Ramp Services Supervisor
vor 2 Wochen
Overview Are you ready to take flight in a dynamic and fast-paced aviation industry?
As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually.
Our mission is simple – "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience." We believe that our people are what differentiates us from our competition.
At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
Job Summary As a Ramp Service Supervisor, your primary responsibility is to lead a team of Ramp Service agents in surpassing the service delivery expectations of Swissport's clients, which include airlines and their passengers.
Your daily duties will encompass ensuring safety, efficiency, and reliability in operations.
You will oversee key objectives for your assigned shift and specific clients, working in close collaboration with peers to meet and exceed overall team goals.
Additionally, you will act as a cultural ambassador and role model within the company, demonstrating and guiding others in upholding our corporate culture and aligning with our strategic direction.
This role requires a commitment to excellence and leadership in maintaining Swissport's high standards of service.
Applicants should be prepared to work on a rotating roster that covers Monday to Sunday, including public holidays.
Your activities Lead and develop the customer service team to exceed operational performance targets.
Ensure accurate and timely KPI entry.
Exceed on-time performance targets and resolve issues affecting OTP.
Surpass client ramp service expectations in all realms of ramp / baggage services.
Maintain terminal cleanliness and monitor team uniform and grooming standards.
Educate the team on their impact on airline customer experience.
Uphold strong ramp service during normal operations and disruptions.
Ensure compliance with company procedures and mandatory training.
Promote safety, conduct briefings, and participate in safety meetings.
Provide OH&S guidance and ensure PPE adherence.
Maintain workplace security and report safety issues.
Recognise and reward team performance and conduct quality checks.
Seek efficiency improvements in customer service operations.
Uphold company culture, values, and policies.
Ensure the team has the tools and equipment needed.
Maintain effective communication with airport stakeholders.
Your profile Proven track record in a dynamic aviation ground services is ideal.
Demonstrated people leadership in aviation or transferable skills related to leadership.
Ability to provide constructive coaching and feedback to team members.
Capacity to work autonomously, demonstrating initiative and drive.
Proficiency in high-level administrative tasks, planning, problem-solving, and organizational responsibilities.
Exceptional time management skills with adept task delegation abilities.
Desirable familiarity with regulatory frameworks, safety systems, emergency response procedures, and airport operations.
Understanding of aviation safety and workplace health safety policies, practices, and principles.
Outstanding customer service, communication, and conflict management abilities.
What we offer On-site employee parking available.
Uniforms provided.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive training and ongoing support provided.
Paid training ranging from 2-4 weeks depending on the airline.
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success.
We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Visit our website at Swissport Careers to learn more about Life at Swissport.
Join Swissport today and be part of a team that connects the world of aviation
Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.
#J-18808-Ljbffr
-
Ramp Services Supervisor
vor 3 Wochen
Canberra, Österreich Swissport International Ag VollzeitOverviewAre you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – "To provide the aviation industry with consistent and tailor-made solutions around the globe,...
-
Ramp Service Agents Canberra
vor 1 Woche
Canberra, Österreich Tideri Jobbörse VollzeitOverview Are you ready to take flight in a dynamic and fast-paced aviation industry?As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually.Our mission is simple – "To provide the aviation industry with consistent and tailor-made solutions around the globe,...
-
Security Supervisor
vor 2 Wochen
Canberra, Österreich M.A. Services Group VollzeitSecurity Supervisor - NV1 or NV2 FulltimeM.A. Services Group is a rapidly expanding business offering a wide range of security services delivered by our highly experienced and qualified personnel.We are currently looking for an experienced, motivated and flexible Fulltime NV1 or NV2 Security Supervisor to be part of our team in Canberra.The ideal candidate...
-
Security Supervisor
vor 2 Wochen
Canberra, Österreich M.A. Services Group VollzeitSecurity Supervisor - NV1 or NV2 FulltimeM.A.Services Group is a rapidly expanding business offering a wide range of security services delivered by our highly experienced and qualified personnel.We are currently looking for an experienced, motivated and flexible Fulltime NV1 or NV2 Security Supervisor to be part of our team in Canberra.The ideal candidate...
-
Housekeeping Supervisor
vor 3 Wochen
Canberra, Österreich Luxxe Outsourced Hotel Services VollzeitBenefit from comprehensive training programs Join a company that focuses on a positive, supportive and inclusive work culture Be rewarded for your hard work and dedication! About Us... LUXXE Outsourced Hotel Services is a home-grown Australian boutique services company operating in Melbourne, Canberra, Adelaide, Sydney, Newcastle, Brisbane, Perth, Mackay,...
-
Mobile Phlebotomy Supervisor
Vor 3 Tagen
Canberra, Österreich America'S Thrift Stores VollzeitImpactLife provides lifesaving blood products to more than 120 hospitals and emergency medical service providers in a four-state region. In 2024, we celebrate 50 Years of Saving Lives. Over the years, we've grown and merged across the Midwest from small, independent, community nonprofits to evolve into ImpactLife. We are still an independent, community...
-
Mobile Phlebotomy Supervisor
Vor 3 Tagen
Canberra, Österreich Tideri Jobbörse VollzeitImpactLife provides lifesaving blood products to more than 120 hospitals and emergency medical service providers in a four-state region.In 2024, we celebrate 50 Years of Saving Lives.Over the years, we've grown and merged across the Midwest from small, independent, community nonprofits to evolve into ImpactLife.We are still an independent, community...
