Manager Franchising
vor 2 Wochen
Manager Franchising - Brisbane, Australia
Region: ANZ Markets
Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.
At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement … in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world's leading restaurant brands, we've always embraced change and the path ahead. Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.
About the Role:
The Manager Franchising takes overall responsibility for the end-to-end franchising processes for Australia and New Zealand. Manage the New Applicants process from concept status through to either decline or approval. Coordinate with the Director, Franchise Performance (DFP) and Business Development Manager (BDM) to complete interviews and OJE's (On the Job Evaluations) as required. Summarise all findings and agree on final position with key stakeholders. Communicate directly with candidates and franchisees as required to facilitate new applicant and transfer processes. Administer all documentation as required by internal policy and Australian and New Zealand laws and regulations. Stay up to date with best practice and recommend and implement change to systems. Responsibility for rolling out and maintaining FranConnect CRM within ANZ when launched.
If you feel that this is the role for you, and you are successful with your application, be ready to be Bold, Empowered, Accountable, and ready to have Fun in a fast-paced and agile working environment.
Responsibilities include but are not limited to:
Review, source, select and respond to all potential sale opportunities generated either directly or through the website. Generate initial contact and provide candidates with required information under law, and request Subway required information and completion of online courses.
Coordinate interviews and meetings in each Subway Marketing Operations (SMO) territory with the Director, Franchise Performance (DFP) and Business Development Managers (BDM) as required. Validate all information has been received correctly and in full.
Review all required documentation that is submitted by the SMO Territories to ensure accuracy and completeness; and follow up with the relevant body if there are corrections required or additional information.
Prepare all franchising and transfer documentation as required by law and Subway Policy. Success rate will be to validate documentation at 100% accuracy. Track all stages of the Franchising and transfer process to ensure timely follow up at all points of the process.
Work closely with the legal team (Transfers/Franchising) to finalise all necessary paperwork and move transfers to approval stage and agree on settlement dates.
Monitor and maintain the Subway Franchising Microsite. Ensure all content is current and accurate, and all 'contacts' within the site are maintained correctly.
Identify opportunities to target and advertise to New Franchisee sources that improve the quality of candidates.
Track and monitor Multi Unit Owner (MUO) performance on key indicators so 'Ready to Grow' Status is always up to date.
Skills and Abilities Required:
Bachelor in Administration, Contracts, Finance, Law or equivalent
4-5+ years of Franchising or Legal Administrative work
Ability to work in a time-pressured environment while multitasking
High attention to detail
Proven relationship and negotiation skills
Proven ability to review processes and implement change for continuous improvement
High level of communication both verbal and written
Previous QSR experience in Franchisee Sales - preferred
Ability to use new computer applications
Experience with CRM
Experience in legal background or legal support
Strong team player and motivated problem solver.
Solid analytical skills with the ability to develop creative solutions to solve problems.
What do we Offer?
Insurance Plans (Medical/Life)
Pension
Competitive Bonus
Mobility Allowance
Tuition Reimbursement
Company Holidays
Employee Resource Groups
Volunteering time
And Many More…..
Other details:
Job Family SMO- Field
Pay Type Salary
Employment Indicator Regular
Apply Now
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