Medibank Private Limited | Sales And Customer Service Consultant | Penrith
vor 2 Wochen
Select how often (in days) to receive an alert : At Medibank, we know our greatest potential lies in the people who work with us.
We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.
About the Community Team : At Medibank, we're dedicated to our purpose, "Better Health for Better Lives" for both our people and our customers.
Geographically based, cross-functional teams have been created because we believe that living and servicing customers locally enhances connection and trust.
This results in longer and more sustainable relationships with our customers, and in turn, more fulfilling work for our people.
By delivering a more tailored, personalised experience, our aim is to make a real difference to the health of our customers and community.
Join our local teams and make an impact
About the Role : We have an exciting full-time opportunity for a Sales and Customer Service Consultant, internally referred to as a Local Community Consultant at our Penrith store.
As a Local Community Consultant, you play a pivotal role in bringing Medibank products and services to your local community.
You are encouraged to show individual accountability and responsibility for supporting customers end-to-end with outstanding service.
You possess a cross-set of skills and diversity that equip you to solve a range of standard day-to-day problems and to serve local customers in the communication channels of their choice (in store, on the phone, in community, or messaging).
You are curious, creative and enjoy taking accountability for delivering results, all with a willingness to experiment with new ideas and ways of working.
Key Responsibilities: Provide exceptional service to local customers across various channels.Engage with the community to promote Medibank products and services.Adapt to new challenges and ensure customer satisfaction.Support the team in achieving business goals.About You : You are a multitasking superstar with the ability to apply your knowledge across various channels.You thrive on providing great service to the local community.Being self-motivated and results-focused are part of your personal 'DNA'.You possess strong diligence in providing the right products and services to your customers.Your formidable team spirit makes you a truly supportive team player.Why You'll Love It Here : Flexible Working: Enjoy the freedom to work in-store, from home, or out in the community.Growth Opportunities: Access a range of skills development and career pathways.Supportive Environment: Work in a culture that values your well-being and encourages new ideas.If you are a customer service extraordinaire and want to continue to help and support your local community through a multi-channel approach, we want to hear from you.
Inclusion and Accessibility We believe in everyone's potential and strive to make Medibank inclusive for all.
We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ individuals.
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