scholarly services to students and staff.
What We Offer You
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses.
About the University of Melbourne
We're tightly connected with the community, both at home and abroad.
We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research.
Be Yourself
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity.
First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply.
Join Us
If you feel this role is right for you, please apply with the following documents:
Resume Cover Letter outlining your interest and experience Please note that you are not required to respond to the selection criteria in the Position Description.
Please ensure that you apply through the Apply Now button at the bottom of this advertisement.
However, if you have any questions regarding the recruitment process, please feel free to contact Walid via email at , ensuring that you include the Position Number and the Job Title as the subject.
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