-
Software Engineer Customer Service
vor 3 Wochen
Canberra, Österreich Mühlbauer Gmbh & Co. Kg VollzeitYour tasks:You will handle software installations of new equipment.Independent assumption, analysis and rectification of hardware and software malfunctions on Mühlbauer machines.Carrying out 1st and 2nd level IT support in writing, by telephone and via remote maintenance.Implement software updates.Installation, configuration and testing of Mühlbauer...
-
Engineering Supervisor
vor 3 Wochen
Canberra, Österreich Kbr VollzeitJOB DESCRIPTIONTitle: Engineering SupervisorYour KBR future - delivering solutions and changing the worldAbout KBR:Kellogg Brown & Root (KBR) is a leading Defence and Government professional services provider. In Australia, KBR has been delivering solutions to Defence and Defence industry for over 20 years. We provide in-depth expertise to a wide range of...
-
Engineering Supervisor
vor 3 Wochen
Canberra, Österreich Kbr VollzeitJOB DESCRIPTION Title: Engineering Supervisor Your KBR future - delivering solutions and changing the world About KBR:Kellogg Brown & Root (KBR) is a leading Defence and Government professional services provider.In Australia, KBR has been delivering solutions to Defence and Defence industry for over 20 years.We provide in-depth expertise to a wide range of...
-
Quarry Supervisor
Vor 6 Tagen
Canberra, Österreich Boral VollzeitUnique opportunity for an Experienced Quarry Supervisor to join our team on a permanent basis, overseeing the day-to-day operations of our Hall quarry. Reporting into the Quarry Manager, this dynamic and diverse role will support across various key functionalities of the Quarry, including Maintenance, plant performance, safety, environment, and quality...
-
Quarry Supervisor
Vor 4 Tagen
Canberra, Österreich Boral VollzeitUnique opportunity for an Experienced Quarry Supervisor to join our team on a permanent basis, overseeing the day-to-day operations of our Hall quarry.Reporting into the Quarry Manager, this dynamic and diverse role will support across various key functionalities of the Quarry, including Maintenance, plant performance, safety, environment, and quality...
-
Senior Accountant
vor 5 Stunden
Canberra, Österreich Epl Consulting VollzeitSenior Accountant - Senior Business Services SupervisorLocation: Canberra, ACTAbout the Company:A highly professional accounting practice, with an extensive history servicing the Canberra business market. Our client offers a full suite of services, including Accounting and Business Advisors, Bookkeeping, Finance and Equipment loans, Taxation and Business...
-
Quarry Supervisor
Vor 4 Tagen
Canberra, Österreich Boral Construction Materials VollzeitDivision: BORAL RESOURCES (COUNTRY) Department: COUNTRY QUARRIES NSW Work type: Permanent - full time Location: Canberra & ACT, Sydney Your next opportunity Unique opportunity for an Experienced Quarry Supervisor to join our team on a permanent basis, overseeing the day-to-day operations of our Hall quarry.Reporting into the Quarry Manager, this dynamic and...
-
Quarry Supervisor
Vor 6 Tagen
Canberra, Österreich Boral Construction Materials VollzeitDivision: BORAL RESOURCES (COUNTRY) Department: COUNTRY QUARRIES NSW Work type: Permanent - full time Location: Canberra & ACT, SydneyYour next opportunityUnique opportunity for an Experienced Quarry Supervisor to join our team on a permanent basis, overseeing the day-to-day operations of our Hall quarry. Reporting into the Quarry Manager, this dynamic and...
-
Waste Supervisor
vor 4 Wochen
Canberra, Österreich ISS VollzeitISS IS A PLACE TO BE YOU We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better. ISS IS A PLACE TO BE WHO YOU ARE Every ISS employee, or “placemaker,” is part of both a diverse team...
-
School Crossing Supervisor
vor 2 Wochen
Canberra, Österreich HOBAN Recruitment VollzeitWe are currently looking for multiple School Crossing Supervisors across Canberra.As a School Crossing Supervisor your key role will be to help children, parents, and community members safely across the road, teach them how to use a crossing safely and provide a courteous service to pedestrians.Hours of work will be rostered at the start or end of school...
-
Security Supervisor
vor 1 Woche
Canberra, Österreich Tideri Jobbörse VollzeitSecurity Supervisor - NV1 or NV2 Fulltime M.A.Services Group is a rapidly expanding business offering a wide range of security services delivered by our highly experienced and qualified personnel.We are currently looking for an experienced, motivated and flexible Fulltime NV1 or NV2 Security Supervisor to be part of our team in Canberra.The ideal candidate...
-
Concierge Supervisor
vor 3 Wochen
Canberra, Österreich Assetlink Group VollzeitAbout Assetlink: We pride ourselves on our culture – The Assetlink Way. We have one of the country's most diverse and dependable workforces.We have also been awarded the prestigious Top Employers Certification and won the AHRI Cross Cultural Management Award, recognising our commitment to providing a safe, supportive and passionate working environment. Our...
-
Concierge Supervisor
vor 3 Wochen
Canberra, Österreich Assetlink Group VollzeitAbout Assetlink:We pride ourselves on our culture – The Assetlink Way.We have one of the country's most diverse and dependable workforces. We have also been awarded the prestigious Top Employers Certification and won the AHRI Cross Cultural Management Award, recognising our commitment to providing a safe, supportive and passionate working environment.Our...